Great dealership. David made the process super easy, definitely will buy from him againread more

David at Car Smart of St Cloud was friendly and flexible. He worked with us to reach a mutually…read moreagreeable price on the 2012 Acura we bought. He was flexible with a pay arrangement that involved an insurance pay-out situation. He followed up to make sure everything was satisfactory with the purchase. We like especially that David does not deal with auction vehicles, only trade-ins. He has does business with multiple members of several families, a testament to the trust David builds with customers. For these reasons we highly recommend Car Smart for folks who want to buy a quality used vehicle and work with non-stereotypical "car salesman." We would definitely go back to Car Smart again.

My husband did research when we moved to St Cloud and picked Motor Works. Been using them for…read morecouple of years and we liked them. Good quality work for oil changes and recently transmission work. Definitely will continue to use Motor Works and already told other people about them. Easy to get to their shop and friendly service.

Between my uncle and I, we have visited Motor Works with our vehicles 5-6 times within the past few…read moremonths due to various reasons like oil changes, new tires, checking and re-checking for a potential oil leak, and fixing a door handle. We primarily work with 2 employees here - Gus and Mitch. Both great guys who've answered all of our questions and met our service needs. Prior to becoming regular customers at Motor Works, we were loyal customers to a different shop in town for 10+ years. They had some staffing changes and their repairmen became careless, so we decided to switch it up to a place that's much closer to home with staff who seem passionate about their jobs. Pricing on services are generally reasonable and it can take a few days for parts to arrive. We usually ask for a free shuttle ride home if the service is predicted to take longer, but for oil changes, we stay at Motor Works and wait the 30min to an 1 hour time frame. I will say the one frustration we've had is when calling for a shuttle ride back to Motor Works to pick up our vehicle. There was an occasion where we waited for over an hour after being told there was a car "on the way" and we live close by, so there must've been some miscommunication amongst the staff there and it getting pretty busy toward the end-of-day. We were understanding about it however, I'd recommend calling back to clarify if a ride is in fact coming if you plan to use the shuttle service. Expect that you may have other customers in the car with you too and may not be their first stop, so be patient if that does happen. There's a Keurig for coffee and water bottles if you do have a long wait. Their wifi's a bit hit or miss, but not so bad that I've had to bring it up to staff members. They also no longer take checks - only cash or card, so be mindful of that before bringing your car in to Motor Works.

Just a quick update to my ongoing delight with Advanced Repair. They are truly the best and show…read moretheir expertise and kindness with every service that I experience over the years. The AR Team has serviced and cared for all of my vehicles - Foreign and Domestic. I highly recommend them and trust them to get the job done right, on time and under budget. Keep up the goodness Stop ! Take a breather. Pause for a second. Now listen in. Think about the best possible place to take your vehicles and your nagging repair concerns and worries. My hirecommendation hands-down all-in is with the Mauer team at Advanced Repair in Saint Cloud, MN. Thank you to the entire team. Keep up the good work. See you again soon.

They originally told me it's $160 for a diagnostic and I ended up paying $169. I'm really…read moredisappointed in my experience here. The diagnostic did not cover some key tests I expected as part of a standard diagnostic. They failed to do a full scan of all systems and failed to check previous codes that were causing problems as well. When I asked about further testing, they wanted to charge me extra. I ended up taking my car back without getting any repairs done. I feel like I didn't get the full picture of what was going on with my car. Also seems like they upcharge significantly on basic parts compared to other shops. Would not recommend.

Our car broke down while visiting our daughter at school. We left our car at this shop, called on…read moreMonday, they were so friendly and understanding. They had our car fixed in a couple days and it's running great again! Affordable and convenient!

R&L has taken care of our cars for more than 10 years. They've always been competent and honest…read morewith us.

Valvoline's negligence destroyed my transmission…read more They put the wrong amount of transmission fluid in my vehicle. It's clearly documented on their own invoice. As a result, I had to replace the entire transmission. My insurance, who almost never covers damage caused by auto shop errors, immediately sided with me. That's how obvious Valvoline's mistake was. That's how inept Valvoline is. Insurance covered the replacement, but I'm still out my deductible and rental costs. Valvoline refuses to reimburse. Valvoline also failed to follow proper procedure for performing a transmission fluid change, which directly contributed to the damage. Every shop makes mistakes but ethical businesses take accountability and make it right. Valvoline chose denial, dishonesty, and deflection instead. To make matters worse, the Valvoline manager went to the repair shop where my vehicle was being serviced and attempted to coerce the staff into letting him drain and take the transmission fluid all without my knowledge or consent. The shop refused. Was he trying to destroy evidence? I won't speculate. Read the reviews on Google, Yelp, and the BBB. This isn't an isolated incident. Time and time again, Valvoline damages vehicles and refuses to take responsibility. Quick and cheap can cost you your entire vehicle. Don't make the same mistake I did.

