I don't normally shop at CVS, but whenever they send me emails with coupons, they really stack up!! A few cents here and there, rewards bucks, on top of sales (especially BOGO Free items) will save you a ton of money!! Idk about you, but I like to save as much as I can when I can, so I can spend more money on... FOOD!!! LOL This location is the closest to me here in AZ at the moment. So far, I've ordered online twice, and pick up is pretty quick. Employees are friendly and even though there's a short line sometimes, they get my order to me as soon as I give them my name when I get to the counter. The reason for the 4 stars is because they are usually out of stuff that I want. Mainly shampoos & conditioners. Other than that, I like this store. They keep it clean and organized. Parking is never a problem, either. read more

CVS Pharmacy - Storefront - Drugstores Near Me - Queen Creek, Arizona

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I love this CVS. The store employees are so nice and helpful. I like to mess around with coupons and they're always patient helpful.

Great attitude. They will definitely work with you to get early pick up. Generally lots of smiles. read more

I would not recommend going to the minute clinic here as my scheduled appointment was canceled by them for no reason.. Very unreliable it seems. read more

CVS Pharmacy - They cancel appointments for no reason at all.. - Drugstores Near Me - Queen Creek, Arizona

Horrible!!! Worst pharmacy! I understand they are probably short staffed, underpaid, and overworked... this is why you get horrible service. And now they don't even answer phone calls? You have to leave a message, that never gets returned (even tho it says online they will call back in an hour). They make getting your prescription a beating. Go anywhere but here! . read more

I HATE THIS PLACE!!!. This is not my first or second dissatisfaction with this place, but today is the last straw. The pictures show where I tried to call about a prescription. The picture shows being on hold for more than 25 minutes. This reflects the time I was holding until I decide to drive down the road, stand in line and get to the desk to p/u scripts. This is awful way to take of customers. I tried to call because 1 of my scripts was on hold. In the past, when scripts were put on hold, that meant it would fill on refill date from past month. When that happened, that date would come up, they would fill and text it was ready. Not this time!! Because I'm there now asking why it did not fill, they are telling me the Dr put on hold until fill date, which was 3 days ago. I told her in the past, they filled on refill date and texted. I asked if there was a policy change, she said no. I asked, did that mean with todays date being 3 days later, what would the fill date for next month be. She said todays date would be used. Well that means I'll run out of medication for 3 days without scripts. CVS is the absolute worst. And yes, I'm switching. Anything is better than this place. read more

CVS Pharmacy - a phone call on the phone - Drugstores Near Me - Queen Creek, Arizona

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Love when the vitamins are on sale. The ones I needed to pick up are on sale right now for buy 1 get 1 free. I love to save money.

Went to CVS for a simple sports physical My son had an injury (knee cap dislocation) 10 months ago that required physical therapy. He was cleared to play his sport again by PT 8 months ago and has been playing since for his club. Alyssa Smith would not clear him to play sports for his school without a letter saying he was released to play from the orthopedic for a 10 month injury? Seriously waste of time and jumping through hoops for absolutely no reason! We asked if I could get the note through PT (right down the street and way easier than Mayo sports clinic) she refused and was so rude. Will never use CVS again! read more

It's CVS. Get you meds comparable to Walgreens just more convenient. Great place to stop if you forget something and always a surprise or two. read more

This pharmacy is terrible. There are long wait times, they don't answer the phone. It's horrible to be sick and stuck listening to the robot in the phone. Hire real people and enough to staff the counter and window for goodness sake. read more

Kesha at the pharmacy helped me with my prescription and made sure I was able to get it filled on time. Ive had nothing but good experiences with this pharmacy and they always have my medication in stock. thank you Kesha! read more

CVS had my medicine that other pharmacies did not have. I would recommend trying here first before Safeway and Walmart

I never do ratings and I had to for this place. do your self a favor and go somewhere else. terrible service. they will make you wait forever just for them to tell you that they can't help you. read more

Store has a nice selection of things including alcohol. The pharmacy on the other hand is always busy busy busy, meaning yes, whenever I go it's always a long wait in line. Staff is mostly friendly but they seem to be kinda all over the place. read more

