Valvoline's negligence destroyed my transmission…read more They put the wrong amount of transmission fluid in my vehicle. It's clearly documented on their own invoice. As a result, I had to replace the entire transmission. My insurance, who almost never covers damage caused by auto shop errors, immediately sided with me. That's how obvious Valvoline's mistake was. That's how inept Valvoline is. Insurance covered the replacement, but I'm still out my deductible and rental costs. Valvoline refuses to reimburse. Valvoline also failed to follow proper procedure for performing a transmission fluid change, which directly contributed to the damage. Every shop makes mistakes but ethical businesses take accountability and make it right. Valvoline chose denial, dishonesty, and deflection instead. To make matters worse, the Valvoline manager went to the repair shop where my vehicle was being serviced and attempted to coerce the staff into letting him drain and take the transmission fluid all without my knowledge or consent. The shop refused. Was he trying to destroy evidence? I won't speculate. Read the reviews on Google, Yelp, and the BBB. This isn't an isolated incident. Time and time again, Valvoline damages vehicles and refuses to take responsibility. Quick and cheap can cost you your entire vehicle. Don't make the same mistake I did.

I've been on the road during the week, and my normal oil change place isn't open on weekends so I…read morechecked Valvoline out as an option. They happened to be running a deal for $25 off a full synthetic change for Black Friday, so I went. There was no wait, the guys working there were on top of everything, very polite and friendly, and I was out of there in like 15 minutes. Great job - thank you!

Great price... horrific service. Guys joking around, taking their sweet time when it isn't even…read morebusy. 30 minutes turned into an hour... all because no one is supervising/ensuring these people get their stuff done.

Air conditioning inside not working. Hot as hell waiting. We had to leave before our car was wven…read morepulled in.

Just a quick update to my ongoing delight with Advanced Repair. They are truly the best and show…read moretheir expertise and kindness with every service that I experience over the years. The AR Team has serviced and cared for all of my vehicles - Foreign and Domestic. I highly recommend them and trust them to get the job done right, on time and under budget. Keep up the goodness Stop ! Take a breather. Pause for a second. Now listen in. Think about the best possible place to take your vehicles and your nagging repair concerns and worries. My hirecommendation hands-down all-in is with the Mauer team at Advanced Repair in Saint Cloud, MN. Thank you to the entire team. Keep up the good work. See you again soon.

They originally told me it's $160 for a diagnostic and I ended up paying $169. I'm really…read moredisappointed in my experience here. The diagnostic did not cover some key tests I expected as part of a standard diagnostic. They failed to do a full scan of all systems and failed to check previous codes that were causing problems as well. When I asked about further testing, they wanted to charge me extra. I ended up taking my car back without getting any repairs done. I feel like I didn't get the full picture of what was going on with my car. Also seems like they upcharge significantly on basic parts compared to other shops. Would not recommend.

My Mom and I came in because the tires on her car were really low. They checked all four tires for…read morelow air, did a test on one of the tires to see where the air leak was, gave both of us a free pop and offered to drive the car out of the garage for us - all for free! They were also very courteous to us. Excellent service! I was very impressed.

First time customer for an oil change. Very satisified because:…read more Clean waiting area with free refreshments Rotated the tires included with the oil change Multi-system check on all fluids, tires, wipers etc. No pressure to sell additional products/services - just friendly advice. If this sounds fake it isn't, I was very impressed.

I had a timing chain go out on my Ford 150. Brought it into their Sartell location and they fixed…read moreit. Took them 3 days to do because they had to keep ordering parts. Once it was finally complete, it broke before I even got home. They had to fix it again. After that, I immediately had an oil leak and had to have that fixed. Next visit, they said I had another oil leak but I had already paid over $5000 to them for the other repairs and could not afford it at that time. I then started to have a large pool of oil on my garage floor so I had to borrow money to get the second oil leak fixed. When I bought it in, they said they couldn't find a leak and argued with me because I was somehow stupid for thinking a large pool of oil on my garage floor would be from a leak and they had already told me on a previous visit there in fact was a leak. Brought it back a week later and then they said there in fact was a leak. More money for those visits. I spent over $3000 to have oil leaks fixed which I am pretty sure were related to their terrible work on the timing chain. I no longer go there after years of service. Better off going to a dealer since they charge the same amount. When I spoke to the manager, he did not care. Just writes to me "Have a good day."

