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Savco

4.1 (23 reviews)

Services - Savco

Auto maintenance

Auto repairs

Routine automotive maintenance

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I feel sad writing this review, because these are people that I have known for years, formed what I thought was great rapport with, and not to mention spent thousands to service multiple vehicles. I have agonized over posting this review all this time, but the disappointment I felt from the treatment I got outweighs the reservation to hold back from posting a negative review. In November 2020, I dropped off my car for brake service. I was planning a long road trip with my family and just wanted to be safe. After dropping the car off, I got a call from SAVCO, and was told that my struts were really bad, that I HAD to get them replaced. $1500 later, I picked up my car and went home. I did not notice the damage to the front passenger side fender until later that evening, by which SAVCO was already closed. There were scratches to my bumper, and it looked like someone tried to pop it back into place. The next day, I drove to SAVCO and spoke with the gentleman whom I assume is the owner. When I explained the issue, he passed me over to the service manager. On cue, the service manager denied any wrongdoing. What the smudges show is the attempt by someone wearing gloves to fix the bumper back into place after the impact popped off a part of it. Mechanics wear latex gloves all the time. You know, I like these guys so much that if they had owned up and admitted to the damage, I would not have been upset at all! I have given them my business since 2012. I hate to have to create new relationship with another auto repair shop, but I cannot go back to SAVCO. I emailed SAVCO about this damage and got no response. I am sorry SAVCO, you lost my business as much as I hate to say it.

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3 months ago

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5 years ago

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11 years ago

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14 years ago

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18 years ago

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12 years ago

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11 years ago

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14 years ago

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8 years ago

Great service and repair. First time using the service and I appreciate!

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10 years ago

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11 years ago

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13 years ago

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Ask the Community - Savco

Review Highlights - Savco

I know that Mike and his team will tell me the real deal about my car and not try to just make a buck.

Mentioned in 4 reviews

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A. Anthony's Mobile Vehicle Service - Our mechanics proudly auto repair in Laurel, MD.

A. Anthony's Mobile Vehicle Service

(14 reviews)

This family-founded, family-run business is a true treasure in our community! When my mother first…read morelocated this shop, she wanted a place to take her loved, older Toyota vehicle for maintenance and repairs. She had such a good experience that she recommended the shop to me for repairs on my former vehicle and, more recently, for my used car pre-purchase inspection. Right from the start, the staff made me feel at home and made recommendations to guide me to find the perfect vehicle for me. I also learned that some special dealerships offer either "pre-purchase inspection off-site" or "3-day money back guarantees" virtually eliminating "buyer's remorse." So I focused my search on dealerships with either of these two options in order that A. Anthony's was essentially a "co-pilot" in my car search. A huge shoutout to Genette! She was amazing, walking me through the used car purchase process, giving the vehicle a thorough inspection, and explaining all the next steps. Her attention to detail and patience with all my questions made me feel totally confident in my purchase, and I am extremely happy with my used car purchase. They truly set high standards for great service and genuine care. Everyone here is super-friendly and professional, and it's clear they really care about their customers (which is smart business imo). In addition to ubiquitous brands like Toyota, Honda, Ford, they work on all brands of vehicles including luxury lines Mercedes, Audi, Buick, Lexus, and more. If you need auto repair or are looking to buy a used car, I recommend you consider building a long-term relationship with them.

Best service anywhere!! Staff is excellent and pay great attention to detail. If you want your car…read morein good hands then this is the place to go!!

Discount - Signage

Discount

(22 reviews)

I've come to them for oil changes, tire alignments, wheel bearing, gasket fixes, and wheel lock…read moreremovals. I enjoy their customer lounge, convenient hours, and oil change prices. I've been there before and after Thiago left. This place has potential, but I think they could improve on their overall customer service and transparency. I have witnessed at least 3 different customer-staff arguments during my visits there. I have also witnessed their subtle attempts to upsell. Sometimes their work has made a difference, but other times, I've had another mechanic say I have a faulty xyz right after getting it done by the same Discount Auto! Overall, it makes it hard to say I have a solid, proud relationship with the folks here. I feel like everyone wants to feel they've got a good go-to mechanic and I'm not quite sure yet.

Customer service here is hit or miss. A few years ago, I had a flat while at a restaurant next door…read moreand came here--everything went smoothly, so I decided to return. This time, I was quoted a price, got a printout, and was told the parts would be ordered. When I came back for installation, I'd forgotten the printout--but I still expected to pay what I was quoted. Instead, they said they didn't have the quote on file and tried to charge me way more. I kept reminding the guy of the quote and even mentioned a number I recognized, but he acted like I was lying. After I stood my ground, he offered a "discount"--but I wasn't asking for a discount, I just wanted the original price. When I got home, I noticed even that "discounted" number was higher than what I was quoted. When I brought it up to the owner, he got argumentative. From what I've seen, this place has a track record of overcharging or inflating prices. I'd be very careful here!!

JRS Auto Repair

JRS Auto Repair

(18 reviews)

I know there isn't a shortage of auto repair shops around. However, JRS Auto is the BEST place to…read morego for repairs in Prince George's County. The family-owned business not only provides reasonable prices for work; but amazing customer service and trustworthy diagnostics. Renata is honest and always takes the time to thoroughly explain issues with my car. Sometimes it takes several explanations until I truly understand what's going on. But she never gets frustrated! Furthermore, I appreciate how I always get a report of what was done and recommended repairs for future visits. The business also has a customer rewards program and financing option for major car repairs. After spending 13 years going to a local competitor; I recently made JRS my permanent repair home. The work that has been done not only on my car, but family members exceeded my expectations and I couldn't be more thankful. If you are looking for an auto repair shop that will provide peace of mind than look no further than JRS. Trust me you won't be disappointed!