The service people are HORRIBLE. My experience the other day was beyond belief. The old bag at the drop off window was beyond RUDE. After I told her my Dentist had been on hold for more than 25 minutes she replied is that all. She said if they are medical/dental they have a special line to call into and these messages are checked twice an hour.. I immediately called the dentist and asked they send my prescription to a CVS closer to my work. Won't be going back there anytime soon. read more

When picking up my prescriptions last night there was one on back order. The girl who was ringing me out replied "um ya I don't know" when I asked when it would be back in stock. When I asked if it was possible, if they could look to see if another location has it, she rolled her eyes and sent me to speak with a gentleman who I believe is the manager of the pharmacy. he had no idea when my prescription would be in stock, nor did he care, all He said to me (no lie) is "life is hard" What a complete ASS! No wonder the staff here is rude! They have a rude rude leader. read more

My review is specifically for the pharmacy, as I have never dealt with front end staff at this store. This location has a bad rap, and it's not necessarily incorrect. However, it makes sense. It's clear this location is understaffed for how busy they are. I think I what some people fail to realize is that this is closest CVS location to anyone who lives southeast of it. If you're like me and your insurance only allows you to go to CVS for prescriptions and you live a little further out, options are limited. I have also had to wait long hold times for someone on the phone- and never reach a person sometimes- and I have had to wait in the long line at the store and in the drive thru. Do you know what I'm greeted with every time I walk up to the counter after I smile and ask the person helping how their day is going? A genuine smile and I'm treated with the same kindness and respect that I show them. I have received nothing short of spectacular service from every employee at this pharmacy location that I have dealt with and every single one of them has been helpful and knowledgeable when I have a question. I know it can be difficult when we grow impatient waiting in line, but try to remember that they are just people too, doing their job in a COVID world. And they are trying their best to help us as quickly as possible. Do your part, try to stay patient and be kind and watch how your kindness is reflected back to you. read more

Whole pharmacy staff is super rude. Went in 8 months pregnant for a walk in TDAP vaccine (which their website promotes). Stood around for 15+ minutes with zero urgency from them to help their customers waiting. Was finally told that they were too busy to help me and to try Target lol. Went across the street to Walgreens and they did it for me in less than 5 mins. read more

Other the in the midst of Covid, I have had nothing but great help at this location. I am able to go during the day so that may help but generally I have been pretty satisfied wuth their service. read more

This pharmacy is absolutely awful if you have prescriptions for controlled medications. They're incredibly rude and talk to you like a junkie if you call them with issues about your prescriptions getting filled if they manage to pick up the phone at all. Go to any other CVS if at all possible. read more

I have avoided CVS Pharmacy for years. Due to my insurance contract with them, I thought maybe they had improved and I would give it another chance. Sadly, my experience today was horrible. My doctor had already called in the prescription. I stood in line, gave my insurance card and was told to please wait a "few minutes" for them to update the information. I sat in the chairs waiting. And waiting, and waiting. Over an hour and 20 minutes later, with multiple employees seeing me sitting there, I finally got up to ask what's going on? I was told by the older woman with complete indifference, they paged you. I heard the page she referred to. They did not call my name. Nor did ANY employee ever acknowledge me after they punted me off to wait in chairs. I directly told this woman it's very poor customer service to have someone (the only person) sitting there and not find out if they could help! I guess they think I am enjoying spending my day watching them bustle around behind the counter. I paid for the transaction and walked away. Only then did she even utter the words of "sorry". I said to her it's a little late now to ACT as if you care about good service. I went back to get the manager's contact info. Surprise, she wasn't present today. I guess it's fine they have no one there who can manage the place. Perhaps that's why they don't care about delivering patients good care (no direct oversight). Sadly, this very situation happened at CVS in another state. So I caution you...this is their company's standard. THIS is what they think of you as a patient. I urge you to fill your prescriptions at any other pharmacy that is not CVS! This is not what you deserve as a patient!!! read more

Worst pharmacy ever. Always have to call to get my prescription refilled monthly and every time I wait 40 plus minutes on the phone and at times it gets disconnected. For the past 6 months they have not had my prescription in stock for generic and that's seems odd to me. I have been paying hundred of dollars out of pocket for name brand. Every time I need my medication filled there is always some type of issue they blame on the provider and make it extremely difficult. They are always making new rules that didn't apply the refill before preventing it from being filled. Staff are not willing to help and the lines are always extremely long. read more

