I've been to multiple motorcycle store look for some gear. Most have only a few items. But when I…read moreheard about this place I had to go see and I'm glad I did. Not only did the have what I wanted but at a much cheaper price than it's competitors. The staff was super friendly and helpful. I will for sure go back here even though it's over an hour from my home.

I have sent multiple emails regarding an order I placed over a month ago and have not received a…read moreresponse. The phone number listed on the website is disconnected so I am unable to contact anyone regarding my order.

From the owner: We are a family owned motorcycle repair shop, specializing in Harley-Davidson motorcycles. We…read moreoffer factory services and inspections, tire mounting and balancing at reasonable pricing.

The guy from tech. customer support. thought yelling at me would solve the issue. being new to…read morebike building I was asking questions , and he just kept getting louder. like that was make me understand. It didn't. I left there, still unsure of use of the part I purchased .

This is the worst customer service out of any of the power sport websites. I ordered an item that…read morewas suppose to ship in a few days but instead I received a email saying it would take a few months to ship. They are obviously putting items on their site that they know are on back order just to get customers in the door. This has been called out in numerous reviews. They don't seem to like criticism at all, their responses to customer complaints says it all. I have never seen CSR that are this tone deaf. Same day shipping...haha more like same decade shipping

Great experience, honest pricing, good communication, friendly staff willing to answer all my…read morequestions..

I brought my 50cc Madass here to get a 70cc kit put on and didn't even make the ride home. Visit #2…read moreresulted in nothing but terrible communication and no progress. Sold it to a friend, he foolishly brought it here a 3rd time and also had no success. I highly advise you avoid this shop. It's too bad, because they work on some unique stuff. If by "work" you mean, "break."

Bison is a great choice to shop motorcycles and get excellent service post-purchase. It is very…read moreaccessible off the County 36 exit from 101 freeway north of Rogers. The showroom with a great variety of models is well-lighted to provide excellent view of bikes with plenty of room to throw a leg over a saddle. The staff is friendly, helpful, and accessible without "hovering" to make a sale. Service staff are also friendly and available to answer questions and assist as needed. If you're looking for a new ride, check out Bison Thunder.

St Paul location…read more First customer in the door and bought a brand new Indian scout that I Loved for the three weeks I had before everything went wrong. Let me back up, the sales guy Dan is a super nice guy did a great job doing his part. Finance was absolutely terrible, I was lead to believe it'd be a fairly easy process to sign out once I was approved but it took 6 hours! They had to have the guys in St Michael do it. I felt that 0 priority was given to my deal. After which once the paperwork was printed up I had to show the finance guy where I sign and he signs (I work in car sales) driving off the lot I thought the issues were behind me but I was wrong. I loved riding the bike for about 2 2 1/2 weeks until the fork was leaking. I figured no big deal seal replacement covered by warranty. Bison had to send my bike back to St Michael to be fixed where it continues to sit two weeks later. They are feeding me some bullshit about Polaris dragging their feet about sending the part. This is absolute garbage 0 customer service whatsoever. I am livid. I hope Dan finds somewhere to work that deserves his talents.

I just had my 1988 Route 66 Yamaha repaired here. It was an electrical short issue. It was fixed…read morepromptly and restored to great working order. Although they specialize in Harley-Davidson, they are willing and able to work in all makes and models. I was very pleased with the service and attention to customer needs.

The company appears to have a good reputation for quality ATV parts. I ordered their Bling Kit…read more(billet covers for the throttle, brake reservoir, and gas cap) as well as a billet oil plug and rear "grab bar" bumper. When the package arrived, it was missing the bling kit and the fasteners for the rear bumper. I called that day (Thursday) and outlined the issues. I was asked to provide photos of the items I received, as well as photos of the packaging. The customer service person told me that since one of the missing items was "expensive" she would have to check with her supervisor on Monday to "determine". I had texted the CS person the photos, so on Monday, I asked for the status of the missing parts - no answer. I called as well and was told that they were very busy and that they were sure that the issue was being resolved. Called again on Tuesday - same CS person as Thursday. She had no recollection of the issue from the previous Thursday. She then said that she had sent "it" over to the shipping team, but that they hadn't shipped it yet. I will revise my review appropriately after the missing parts arrive. UPDATE: Missing parts arrived as promised. All installed and looking great! TY to Quad Logic for their speedy actions to get my missing parts to me.

I really wanted to like their product and company…read more I would have given a 1 star but they have quick shipping, but pray you don't need support or customer service because that is where the 1 star comes in. I ordered a tool from them that was in my opinion defective, we made it work to get by because we were strapped for time. I requested that they replace it and they asked for photos, which I sent, then they ghosted me. After several attempts they only responded after I said I would take additional actions. They then requested additional photos, which I sent again. They simply offered me small $15 credit vs replacing the tool that cost more than $15. Poor Customer Service! So if you want cheap parts, poorly built tools with no solid customer support then they are your company. If you want quality parts/tools and good customer service look for a different company.