employee opened the door for me, remembered what we talked about over the phone, grabbed his…read moreelectronic devices and listened to me ramble on about the issues I was having, got me in right away, and didn't sell me anything I didn't need! Was in an out quickly! Thanks so much guys this is why I always choose discount tire!

My dad took care of business easily over the phone to hook me up with a new set of 4 tires for a…read morevery affordable price, he has done business with before and has good things to say about them. I will return to review the Rocky Mountain AT tires and installation after my 10am appointment tomorrow. Perfect job, i was back on the road at 10:26am these guys are fast as sueco

I had a timing chain go out on my Ford 150. Brought it into their Sartell location and they fixed…read moreit. Took them 3 days to do because they had to keep ordering parts. Once it was finally complete, it broke before I even got home. They had to fix it again. After that, I immediately had an oil leak and had to have that fixed. Next visit, they said I had another oil leak but I had already paid over $5000 to them for the other repairs and could not afford it at that time. I then started to have a large pool of oil on my garage floor so I had to borrow money to get the second oil leak fixed. When I bought it in, they said they couldn't find a leak and argued with me because I was somehow stupid for thinking a large pool of oil on my garage floor would be from a leak and they had already told me on a previous visit there in fact was a leak. Brought it back a week later and then they said there in fact was a leak. More money for those visits. I spent over $3000 to have oil leaks fixed which I am pretty sure were related to their terrible work on the timing chain. I no longer go there after years of service. Better off going to a dealer since they charge the same amount. When I spoke to the manager, he did not care. Just writes to me "Have a good day."

GO somewhere else…read more Vehicle would not start, had it towed to Granite city tire and auto, Sartell Minnesota. I was told it was a fuel pump... Was quoted over $800 for repairs??? Called FRIEDRICH's AUTO, Rice MN and was quoted nearly $200 CHEAPER... when I asked Granite City Tire and Auto if they could reduce the price a little just to make it comparable... They said, "NO".... it's amazing that Granite City tire and auto is NOT willing to take even $50 off a bill in order To be competitive in the area... Can tell you that they have lost a customer for LIFE! And I will NEVER refer anyone to this establishment again. Lesson learned, shop around, and be careful of reviews placed by their own employees to make them seem better than they actually are. Overpriced! You've been warned!!!

Price Gouged !! $20 Tire Mount $30 Balance $48 Sensors × 4 =…read more$400 for Mount and Balance Job

Got a quote and when I received the final bill it was much more. Asked and they said it was for…read moremounting and other items. They never said anything about the mounting and others. The final product is good but was not happy with the switch of pricing and service.

Great customer service. Very helpful and pleasant on the phone and in person. A great team working…read morethere. I will go back for additional tire needs.

Jordan was exceptional!! He was able to fix the repair and also squeeze me in for an oil change…read morewhich I needed desperately. They always go above and beyond. I always appreciate the excellent service

Keith and Kevin in the auto center are amazing! I really do not have any reason to go anywhere…read moreelse! 11/10!!! Keep up the great work! :)

I wanted to order pizza ahead at the cafe but no one ever picked up the phone. I even tried calling…read moreon two different days. I also tried calling the customer service and no one picked up either.

From the minute you walk in to the minute you leave you know you are in a 1st class repair…read morefacility. The service you receive is the best in the st cloud area. The front desk personal are former repair techs so the advice you get is true and not inflated. Honest work at an honest price. Great experience.

From the owner: Full automotive shop domestic and import. Towing available…read moreWheel Alignment Brake Work Tune up Transmission U haul service offered Pre owned car sales

Scott and his wife just recently purchased this building on Roosevelt. Scott had been working at a…read moreshop over by the St. Cloud public library. He has been our mechanic for about 8 years now and we have always been extremely pleased with his work. He has several years of experience and he knows what he's talking about! If he gives you his professional opinion on something LISTEN!

From the owner: If you are looking for a local auto mechanic that can provide outstanding customer service, then…read moreyou have found the right place. At Preferred Service and Repair we can do it all from oil changes to tire rotations and all the general car/auto maintenance in between. Come see us today.

had 4 tires put on and balanced. I then Drove my car up north after work and the whole car was…read moreshaking, felt like a wheel was going to come off. Took it to someone else who looked at it, found out that Al's never balanced the tires correctly and didn't seat a wheel properly on my rim, didn't set the torque wrench to them Either. One tire was low on air. Went back to get a refund or explain but owner brushed me off, said it was my fault. Cutting corners get you know where. Shitty customer service. 0/10 recommend!

these guys are scammers... BIG TIME! I knew my car needed a simple repair! I needed my CV axle…read morereplaced then the mechanic owner told me that I needed my lower control arm, my upper control arm, my strut, my brake pads. My rotors, replaced for $1500. I laughed in his face and left. I later took my vehicle to quality lube in cold spring. He told me that my CV axle was bad and he could replace it for 120 bucks. These guys are scammers. The owner is Pakistani and there's three mechanics who don't know any English at all, Al is no longer the owner of this place.

i game again for truck alignment and it looks my truck untouched, paid more money but it was not…read moresuccessful really

I drive a dump truck and buy my tires from them there extended service is great they came to me and…read morebecause it was a bad valve stem they didnt charge the $500.00 service charge they could have when they put the tires I use on sale they call and let me know ahead of time thats great service i

Four days before my friend's appointment we came in for a starter estimate. Joe at the front desk…read moretold us there would not be a charge for an inspection. The printed estimate listed a few items like brake pads but no inspection fee. When my friend's car was towed in she asked them to check the starter, brake pads, and a couple smaller items. Later she got a call saying it was not the starter but the battery. She agreed to replace the battery parts and labor only. She was never asked to approve any inspection fees. When we came to pick up the car there were two inspection charges added, one for $9.99 and one for about $40. My friend reminded Joe he had said there would be no charge. I confirmed I had heard him say this. Instead of simply addressing it, Joe said things like "you guys are looking for free stuff," cut my friend off several times by putting his hand in the air, and even took a phone call while speaking with us. He removed the charges only after we pressed him. When we came back later because my friend had dropped her chapstick, Joe looked at us and said to another employee, "They're probably here to say something's wrong," while staring. We had not even spoken yet. We are two Black women in St. Cloud and the way we were treated was mean, dismissive, and unprofessional. This is not about wanting something for free. It is about being charged only for what was agreed to and being treated with basic respect. I hope management addresses this so no one else has to experience it.

we did not know what was wrong with our vehicle only that it sounded really bad. we had it towed…read moreto Tires Plus. We knew that car was older and that we did not want to put a lot of money into it to fix it. We received a call and they told us that the cost would be around $1,100 so we decided to go ahead and fix it. We went to pick it up and they did not fix the issue!!! instead they told us it would need to be fixed by the dealership but charged us $900 for what ever they did. WE DID NOT WANT TO PUT MONEY INTO THIS VEHICLE!! now we are down $900 and have to go to a dealership to put money into whatever they will do. YOU SHOULD HAVE TOLD US YOU CAN'T FIX THE WHOLE THING! we wouldn't have worked on the car at all! Tires Plus CANNOT be trusted!