I wanted JRS Auto to be my go-to neighborhood mechanic, but this experience was a complete…read morenightmare and totally unacceptable. I dropped my car off after hours on 4/8 with a brand-new $140 combination switch (Part #93400-J0000). The part was in a large Bath & Body Works box (about 2 feet long) and placed clearly on the driver's seat so it would be impossible to miss. Days later, Renata actually called me to ask where the part was. I was stunned--I told her, "What do you mean you don't have it? It's in the car - on the seat!" Instead of admitting that JRS lost the part or someone stole the part, she spent the next hour on the phone gaslighting me, aggressively insisting they "never received" it. She claimed she "checked with her guys" and that "they don't steal," directly implying that my son and I were lying about leaving it in our car. How can an automotive shop lose a part?! It is physically impossible to miss a 2-foot-long branded Bath & Body Works box sitting on a passenger seat!! I even texted a copy of my eBay order details and Ring camera photo showing the delivery, but she continued to deny reality for over an hour (see pics below). But unfortunately, they still refuse to acknowledge they lost our part and continued to gaslight my son and me. That's not just frustrating--it's unprofessional. Being told something didn't happen when you know for a fact it did, combined with a refusal to provide the supposed video footage, raises serious concerns about how this situation was handled. From there, it was nothing but delays and excuses: * I was told they would look for a replacement part -- of course I would have to pay for it (since they refuse to admit fault for losing the part we left in their possession days earlier). But after a couple of days, the part they claimed they ordered did not work in my car. * When I asked to pick up my car, I was told it had already been taken apart and I had to wait another day for them to put it back together * My vehicle sat there for 8 days with no resolution My primary point of contact during this entire issue was Renata. Throughout multiple conversations, she insisted the shop never received the part and dismissed my explanation that it was left inside the vehicle, despite clear confirmation of where it was placed. I also requested to see the referenced video footage, but it was never provided. In the end, the original issue wasn't fixed, the $140 part in their possession was never accounted for, and I was still charged $17. At this point, I am requesting reimbursement from JRS Auto for the $140 part that went missing while my vehicle was in your possession. This situation should not have happened, and it should not be ignored. Now, I need to search for this specific part again. It's not easy to find, considering the model number and the requirement for a skilled mechanic who can install it without damaging it and without overcharging me. If this is not resolved, I am prepared to escalate this through formal channels, including filing a complaint with the Maryland Attorney General's Consumer Protection Division and pursuing the matter in small claims court. Based on this experience, I would strongly advise others to think twice before trusting this shop with their vehicle or property.

Genuine Auto Repair - He helped me fix the trunk up since I was rear ended.

Genuine Auto Repair

(14 reviews)

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

In March 2025, my daughter purchased a used 2018 Audi Q5 from Karen Radley dealership in Virginia…read more Prior to purchasing, we inquired about any issues with the car, and we were told there were no issue by the dealer. On 8/18/25, my daughter took her 2018 Audi Q5 to an Audi dealership in Silver Spring, Maryland for its 100k tune-up. During that inspection, the Silver Spring dealer said she had a coolant leak and that it was going to cost $8k to repair it. We hadn't noticed any leaks and the indicator lights didn't alert her that there was a leak of any kind, so we decided to get a second opinion. On 8/20/25, my daughter and I took her Audi Q5 to Jorge at Genuine Auto Repair for a second opinion about the leak the dealer found. Jorge was my regular mechanic, and I trusted him. I called Jorge and asked if he would look at my daughter's car to ensure its safety and that there weren't any issues before we moved her out of state. I purposely didn't tell Jorge of the issue discovered by the dealer. I wanted to see if he would come to the same conclusion. If the leak had been corroborated, we had planned to get rid of the car. Jorge said to leave the car with him. We returned several hours later, and Jorge told us there were no issues. I asked him if he got under the engine cover to get a thorough look, at which time he began to get fidgety and nervous. I said, I am asking because the dealer said there was a coolant leak, and we are trying to get a second opinion, he began fidgeting again and "offered" to put the car on the lift. He put the car on the lift and said he didn't see any issues and that there weren't any leaks, so I paid him $95 for the inspection. In October, the coolant light started coming on, and my daughter has since found out that it will cost 8k to fix. It's unsafe to drive. Now we have to get rid of the car. She is now without a car. I called Jorge on 11/17/2025 to let him know and asked him to refund my $95 he refused and argued with me instead. To the owner's wife's unintelligent response, you don't do the work on these cars nor have you at anytime been involved in any conversation I have had with Jorge about any repair he's fixed for me! You don't know what I can afford! Anyone with half a brain would not pay 8k to fix a car! We went to Jorge to get a second opinion about an issue and HE DIDN'T THOROUGHLY CHECK THE CAR LIKE I PAID HIM TO DO. That is the issue here. NOT DOING WHAT HE WAS PAID TO DO. Had Jorge really checked the car on 8/20/2025, and seen the leak, we would have gotten rid of the car. Instead, because he gave us a false "all clear", we kept the car, and the issue grew unknowingly, and now the car is unsafe to drive as of 11/17/2025. There are some cars that Jorge isn't equipped to work on, and he needs to be honest with his customers if that is the case, and NOT TAKE THEIR MONEY, BUT INSTEAD REFER THEM TO SOMEONE ELSE. Now either Jorge or his illiterate wife have just texted me this:

Savco - autorepair - Updated May 2026

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