I had a timing chain go out on my Ford 150. Brought it into their Sartell location and they fixed…read moreit. Took them 3 days to do because they had to keep ordering parts. Once it was finally complete, it broke before I even got home. They had to fix it again. After that, I immediately had an oil leak and had to have that fixed. Next visit, they said I had another oil leak but I had already paid over $5000 to them for the other repairs and could not afford it at that time. I then started to have a large pool of oil on my garage floor so I had to borrow money to get the second oil leak fixed. When I bought it in, they said they couldn't find a leak and argued with me because I was somehow stupid for thinking a large pool of oil on my garage floor would be from a leak and they had already told me on a previous visit there in fact was a leak. Brought it back a week later and then they said there in fact was a leak. More money for those visits. I spent over $3000 to have oil leaks fixed which I am pretty sure were related to their terrible work on the timing chain. I no longer go there after years of service. Better off going to a dealer since they charge the same amount. When I spoke to the manager, he did not care. Just writes to me "Have a good day."

GO somewhere else…read more Vehicle would not start, had it towed to Granite city tire and auto, Sartell Minnesota. I was told it was a fuel pump... Was quoted over $800 for repairs??? Called FRIEDRICH's AUTO, Rice MN and was quoted nearly $200 CHEAPER... when I asked Granite City Tire and Auto if they could reduce the price a little just to make it comparable... They said, "NO".... it's amazing that Granite City tire and auto is NOT willing to take even $50 off a bill in order To be competitive in the area... Can tell you that they have lost a customer for LIFE! And I will NEVER refer anyone to this establishment again. Lesson learned, shop around, and be careful of reviews placed by their own employees to make them seem better than they actually are. Overpriced! You've been warned!!!

Got a quote and when I received the final bill it was much more. Asked and they said it was for…read moremounting and other items. They never said anything about the mounting and others. The final product is good but was not happy with the switch of pricing and service.

This is the worst tire place I've ever worked with. The first tire blew 3 weeks and 1 day after I…read more purchased them on 94 at 70 miles per hour with no warning. Tiremaxx said that reducing from freeway speeds down to the side of the road and stopping immediately wasn't enough to protect my warranty. When I  asked what was I supposed to do apparently I was supposed to slam on my brakes and stop in the middle of 94 the second it blew. I had the tire changed professionally and the guy said the side wall blew out. I brought it to them right away to fix it or replace it and Tiremaxx fed me more lines of crap about my warranty being voided. They said repeatedly that something had punctured the tire that wasn't there anymore and heavily implied that I had removed it. I did nothing of the sort. The sidewall had completely severred from the rim. Before I even got home from paying for the 5th tire the sensor light was back on. Then Tiremaxx claimed that it was because the car needed to reset the tire sensors when a tire was changed. So I went back and let them reset the sensor. TURNS OUT THEY WERE JUST TRYING TO COVER ANOTHER PROBLEM. By morning the sensor was back. I called a different mechanic and they said the tires were probably installed incorrectly and now that its getting cold they are separating from the rim. He thought I'd need ALL NEW TIRES because left uncorrected they will continue to blow out. I don't know when the next one's going to blow but I need them to fix it and they haven't called me back.  I can't believe that it's this difficult for a tire store to install tires correctly. While I was sitting in there waiting for my new tire yesterday, they said the exact same thing to the customer behind me about their warranty. Do not shop here if you want to be able to drive safely.

Jordan was exceptional!! He was able to fix the repair and also squeeze me in for an oil change…read morewhich I needed desperately. They always go above and beyond. I always appreciate the excellent service

I brought my vehicle to Heartland for an alignment. I was greeted upon arrival and welcomed in…read more They took my vehicle back and got started right away. Upon completion, the service technician explained what was done and provided me with colored pictures of before and after the alignment. He also explained what they did to complete the process. It was done within 40 minutes. Very happy with the communication and service provided.

Keith and Kevin in the auto center are amazing! I really do not have any reason to go anywhere…read moreelse! 11/10!!! Keep up the great work! :)

I wanted to order pizza ahead at the cafe but no one ever picked up the phone. I even tried calling…read moreon two different days. I also tried calling the customer service and no one picked up either.

From the minute you walk in to the minute you leave you know you are in a 1st class repair…read morefacility. The service you receive is the best in the st cloud area. The front desk personal are former repair techs so the advice you get is true and not inflated. Honest work at an honest price. Great experience.

From the owner: Full automotive shop domestic and import. Towing available…read moreWheel Alignment Brake Work Tune up Transmission U haul service offered Pre owned car sales

Scott and his wife just recently purchased this building on Roosevelt. Scott had been working at a…read moreshop over by the St. Cloud public library. He has been our mechanic for about 8 years now and we have always been extremely pleased with his work. He has several years of experience and he knows what he's talking about! If he gives you his professional opinion on something LISTEN!

From the owner: If you are looking for a local auto mechanic that can provide outstanding customer service, then…read moreyou have found the right place. At Preferred Service and Repair we can do it all from oil changes to tire rotations and all the general car/auto maintenance in between. Come see us today.

had 4 tires put on and balanced. I then Drove my car up north after work and the whole car was…read moreshaking, felt like a wheel was going to come off. Took it to someone else who looked at it, found out that Al's never balanced the tires correctly and didn't seat a wheel properly on my rim, didn't set the torque wrench to them Either. One tire was low on air. Went back to get a refund or explain but owner brushed me off, said it was my fault. Cutting corners get you know where. Shitty customer service. 0/10 recommend!

these guys are scammers... BIG TIME! I knew my car needed a simple repair! I needed my CV axle…read morereplaced then the mechanic owner told me that I needed my lower control arm, my upper control arm, my strut, my brake pads. My rotors, replaced for $1500. I laughed in his face and left. I later took my vehicle to quality lube in cold spring. He told me that my CV axle was bad and he could replace it for 120 bucks. These guys are scammers. The owner is Pakistani and there's three mechanics who don't know any English at all, Al is no longer the owner of this place.

i game again for truck alignment and it looks my truck untouched, paid more money but it was not…read moresuccessful really

I drive a dump truck and buy my tires from them there extended service is great they came to me and…read morebecause it was a bad valve stem they didnt charge the $500.00 service charge they could have when they put the tires I use on sale they call and let me know ahead of time thats great service i