Shady business practices. I called and talked to the manager about monthly charges on my credit…read morecard that were not authorized. I explained that I don't even live in that area, bought one car wash, was verbally offered a monthly wash program, but declined verbally. They went ahead and signed me up anyways, charging me over $400 and they wouldn't refund me nor did they even apologize for stealing from me. I called the Waite Park Police Dept to notify them of this fraud and reported the fraudulent charges to my credit card company.

Wow... like a dumba$$ I went to the wrong car wash (I had a coupon. Instead of turning me around…read morethey gave me some info and sent me through for a free wash, unexpected and very nice. The GM took a minute and explained how their service works and everything turned out great! Well done Tommy's!!!

Purchased a new 2025 outback limited and multiple add on warranties and protection. One week later…read morestill haven't heard from dealer about scheduling protection and warranty is not letting me register. They are very eager to make a sale but their follow up is lacking.

I bought a used truck it had an engine noise they said they couldn't hear it and then they said it…read morewas normal this is a knock in the engine they acted like they couldn't hear it. Buyer beware!

BUYER BEWARE! TURN BACK NOW! These guys will do the old bait…read moreand switch on you real fast. Bring a certified mechanic with you to look over the car inside and out and underneath. Hook up the scan tool and check EVERYTHING!!! Don't let their fancy customer service rating flags reel you into spending your money here. It really is a circus of the absurd. Anyone have the BBB on speed dial ?

I purchased a 2018 Chevy Silverado 2500 HD WT on 11/07/2025. The sales man showed me the carfax…read moresheet. He also showed me that the dealership had changed the oil and a couple of other minor repairs. when I drove it off the lot I noticed the gas gauge was at just under 1/8. Every car I have ever purchased from a dealer has always come with a full tank of gas. I tried to fill the tank but the pump kept shutting off. I ignored the problem thinking it was the pumps fault. later tried to fill again at another station, again kept shutting down. Googled why I cant fill my tank, came back as a bad charcoal fuel line filter. Long story short when I had the car hooked up to an analyzer it showed the code had been erased before I bought the car. The dealership knew there was a $600 dollar repair needed but did not disclose the problem. I guess buyer beware is something to remember when dealing with used cars!

Keith and Kevin in the auto center are amazing! I really do not have any reason to go anywhere…read moreelse! 11/10!!! Keep up the great work! :)

I wanted to order pizza ahead at the cafe but no one ever picked up the phone. I even tried calling…read moreon two different days. I also tried calling the customer service and no one picked up either.

We had a great experience working with Jon, Stacey and Austin. The team was professional,…read moreresponsive, and clearly knew what they were doing. Communication was clear throughout the process, and they delivered exactly what was promised. I would absolutely recommend them to anyone looking for a reliable, high‑quality service and knowledge when it comes to all the toys.

Due to the incompetent salesman and a low, low ball offer on my trade-in I will not set foot in…read moreMies St. Cloud again. I felt like I was in a Seinfield episode.

I have only been to Discount Tire a few times, but I honestly don't think you could find better…read moreCustomer Service in any industry as top notch as the team at Discount Tire! WOW! Customer service is a rarity these days, but they have restored some of my faith that there are still great people in the world that can truly provide such great customer service! Every person I worked with while there was so polite and friendly! Thank You Discount Tire for an amazing experience! Also, it is asking me how I felt about the price, ummmm..... they didn't charge me to repair a slow leak in my tire, so FREE doesn't cost anything! lol

Ryan was amazing. If I had a customer service business I would feel honored to work with this…read moregentleman. Not only is he professional, but he went above and beyond to make sure to explain everything thoroughly so there wax not a question left unanswered. Then I had a hiccup few days after service and called him for solution...once again went out if his way to make sure any of my concerns were answered, plus he remembered me! James also was extremely helpful and they are both genuine and knowledgeable! Also Bryce at Roger's mn location was absolutely spot on with helpful service. How lucky am I to have these 3 make my experience top notch.

Went in three weeks ago to look at the Corolla crossover. I'm told they don't have any at the…read moredealership. Ok I leave my number so I could be contacted when one arrives. Three weeks later still nothing. I have plenty for a down payment a credit score in the 800's and I'm ready to buy. Looks like it's going to be a Subaru for me.

Hello my dear costumers , I really wish I could rate zero but it doesn't give you that option. I…read morejust wanted to come on here and say that I came in for a check engine light I had a terrible experience here which is why I would never ever ever never never in a lifetime come back to this location, there are a few good people. The service drivers are very excellent and the advisor named Sharmeta was very kindly to proceed, helping me get through the rest of my service while picking up my car they will get over on you. They will overprice you and the technicians are not honest and do not keep their word they covered up their tracks just to get more money from me, I spoke with the tech manager, Brian he was the same way not a trustworthy man. They do not keep their word and they do not treat customers as well to make sure that they are fair and doing the right thing for us customers. I really advise you guys to really take my review in consideration Nathan Kieffer was such a A hole towards me the entire time of him being in my advisor he kept throwing sarcasm jabs and would talk over me without understanding me. He made me wait for two hours without telling me that I can go to another advisor in the most rudest disrespectful way, he was also not making sense at all and clearly does not know how to take notes very good and he does not know how to listen he thought he knew what he was talking about, but did not. He tried speaking on my behalf when he's clearly not a technician. He had too much to say when he's not even a technician I want to say so much more, but I am trying to move on from this chaotic place and move on graceful fully with my life. This was the most worst experience I've ever had with a dealership and I hope and pray nobody has ever or will ever go through what I went through. Thank you, but no thank you never again also they do not do refunds even if your problem is not solved or fixed. They did not fix my car. They tried to get over on me and made excuses of why my car was not fixed plus while trying to charge me 500$ more which is what I ended up paying for the problem to be fixed and solved, but no, of course not the problem was not solved and they wanted to charge me another $600 for the same issue might I add so if you are not smart, please be smarter if you're gonna deal with these kind of people to act the way that they acted and handle the situation was so disturbing it makes me wanna barf, not only barf, but I already cried. And he also hung up on me while trying to discuss and fix the matter because I'm not a problematic person at all. I communicated very well and I made sure they took the proper precautions of notes and information that was given.

We had need to put a hitch on our 2021 BMW X540e SUV. To minimize structural changes, we wanted to…read morego with a stealth hitch (undercar). the local Radco shop in Baxter was recommended, and referred me to their St. Cloud location, where they had someone who had become an expert installer of this type of hitch. Our contact there was Tim, the manager. Immediately we noticed Tim's great communication; he followed up on our every question and concern, idd what he said he'd do, got us our quote, made the appointment to do the job, and did a beautiful job. The office there even provided hands-on assistance with reprogramming our BMW after the hitch was installed. We are forever grateful to this company, and plan a return for their new boat flooring accessories. --Cynthia J., East Gull Lake, MN

Bought a roll up cover on my sister's truck. She loves it! Super nice front desk staff. Good priceread more