I've been a customer since the 1980's. I LOVE BOBS CYCLE SUPPLY! You get great professional advice and a huge selection not to mention great prices! My review spans roughly 40 years. I see a couple of unhappy customers. I would chalk up outliers to "bad day syndrome ". I have those and am not on my computer lashing out at Bobs. Have a beer. Sorry the Vikings suck sometimes...... read more

When a Customer orders a cycle helmet, pays for the item and is told it will ship "immediately", that's one thing. When I call twice in the next week to see why I haven't rec'd a shipping, ETA or any confirmation my order's in process, that's another. Yet another, is when I call a week later, and the Bobs rep tells me the helmet didn't ship from the Mfg, and in fact --, isn't available at all. I'd strongly suggest you update your Quote to Cash process to ensure you don't mess up too many more orders. I'm sure you get this but Orders come from Customers, who won't be around any more if you keep pullin' sh** like this. I'll won't be ordering from you guys again- EVER! read more

Prices is better compared to other on Amazon and facebook. Buy tires & free installation

I ordered a helmet shield for a snowmobile helmet, I received the shield and went to install it comes to find out its the wrong shield, the packaging had the correct part #'s for my order,but the shield inside was the a different part #, I contacted Bob's cycle by phone and explained my situation , they asked me to text a few pictures of the item and the packaging , within a day the correct shield was on its way and a shipping label to return the other shield was emailed , so if you need supply's or parts I STRONGLY recommend Bob's cycle supply read more

just got a shinko tire at internet prices and mounted and balanced for the special price of ten dollars. great tire, great price, fast knowledgeble service, too. no one else compares to this place! read more

Great store with good help and just a fun and chill place to spend some time. Good selection if products and some great sale prices!

Helpful staff. Fair prices. Great selection. They had all Almost everything I needed in stock. Had to do one special order but it wasn't a problem. read more

Horrible service!!! I've been a 'Bob's Cycle Supply' customer for almost 40 years (back when they were located on Dale street) - I stopped in today (6/30) about 9:30am - two employees behind the counter talking to each other completely ignoring me as a customer (I was the only one in the store). On the 'clearance rack' there were a few white Fox baseball hats (my main reason for stopping) but they were dirty - literally had dirt/dust on them. I brought it up to the counter and asked if they had any 'new' (clean) ones - she said no. I asked what the clearance price was (as they were on the clearance rack) the tag said $27.95 - the girl said $27.95 - I said that's the retail price - since you only have dirty ones - what's the discount? She said none. I asked why they were on the clearance rack ... she said she could try and clean it??? I said no - I either want a new (clean) if I'm going to pay full retail - or a discount because they're dirty (and on the clearance rack). Nope again. I put the hat back on the (clearance) rack - and walked out of the store. I called letter that same evening (7:18pm) and asked for the name of the owner so I could contact them. Nope again - would not give their name or contact info. I asked for them to take my name and number and have one of them call me - nope again - I would need to call between 9-5pm. As I sat in my car in the parking lot I jumped on the Rocky Mountain ATV site - ordered the same hat (new and I'm assuming clean) for the same $27.95 Bob's was trying to charge me for a dirty one on the clearance rack read more

Poor service. Their policy for waiting to know if a package is lost is ridiculous. You have to wait weeks before they will do anything to help you. This is not the first time we have experienced issues like this from them. I would not recommend purchasing product from them if you actually need the item. read more

Bob's has the widest selection of gear for riding than any place I have been to. Plus you can try it on to see how it fits as well. Their prices compete with any of the online places and they have great staff to help you out. read more

Finally a spot that cares for customers! (see previous review of The Hitching Post Hopkins - DONT GO THERE!). This store is the Disneyland for motorcycle / snowmobile enthusiasts. They have what appears to be every single model and color of anything you could ever want. Helmets, gloves, apparel, gear, you name it, they probably have it and if not they will help you order it. I've dropped by about 4 times during the past month and every time I come out with a hefty tab. Only reason why they did not get 5 stars is because they did not go above and beyond to try to help me get luggage bags for my motorcycle. I was told to do my research and then come back when I had an idea of what I wanted / needed because there are so many options.... hmmm... I don't want to do the thinking! I want to come in like a spoiled brat and tell you what I need and you do the heavy lifting for me! That's why I come in and pay you people for! Meh, I guess us lazy city people that don't know how to fix / install stuff will need to start fending off on our own. First world problems.... read more

After 40 years of not riding a motorcycle I have decided to join a friend on a 3,500 mile tour of the southern US. I needed an education on equipment/gear. A young associate of the store was very helpful in determining my needs and getting me fitted. I was extremely pleased with the service I received. Bob's has a huge inventory which allowed me to find the things I needed in the styles I wanted. read more

I had a great experience with their customer service to help me properly figure out the Mobile Warming heated jacket I purchased from them on a fantastic sale. My rep, Mark, went above and beyond to assist me and made sure I was a very satisfied customer. Bob's Cycle prices are good and their sale on Mobile Warming heated gear is superb. If you require customer service help, call and ask for Mark. H'es fantastic! Thumbs up! read more

Great spot, lots of variety. I was surprised to find Roland Sands stuff here. This is now my go-to for motorcycle gear.

