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    Freewheel Bike

    3.9 (7 reviews)
    Closed 11:00 am - 7:00 pm

    Services - Freewheel Bike

    Bike repair and maintenance

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    ERIK'S - Bike Board Ski

    ERIK'S - Bike Board Ski

    3.6
    (24 reviews)
    $$$

    I've been into Erik's several times over the past few months, and I finally decided to purchase my…read moree‑bike from them. Each visit, I was able to test ride multiple bikes so I could be confident I was choosing the right one. Every time I walked in, I was greeted right away and asked if there was anything specific I was looking for, which made the whole experience feel welcoming rather than feeling rushed or like I was being pressured to buy something I didn't want. I went in on a very busy Saturday to make my purchase, and the team still took their time with me. They adjusted the seats on the bikes I was test riding to make sure it was going to be comfortable, let me wander the store as long as I needed to make my decision, and answered every question thoroughly when I asked. Mark, Mason, and Tyler were the sales staff I worked with that day, and they took great care of me and everyone else in the store. Once I chose my bike, checkout was quick and easy. They sent it to the service area to mount my new seat and water bottle holder while I ran a few errands, and I got a text when everything was ready. When I came back to pick up the bike, Tyler walked me through all the features, helped me set up the app, and made sure I left with no unanswered questions. From start to finish I felt like the team was there to help me, not pressure me. A few days later, I noticed a small vibration in the bike--nothing major, just something I wasn't used to as a first‑time e‑bike owner. I brought it back in, and Nate in the service area checked it over right away. He test rode it, made sure nothing was wrong, and explained what I was feeling (just the motor revving up). He was patient, thorough, and never made me feel silly for asking. I would recommend this shop to anyone. They know what they're doing, they take care of their customers, and they make the whole process easy and enjoyable.

    My experiences at Erik's overall have been very positive. Until today at the Eagan store, and it…read morewas a deal breaker. Two weeks ago I had two of my Aventon Aventures in for potential tune-ups. They put them on the rack, checked chain, brakes, etc. & told me one needed service, but the other was in good shape, no tune-up needed. I've always been impressed with Erik's integrity. When my fiance' went to use it this past weekend however, it had no front brake. I thought, "maybe something got loose, or disconnected when they were looking at it?". It's an imperfect world, no big deal. I screwed around with it a bit out on the trail with my fingers (no tools) and got it working, but since I was going back to Erik's to pick up another of my bikes & another rack, I hoped they could just see if something was loose while I was there? Nope. Absolutely not. The woman working at the Eagan location (who I've avoided talking to in the past as much as possible) told me she could only put it into the shop to have that looked at. That'd be weeks, maybe months out. I've spent 10k at Erik's buying five e-bikes, two expensive racks, countless accessories, maintenance, trade-ins, etc. in the past 2-3 years. This woman simply was not going to accommodate me. Period. Instead, I took it to another shop where I'd never spent a penny & they tightened up a couple loose screws for free. I'm not mad that the woman in Eagan shop refused to accommodate me. I'm sure it was policy. But, I'll never purchase anything at Erik's again.

    OneTen Cycles

    OneTen Cycles

    3.9
    (13 reviews)
    $$$

    Good guys to work with. Not the cheapest but all staff there…read moreare experts in all things cycles and the repair and maintenance work is second to none. Interesting Trek exclusive concept store. I hope it succeeds and others follow suit. Nice to have a first quality neighborhood bike shop in Mendota Hts!

    Very disappointed and WAY over budget…read more I brought in 3 bikes (Dad + 2 kids bikes). I just wanted a 'basic tune up'. They had it listed somewhere around 80 bucks. I was absolutely shocked when I went in to pick them up and my total was almost $1500.00! I said there must be a mistak, was just looking for 3 tune ups... The mechanic (without any communication to me) decided that my 13 year old son's bike needed a top of the line performance mountain bike derailer that cost more than what I paid for the bike! To be clear, these are not Walmart bikes, but we like to buy used and take care of them. Then, many hours of 'labor' were also added to my bill. I showed up expecting $300-$500 in tune ups and I actually had to leave 2 of the bikes there because I didn't have enough $$ to pay for them. Pretry disappointing for kids who were looking forward to a bike ride with Dad that day. I talked to someone who was the mechanic and she said, "...yeah, he shouldn't have not called you...so will this be cash or card?" If your Tour de France team needs bike maintenance and has an unlimited budget, this is your place! If not, go somewhere else.

    Freewheel Bike - bikes - Updated July 2026

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