GO somewhere else…read more Vehicle would not start, had it towed to Granite city tire and auto, Sartell Minnesota. I was told it was a fuel pump... Was quoted over $800 for repairs??? Called FRIEDRICH's AUTO, Rice MN and was quoted nearly $200 CHEAPER... when I asked Granite City Tire and Auto if they could reduce the price a little just to make it comparable... They said, "NO".... it's amazing that Granite City tire and auto is NOT willing to take even $50 off a bill in order To be competitive in the area... Can tell you that they have lost a customer for LIFE! And I will NEVER refer anyone to this establishment again. Lesson learned, shop around, and be careful of reviews placed by their own employees to make them seem better than they actually are. Overpriced! You've been warned!!!

Awesome, fast service. Really nice employees. Would definitely stop here again on my way up northread more

I just moved here in '22 and I needed an oil change so for me, it was just going to be a random…read morechoice. I wanted to remain in my car and I didn't want to wait more than 30/40 minutes. I downloaded a $25 off coupon and headed over this morning. I waited approx 15 minutes to get in and I was in the bay bout 15 minutes. My service person was exceptionally nice, polite and informative. No heavy upselling and he listened to my needs. I was very happy with the final price and the service. I will definitely return! Thanks for such a great first time!

Four days before my friend's appointment we came in for a starter estimate. Joe at the front desk…read moretold us there would not be a charge for an inspection. The printed estimate listed a few items like brake pads but no inspection fee. When my friend's car was towed in she asked them to check the starter, brake pads, and a couple smaller items. Later she got a call saying it was not the starter but the battery. She agreed to replace the battery parts and labor only. She was never asked to approve any inspection fees. When we came to pick up the car there were two inspection charges added, one for $9.99 and one for about $40. My friend reminded Joe he had said there would be no charge. I confirmed I had heard him say this. Instead of simply addressing it, Joe said things like "you guys are looking for free stuff," cut my friend off several times by putting his hand in the air, and even took a phone call while speaking with us. He removed the charges only after we pressed him. When we came back later because my friend had dropped her chapstick, Joe looked at us and said to another employee, "They're probably here to say something's wrong," while staring. We had not even spoken yet. We are two Black women in St. Cloud and the way we were treated was mean, dismissive, and unprofessional. This is not about wanting something for free. It is about being charged only for what was agreed to and being treated with basic respect. I hope management addresses this so no one else has to experience it.

we did not know what was wrong with our vehicle only that it sounded really bad. we had it towed…read moreto Tires Plus. We knew that car was older and that we did not want to put a lot of money into it to fix it. We received a call and they told us that the cost would be around $1,100 so we decided to go ahead and fix it. We went to pick it up and they did not fix the issue!!! instead they told us it would need to be fixed by the dealership but charged us $900 for what ever they did. WE DID NOT WANT TO PUT MONEY INTO THIS VEHICLE!! now we are down $900 and have to go to a dealership to put money into whatever they will do. YOU SHOULD HAVE TOLD US YOU CAN'T FIX THE WHOLE THING! we wouldn't have worked on the car at all! Tires Plus CANNOT be trusted!

I always get stressed any time I have vehicle issues because I've never had a mechanic that I felt…read moreI could trust. Randomly I brought my car to Shane on a whim to see if he could patch a tire for me. 10 mins later he sent me on my way and I've been going back to him ever since. In those 10 mins it was obvious that Shane was an honest good mechanic who wasn't trying to nickel and dime me. Any time Shane has looked at my vehicle he comes back talks to me, lets me know what's going on and gives me every option available. It's never a high pressure situation and he is always transparent. The way he runs this shop is a breath of fresh air and he truly is a great guy who is passionate about providing good service at an affordable price. Thank you so much Shane!

From the owner: Here at Signature Auto we promise to treat you like family. Thats why we perform our "Signature…read moreService" on every vehicle that comes into the shop free of charge. We are a family owned business that pride ourselves on quality work at a fair price.

Our car broke down while visiting our daughter at school. We left our car at this shop, called on…read moreMonday, they were so friendly and understanding. They had our car fixed in a couple days and it's running great again! Affordable and convenient!

R&L has taken care of our cars for more than 10 years. They've always been competent and honest…read morewith us.