just a warning, before I go to this shop a friend of mine told me his bad experience he received…read morefrom them. He told me he took his vehicle for wheel alinement and the work was not done at all and he was told that his vehicle is ready for pick up. he went there picked up his vehicle and nothing changed from the condition. He told me he is not going to advice anyone to go there. I thought it was not bad to try there. Today I took my vehicle there for them to check for me were the leak is coming from and dropped it there at 11:05 am and I was told they will call me once they are done. The time I left the vehicle was sitting in their parkin lot, by 11:27 am I was called that my vehicle was done. I asked what was the issues, the guy told me that there is a leak around the rear differential and at the end of the transmission and told me if we have to find where exactly the leak is coming from that will cost you a lot of money. I asked him how much do I owe you guys,he said $94. I went there pay their $94 and picked up my vehicle. $94 is not a huge amount but shops will tell you what to pay before a service . shops do operate differently in some ways, I once took my vehicle to fire stone for the same issues, they told me how much they charge and they will put the dye and drive the car for 100 miles and bring it back so that they can tell me the exact place were the leak is coming from and they charged me $59. At this heartland tire they charged $94 and to do the dye they are going to charge more, this was what the guy told me over the phone . what they wrote on the paperwork was a hand writing, to hard to understand what they wrote, some of them I have zero idea of what they wrote. am just wondering if my vehicle was take in the shop or if it was properly checked. the customers service is horrible as well.

techs need to be retrained on how to change oil so there customers don't have have to come back…read morethree times in one week to get it fixed.

This Napa is out of my way, however everyone there is always so knowledgeable and helpful that it…read moreis where I go.

I was in the store 4 times today, and called at least 3 more times, most of the time being helped…read moreby Jiwan. He gave me world class customer service, ordering 3 new radiators for me in order to get one to him the quickest, and eventually I think he went himself to pick it up from another location. I'm definitely a DIYer, but he never made me feel dumb and was great help. The rest of the staff at this location has also been helpful during other visits but he took the cake today.

Oil change in 45 min. Friendly, local owner who supports/collaborates with other locally owned…read morebusinesses. Great, honest service and further $ savings incentives to their repeat customers (even beyond auto care). I will be back and making Precision Auto Care my primary auto service

I had my car towed there when the front ball joint broke. they replaced the parts, and I was on my…read moreway. about 2 months later the same ball joint broke again, I had the vehicle towed to them and Rob said that was very odd but warranted the part and replaced it with no charge! They do excellent work and proved they stand by their guarantee. I would highly recommend this place for all your car repair needs.

I've been to multiple motorcycle store look for some gear. Most have only a few items. But when I…read moreheard about this place I had to go see and I'm glad I did. Not only did the have what I wanted but at a much cheaper price than it's competitors. The staff was super friendly and helpful. I will for sure go back here even though it's over an hour from my home.

Had a super experience here recently before a roadtrip. I normally go to Oreilly's, but came here…read moredue to location convenience (plus I was running around doing last-minute preparations, you know how it goes). Wanted to get new wiper blades and light bulbs since I tend to do a lot of night time driving. Staff were busy, probably about a half dozen customers in the store. I normally look for the items myself via vehicle parts search on their website; found them, brought the items up to the register. A really kind and knowlegable gal (and here, I'm apologetic that I don't remember her name) helped me by verifying that I was getting the correct blades/bulbs for my vehicle (they weren't lol). She helped me get the correct stuff and even offered to help replace them for me--I was very grateful. I've switched out blades/bulbs on my own, but she was so kind and patient while she did that for me. She really gave me a moment to just be still and collect myself from the hectic day I was having. She also did not make me feel less than, or dumb, or anything like that at anytime, she was perfectly calm and confident about it all. Thank you, gal from AutoZone. You gave me peace of mind, and my family and I had a very safe roadtrip.

I've been a customer since the 1980's. I LOVE BOBS CYCLE SUPPLY!…read moreYou get great professional advice and a huge selection not to mention great prices! My review spans roughly 40 years. I see a couple of unhappy customers. I would chalk up outliers to "bad day syndrome ". I have those and am not on my computer lashing out at Bobs. Have a beer. Sorry the Vikings suck sometimes......

When a Customer orders a cycle helmet, pays for the item and is told it will ship "immediately",…read morethat's one thing. When I call twice in the next week to see why I haven't rec'd a shipping, ETA or any confirmation my order's in process, that's another. Yet another, is when I call a week later, and the Bobs rep tells me the helmet didn't ship from the Mfg, and in fact --, isn't available at all. I'd strongly suggest you update your Quote to Cash process to ensure you don't mess up too many more orders. I'm sure you get this but Orders come from Customers, who won't be around any more if you keep pullin' sh** like this. I'll won't be ordering from you guys again- EVER!

Their website says that they will perform a transmission flush and fill on my vehicle. I tried to…read morecall the location and the automated system picked up and then I sat on hold for 8 minutes before I decided to hang up. I drove 20 miles to get there, only to be told that they couldn't do it. Because they didn't care to answer their phone it cost me $8 in gas and 45 minutes of my time. Next time I need service I won't waste my time or gas with this location.

2023 and 2025 -Monticello Jiffy Lube. A younger worker told me to start my car (he was in the…read morebuilding for a few mins) came back on the floor and said start it- I did. He starts yelling shut it off! He never added the oil.... I was in a hurry recently (the last incident was years ago) but because I was heading out of state and running out of time I stopped back through. This time they put 10 quarts of oil in my car! I bought two- 5 quart jugs, they're supposed to put in 8 quarts and give me back a jug with 2 quarts remaining, but they put all 10 quarts in. The guy says go ahead and start it. I look at him and said where are my 2 quarts??? He apologized profusely which I know accidents happen but good lord. Just so frustrating!!

Took my Commodore in for two new front tyres and a wheel alignment this morning. The professional,…read morefriendly staff who worked on my vehicle were very thorough and particular with the task at hand. I drove my car home and it felt like different vehicle, a massive improvement. No more drifting to the left and now able to travel in a straight line WITHOUT drifted off. It feels much safer and stable compared with what it was prior to visiting Ian and his crew. Prices were very competitive to boot! Highly recommended this tyre company!!! Dave

They tried to rip my 92 yo mom off. My dad used this place when he was alive so mon trusted them…read more Went in for an oil change on her low mile Buick and they charged her an extra $100 to "diagnose" an oil leak. She has zero oil on her garage floor so I was surprised. They found no oil leak either. Imagine that! Then they presented her with a bill of $1300+ that included recommendations for every service imaginable, all completely unnecessary. Thank goodness she called me before turning her car over to these cheats.