After being on hold with the pharmacy for over 40 minutes, someone finally picked up and disconnected me. I really felt the pain of a Taylor Swift fan waiting to purchase a concert ticket. I decided to drive to the store and speak with the Pharmacist. The majority of the staff is rude. There are one or 2 nice ones. The pharmacist I spoke with was one of the nastiest people I have encountered in a long time. My sons medication is on backorder and there is no time frame when it will be filled. The only alternative is over $200 a month and there is no generic brand. I asked if he knew of any coupons and he rudely said "google it". I asked if they notify us when the medication becomes available and again he rudely replied, "nope". No sympathy, no suggestions. Find another pharmacy if you can. read more

Don't come here if you're on a time constraint or don't like waiting an hour for your prescriptions. I had my prescriptions sent the day before and decided not to pick them up the same day due to the long delay I seem to experience every time I come here. Thinking I was ahead of the game and that I'd get the meds in a prompt fashion, jokes on me! The pick up drive through had more than 10 cars, and the waiting area for prescription pick up had 6 people ahead of me, on a Saturday afternoon at 4:30. The employees are kind and professional. However, the lack of prompt service is disappointing. read more

Probably the worst CVS pharmacy in America. Hold times to speak with a pharmacy employee go well beyond an hour. Refilling wrong meds, charging incorrect prices. Just a all around bad experience. read more

I called this pharmacy today, after a 15 minute hold time listening to an obnoxious recording, some female employee answered and seemed very impatient with me and all I needed to know was the copay on a prescription on file. She was agressivewith me and asked what the medication was and the dosage. Because the print was in micro size I had to get my phone flashlight to find the dosage, it took about 7-10 seconds to look and she said I'm putting you on hold and left me hanging on the phone for another 15 minutes and still no answer. I called back, and wanted to report her rudeness to the pharmacists and the same person put me back on hold for another 10 minutes and STILL NO ANSWER. What the hell? Are phone customers in a lower class that they won't answer? We are changing prescribers now, bye bye CVS....TOO RUDE! read more

Of I could give zero stars I would. They "upgraded" their system which has been delaying meds for weeks. App will say something's been filled when it hasn't. They'll text for refill request on some modes and not others. Hold time to try to call ahead is at least 40mins. My benefits plan is through Aetna who forces me to use this horrible place. Then- due to staff shortages (probably the employees that were dealing with mad customers experiencing so many issues getting medication) they closed the drive thru - which for immunocompromised people forces me indoors to share air with others exercising their freedom to make me sick. I will have to complain to my employer and try to seek some kind of exception from Aetna to allow me a pharmacy that can fill meds on time and without putting my Heath at risk. read more

CVS Pharmacy - A Friday night at 7:45p- immunocompromised cancer patient with no other option . So very bad. - Drugstores Near Me - Queen Creek, Arizona

This is the worst CVC !! Service sucks and when I had to call about my prescription I was on hold for 50 minutes and no one ever answered the telephone. I then came to the pharmacist to the drive up and eight cars are in front of me. read more

I went in to get my flu vaccine and they stated that my insurance wasn't being accepted... when I use my insurance anyways to pay for my medications that I pick up from CVS. Additionally, on their doors and on multiple signs throughout the store, it says flu vaccine and covid vaccine are FREE. So the nurse said I'd have to pay the $75 out of pocket for the vaccine and I mentioned the sign where it said it was supposedly "free". She stated "that's with insurance". Like huh??? Put that on the sign if you are actually honest read more

Came in today because I called Wednesday to refill my prescription and the lady I spoke to said it would be ready Thursday afternoon. It is now SATURDAY, 2 days after they told me it would be ready, but I am informed when I get there my prescription isn't ready and they cannot help me because they close in 15 minutes. Every time I come to this CVS my experience is awful and there is something messed up with my prescription and I will leave a 1 star review every time. The employee today was extremely rude as usual. I am at my last straw and after I make my second trip to get my prescription that wasn't ready when they said it would I am changing pharmacies. read more