I've been on the road during the week, and my normal oil change place isn't open on weekends so I…read morechecked Valvoline out as an option. They happened to be running a deal for $25 off a full synthetic change for Black Friday, so I went. There was no wait, the guys working there were on top of everything, very polite and friendly, and I was out of there in like 15 minutes. Great job - thank you!

I had a timing chain go out on my Ford 150. Brought it into their Sartell location and they fixed…read moreit. Took them 3 days to do because they had to keep ordering parts. Once it was finally complete, it broke before I even got home. They had to fix it again. After that, I immediately had an oil leak and had to have that fixed. Next visit, they said I had another oil leak but I had already paid over $5000 to them for the other repairs and could not afford it at that time. I then started to have a large pool of oil on my garage floor so I had to borrow money to get the second oil leak fixed. When I bought it in, they said they couldn't find a leak and argued with me because I was somehow stupid for thinking a large pool of oil on my garage floor would be from a leak and they had already told me on a previous visit there in fact was a leak. Brought it back a week later and then they said there in fact was a leak. More money for those visits. I spent over $3000 to have oil leaks fixed which I am pretty sure were related to their terrible work on the timing chain. I no longer go there after years of service. Better off going to a dealer since they charge the same amount. When I spoke to the manager, he did not care. Just writes to me "Have a good day."

GO somewhere else…read more Vehicle would not start, had it towed to Granite city tire and auto, Sartell Minnesota. I was told it was a fuel pump... Was quoted over $800 for repairs??? Called FRIEDRICH's AUTO, Rice MN and was quoted nearly $200 CHEAPER... when I asked Granite City Tire and Auto if they could reduce the price a little just to make it comparable... They said, "NO".... it's amazing that Granite City tire and auto is NOT willing to take even $50 off a bill in order To be competitive in the area... Can tell you that they have lost a customer for LIFE! And I will NEVER refer anyone to this establishment again. Lesson learned, shop around, and be careful of reviews placed by their own employees to make them seem better than they actually are. Overpriced! You've been warned!!!

Great customer service. Very helpful and pleasant on the phone and in person. A great team working…read morethere. I will go back for additional tire needs.

Jordan was exceptional!! He was able to fix the repair and also squeeze me in for an oil change…read morewhich I needed desperately. They always go above and beyond. I always appreciate the excellent service

My 2014 Honda Odyssey was due for a timing belt/water pump and after checking all the forums and…read morewatching all the YouTube videos I knew I wanted to order my own parts that had been recommended by all those sources. I also ordered a serpentine belt, an oil filter, and a jug of Mobile One. Paul's Auto Service had been recommended to me by a couple different people and I called to see if they would have a problem with me bringing my own parts and fluids, because some shops definitely don't like if you bring your own parts due to the mark up the shops charge for parts, so if you bring your own they don't get that money. Julie at Paul's said it wouldn't be a problem at all if I brought my own parts, so I got a quote and made an appointment. I dropped off the van and the keys a few days later right before they closed so they would have it to work on right away the next morning. They open at 8 AM and five hours later the van was done. When I went to pick her up they gave me all the old parts and Rob pointed out some wear and corrosion on the water pump and the tensioner that made me glad that I had taken care of this sooner rather than later. The price I was charged was a couple hundred dollars less than another shop in town that I had considered, and it was $1000 less than the Honda dealership in town quoted me. For me, getting automobile service work done is like going to the dentist. I dread it, but Greg the owner, (I don't know who Paul is or was, maybe Greg's dad) his wife Julie, and Rob the other mechanic were so nice and friendly and understanding and and it just couldn't have been a better experience. A very reasonable labor charge, a fast and reliable turnaround as promised, honesty, integrity, and such friendly service. I was a first-time customer, but they made me feel like I had been bringing my vehicles there for years. I am so happy to know where I WILL be bringing my vehicle for any and all service needs in the future.

My mechanic recommended Paul's Auto Service when he wasn't up for the 6 hour task of replacing a…read moreblower motor in my daughter's Nissan. Julie quickly returned my call and immediately put me at ease with her knowledge, courtesy and kindness. I appreciated her honestly and willingness to accommodate getting the car in and checked out. initially, the first appointment was to diagnose if it was indeed the blower motor, but they ended up completing the job (new blower motor) the same day and in only 3 hours, saving us a lot of money. They also replaced a very dirty cabin filter. I highly recommend Paul's Auto Service to everyone, especially if you have a difficult, timely repair. Also, as a female, I truly was thankful for how wonderful Julie was to work with!!!! Shari S.