1. Grouchy's Motorcycle Garage

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Waite Park, MN

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Grouchy's Motorcycle Garage

5.0 (1 review)
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Luther Saint Cloud Honda - Photo of the cvt fluid leak

Luther Saint Cloud Honda

(25 reviews)

First, take my review with a grain of salt as my experience was with Basil from an initial Sales…read moreexperience without closure or after sales experience. I'm surprised to see many negative reviews of this dealership, but most of the reviews seem related to bait and switch and after the initial sales entry to get you in the door which I didn't reach given pursuing a different car due to my own reasons. I simply want to call out a specific person for the amazing early sales experience I had with Basil in Sales. I cannot speak to a sales experience once "in the door", but Basil was truly helpful with me considering one of their 2011 Honda Accords that looked to be in excellent condition. From early on, she answered all my questions as I was an out-of-state buyer, provided me with photos of the car before the car was ready as I asked because I was urgent on timing, and provided a video and clean photos of the car after the car was detailed for a better what to expect. Basil was very thorough and provided excellent communication and evidence of the car's condition throughout the early process. She deserves the recognition of being an excellent salesperson and made me want to work with this dealership. How the following sales experience would have been is unknown so that should be judged by other experiences. Basil is definitely someone to work with to find your car wherever she goes.

1 Star -- Unprofessional Management & False Allegations…read moreAvoid Service Manager Keith Schmeling at St. Cloud Honda. We brought our 2024 Civic in for an active transmission fluid leak and code that should have been fully covered under factory warranty. They lied about the leak, claiming it was just "assembly lube," while admitting it was leaking but "not leaking enough for warranty." When we disputed an out-of-pocket diagnostic fee for a covered issue, Keith physically blocked our exit and typed false claims of criminal auto theft on our official invoice. This matter is now documented with local police and Honda Corporate. Save yourself the headache and take your business elsewhere.

Universal Car Lifts

Universal Car Lifts

(15 reviews)

This company is the worst I've ever seen or came across. I brought a lift kit for $3500 & whn i…read morereceived it, all the parts wasn't there & I've been called they wont answer, I've txt they might respond & if they do they say we can replace parts that wasn't there or they say send it back!! I'm taken legal action against this company because $3500 i dont have to give to anyone especially not this company

I've never written a yelp; nor a negative review on here before, but all it took was one phone call…read moreand now i'm off on my horses. I was searching for lifts for my fully independent suspension 2010 ford explorer, with suspension of similar setup of a crown vic, I felt like it was appropriate to contact this business seeing as they sell lifts for crown vic's also of that would accommodate my suspension with one exception; a differential drop. Although this fabrication process would be an easy go, I felt more comfortable letting a bigger business that's known for lifting independent suspensions take the lead in such an idea. I called their number around 4pm EST yesterday (3pm in their time zone; as to the times listed as hours of operation on their website) I let the phone ring for a little bit, and all I could hear was "CAN I HELP YOU ??" of course I asked if this was universal car lifts; as to the man replied with "yes it is"... oh wow okay off to an amazing start. Such professionalism! I'd totally want this guy to build a suspension for me that i'll be driving around on! I explained that I had a 2010 Ford Explorer; to which I got violently cut off to "an explorer??" ... then I politely explained that I'm on an independent suspension and saw that his business was very familiar to lifting a suspension such as mine. Again I got cut off; "WE DONT HAVE ANYTHING FOR THAT" okay, I understand; I just wanted to see if this was a project your shop would be willing to take on. He searched up my year make and model; "YUP WE DONT HAVE IT". Wow dude, can I explain myself? Can I speak? I just gave up. I said "oh alright; thank you" to which he replied "MHM" and that was it. Now, I've been in the lifted community for such some time; and i've contacted multiple fabrication shops to lift my explorer to 7.5"... all of them would either take it on or decline. Which is fine; it's your business and I can't hold you to that! But I wish I could've just even so explained that I wanted to commission, or maybe even just talk to him about what would be needed to go up a little more on my strut spacers, but I couldn't even get a full sentence out on the phone. Please read the reviews on here, what a shame. What's even more of a shame is that I have a budget of $8K to go towards this project & was excited to share this with a business that seemed to know what they were doing, but what a fool I am for contacting a universal lift kit business to acquire about a lift kit. Luckily, I am now i'm contact with liftabrand.com! If ANYONE needs a donk kit or any questions regarding an independent suspension lift; GO TO THEM! DO NOT CONTACT THESE PEOPLE. Liftabrand has AWESOME customer service and won't cut you off when you have an idea or question. That's all you want from a business! If you care about your car, love your build; and want to feel the same passion and fire about it with the people making it, again;;;; LIFTABRAND!!!

Grouchy's Motorcycle Garage - motorcyclerepair - Updated October 2026

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