This pharmacy is a not very professional. I think they are under staffed and just plain rude to their customers. They can't pronounce names so you have no idea when they call you. Then when you go up to pick up your medication that is ready it's not. So frustrating how do you explain that to a 2 year old. read more

AMAZON RETURN SERVICE STINKS! Whenever I walk in with an Amazon return the CVS clerks avoid me like the plague! When I approach them for assistance, the act like I'm an inconvenience! Their entire front end team is extremely task oriented and customers appear to be a disruption to the their business! Store Management should retrain their employees to be more customer centric! Without customers CVS will shrivel away. I hope that AMAZON reads this review and take CVS manamement to task! read more

Two hour hold with no one picking up the phone during pharmacy business hours? Read other negative reviews and I almost guarantee you will have the same experience. All of the positive reviews are probably one off experiences because I have regularly dealt with this pharmacy over the years. You will probably have one random good experience out of every 30 times you visit and that is being generous. I understand they are probably overwhelmed from the pandemic effects and being short staffed but it truely would be better to just get rid of your phone number than have customers wait on hold pointlessly for quite literally hours at a time. I have worked in both retail and on phone customer service and when you are overwhelmed, one of the first things I was ever taught is that you pick up the phone nearly right away and state something like "I'm sorry, can you please hold?" I had to call back thinking nobody was actually working there because two hours was sort of an insane amount of time to go without checking in at least once. read more

Read the rest of the reviews and avoid this place. I'll focus on the phone. Need to call them? Forget it. I'm not joking. Forget it. You will be on hold for 55:37 minutes, get hung up on (on purpose) call back and spend another 29:45 on hold and you'll just give up. This isn't a one time thing either. Yeah, yeah, overworked....understaffed. At the end of the day they can't accomplish an integral part of their business. read more

I only go here because my insurance says I have to. A couple of times now I was down to my last pill and when I called to follow up they blame my sock toe for not responding. I am set up for text messages, I asked why they didn't let me know I i could follow up but got Nothing. This last time I said I need the refill or I am out of my needed hormone med so have to pay out of mY own pocket since the doc hasent responded yet but again they didn't call me I called them! Worst service I would not go here if my insurance didn't say I have too. Someone needs to evaluate how they ensure the patient is taken care of, we have a prescription for a reason! read more

There are two redeeming qualities of this CVS, the Minute Clinic inside which was great, and the cashier when I went to leave. The actual pharmacy, and the one person I dealt with from CVS aside from the cashier, were horrible. The pharmacy was inefficient and really didn't seem to care. The woman who took my prescription made it seem as if my being there was an inconvenience. After I went to the clinic, they instructed me to go to the pharmacy to pick up some eye drops. Almost a half hour it took to get it filled. The CVS employee I dealt with also didn't seem to care all that much. Barely looked up from what she was doing to direct me where to go. The whole ordeal felt like just that, an ordeal. Again, the Minute Clinic was great. And the young man who rang me up when I was finished shopping was very polite, courteous, and respectful. A+ to them. You have to take the good with the bad, but as for me, I'll be using the Walgreens across the street for everything from now on. read more

Worst experience of my life with a pharmacy! Out of everything all the time, today takes the cake . After waiting 5 days because they were out, I called and they said it was filled Friday and today is Monday. So I drive down there, and they can't find it, 40 minutes so far and they're searching every bag in the place. Really unprofessional and disappointing. Last time it took 8 days for my wife to get pain pills she desperately needed. Avoid this place like the plague. read more

I have my prescriptions filled here, it's a great pharmacy, people are friendly and helpful, and I always get great service. Especially during this time, they always exceed expectations. Thank you for being open and thank you for being there when we need you. read more

Pharmacy hours online are wrong. Just drove there, and they are not!!! So don't rely on their website. read more

CVS Pharmacy - Drugstores Near Me - Queen Creek, Arizona

I have been on hold for over an hour. The pharmacy is 20miles from my home. I work for CVS customer service. If I took this long to answer my phone I would be out of a job. I get they're busy, but, to completely ignore the phone for an hour ? I have no options. Still on hold. Unbelievable. read more