Ordered online and this could not have been a better experience! Needed a pair of motorcycle boots for gf, Revzilla was out of the size but we found it at Bob's. Always a gamble to order because you never know if a seller will deliver but Bob's erased all doubts. Best price on the web, fast free shipping and product arrived in PERFECT condition. GF loves her new boots, it was such a pleasure to deal with Bobscycle.com i'm 100% sure we'll come back to order from them in the future. read more

Bought a helmet for my grandson. It was a full face he did not like it. Was told that I bought it I could return it if I needed to. After speaking with the girl at the front counter I was told I would have to talk to the manager. Manager was rude, and needed to be taught some manners and customer service at the very least. Sorry I had to give him one star. I would never buy anything there again. read more

Great pricing, excellent communication and very fast shipping. I'm very happy with my purchase and will look to Bob's first for future purchases. read more

These guys are great! I ordered a helmet that turned out to be too small. Emily helped me with the return and replacement with the proper size....new one fits like glove. Don't hesitate to buy from Bob's and if you're really lucky, you'll get to work with Emily. read more

I've bought a lot of things over the years at Bob's. In the last year I've spent $120 on a tank bag, $200 on a helmet, $230 on a jacket, over $180 worth of oil, gaskets, brake pads, etc. and brought a friend of mine in before Christmas who bought a helmet, jacket and gloves. Yes, just this year. The guys at the parts counter are great but twice I've gone in and had poor customer service fromt he manager within 10- 20 minutes of them closing. I work two jobs. I often have a limited window of time to get there. Last night I just stopped in to pick up a helmet I ordered that had come in. The door was locked by 10 minutes to 9pm. I knocked on the door and had a guy sitting on the counter looking at me deciding whether to let me in. The manager had closed out the register. The assistent unlocked the door and asked what I wanted. I said just a pick up. I was out the door by 8:55pm on their clock above the register. Thanks for doing me a favor and letting me in before you're "closed." Why deal with grumpy attitudes when I can go to Moto Primo, or several other stores, even mail order like Dennis Kirk? I'm never going back or referring business again. read more

As a new motorcyclist, I first stopped by to get the cheapest full face helmet that met DOT and Snell standards. They were very understanding when I explained that need, and had the same helmet I was looking at a big retailer online - at a slightly cheaper price! After explaining the fit, and giving me plenty of time to wear the helmet to make sure it was comfortable, I bought it. I was so impressed I stopped by the next day to buy a protective jacket and gloves. Again, the prices were comparable to big online retailers, but I had the advantage of staff helping me with sizing and fit. They event had some large tall and extralarge talls in stock and I was able to try both. I'll be going back again. read more

I ordered a Shoei helmet from Bob's. The price was the best of all the internet dealers. Shipping was free. The helmet arrived within 5 days and was double boxed. It doesn't get any better than that! Thanks Bob's! read more

Though I find myself frequently disappointed in the brands/assortment of motorcycle gear they offer, I still appreciate having Bob's close as a convenient source of various parts, tools and fluids that most other stores would not carry. You'll find better _______ online, but sometimes there's no substitute for good ol B&M. read more

I was at Bob's Cycle Supply last Saturday with my daughter who needed new motocross gear. The sales clerk Mary was very helpful getting multiple sizes (all in stock) until we had the correctly equipment (boots, neck brace, roost protection, outer wear). Great selection, fair pricing, and helpful staff. Definitely recommend and even though it's on the other side of town will go there to shop again. Thank you read more

Wide selection of clothing in stock, helmets, boots, jackets, etc. Nice choice of bags and gloves too. Seems to be oriented more towards motocross stuff than other stores, but the road selection is great too. All of the parts I've shopped for have been in stock and reasonably priced. read more

You will not find better prices and service. I'm a new rider, but an experienced on-line shopper. After a good deal of research, I was drawn to bobscycle.com by its prices. Good prices often come at the expense of poor service, but the service at Bob's was fantastic. I spent almost an hour on the phone with Ryan, who patiently answered many questions. I placed a large order -- helmet, jacket and gloves -- on a Monday afternoon and despite living on the east coast and electing the free standard shipping, I received everything by Friday morning. Several times during the week, I was contacted by Scott with updates on the status of my order. It was an exceptional on-line experience. I won't look anywhere else for gear. My thanks to this fine organization. read more

I ordered a chamois from this company. Then after 12 days I called to find out where it might be, they informed me that they wouldn't have any till the next year. They charged me for it but failed to notify me that I wouldn't be receiving anything this year. Poor customer service is my experience here. read more