What the heck CVS! I feel sorry for the employees! The place is badly managed. I found a Ebt card at pharmacy. They asked that I turn it in to the manager. He asked me to take it back to pharmacy! He informed me that they have customers info to contact them! What a sorry excuse! Passing the work back to the already stressed pharmacy staff. Come on corporate! Ditch the mile long receipt. Go online if you want a true rewards system. read more

It's dirty, long lines, one checker, and the shelves look like no one ever fixes the mess caused by the kids running wild in the store. I waited 15 minutes for the pharmacy line to move and finally gave up. I don't need my heart medication bad enough to ever shop there again. read more

CVS pharmacy doesn't return your calls in an hour mote like 7 hours why do I have to leave a message to speak to my pharmacist and wait hours for a response in changing pharmacy trying Walmart because they answer your calls I give CVS zero stars . read more

Slow asf !! Make sure you have 15-20 mins just to wait in line. Not a quick stop for sure , most time is 1 person on the register and I believe it's the slowest employee read more

Really great experience picking up my medicine. The store is exceptionally clean, bright, and very well maintained--you can tell a lot of care goes into keeping everything spotless, neat, and inviting. The aisles are well organized, clearly labeled, and spacious, making the layout easy to navigate and stress‑free. Everything looked orderly and hygienic, especially around the pharmacy area, which I really appreciate. The pharmacy team truly deserves special recognition. They are friendly, knowledgeable, efficient, and highly professional. They made sure everything was correct, explained things clearly, and kept the process moving smoothly. You can tell they work well together and genuinely care about providing good service. Most of the staff throughout the store were welcoming and helpful, adding to the positive atmosphere. Checkout felt a little rushed, but overall this is a very clean, well‑run store with an excellent pharmacy team, and I'm always happy to come back. read more

CVS Pharmacy y más - Outside - Drugstores Near Me - NORWALK, California

Hours are wrong, on the apple map application and other applications including yelp it shows that it's open until 12 midnight. I came at 11:19 and the doors were already locked. read more

CVS Pharmacy y más - Hours as of 5/26/26 - Drugstores Near Me - NORWALK, California

See all

I'm not one to review a place like this but I'm doing it as a PSA...do not fill your prescriptions here. I live down the street so I'm kinda creature of habit but every time I refill the line gets more ridiculous as of the last couple months. One poor guy working the counter. Ridiculous read more

CVS Pharmacy y más - Rx pickup line over an hour - Drugstores Near Me - NORWALK, California

This place does not understand the meaning ot the word customer service!! Letting people wait for two hours just to tell them "sorry, we don't have your antibiotic in stock" is simply outrageous. Not calling the patient nore giving them a chance to take their needed medication. Horrible place read more

Please get more staff for check out. There a long line evertime I need to pick up medicine . read more

CVS Pharmacy y más - Long line and one person check out every time. Changing my store after this. - Drugstores Near Me - NORWALK, California

When I'm in a rush this is the location I come to but this is not my first choice. Overall the store is pretty average for CVS but it seems they have a stocking issue at times. I'm not sure if its because I happen to go when everyone else is sick but when ever I need cold medicine or vitamins they seems to not be in stock or I just got the last one. Also they seems to run out of the name brand but always have the CVS brand which personally I don't mind but I know some are picky. There always also seems to be long lines with most of the times only having one, two cashiers open if you are lucky. Some workers have decent attitude but just seem slow. Others are just rude and seem like they do not want to be at work. Honestly I just go to target that now has CVS inside. This is always my last resort. read more

10/06/25 Allan Pharmacist should be Recognized for His Compassion and Dedication He is very Respectful and Efficient. BIG Companies especially CVS is lucky to have such an amazing Employee Allan Pharmacist You Are Amazing Sir thank you for doing an Awesome Job to read more

I am a local and have visited this location many times. I am solely writing this review for one of the store associates, David. I have needed to do a couple DIY projects this year. One was for my dads funeral services in June and I ordered a repositional poster that came out beautiful! The online ordering system is a breeze and pretty straightforward. I went to go pick up my second order for my other DIY project for my wedding. They said that only 1 of my items out of 5 that were ready. I was super confused because I showed the first associate that was helping me my order number and my order list. He seemed like he was confused just as much as I was but just told me to wait on the side. David saw that I needed help and he helped out the remaining customer standing in line and closed his lane so he could help me out. He went the extra mile and called the photo center to try to figure out what was wrong and why my order never got completed. Turns out their printer was malfunctioning, but he called me and updated me through the whole process. He was such a sweetheart! read more

CVS Pharmacy y más - Repositional poster I ordered for my dads funeral services - Drugstores Near Me - NORWALK, California

This pharmacy it the only one where my prescription are incomplete. They don't review it and if they do. They come up with an excuse to not give it to me. Or I need to pay for it when in other locations it's covered completely. Something is going on because I am not the only one who they do this to. read more

Worst place ever in my life ,customer service was awful ,was waiting over twenty minutes for them to open there glass sliding doors where they had there toothpaste in unbelievable how things are they need more employees or something I was there on a Wednesday at 2 pm read more

I was getting my prescription filled which was prescribed to me by an urgent care. Extremely poor service, late to open the store, rude and poor customer service. read more

Pharmacy techs are lazy, rude, and very unprofessional. Go to the CVS in Artesia instead.

I would give zero stars if it was an option!!! So rude horrible customer service. The girl hung up on me. Never coming here again and they have messed rx up before. read more

*my review is for the Covid vaccine appointments* My five year old needed to get her vaccination and this was one of the closet locations available. Made an online appointment. Before you arrive, there will be a check in text message when you are fifteen minutes early. We got there half an hour early so we just walked around the store. Once the check in kit up, we checked in. There was a corner area with some chairs and a little cover (not so covered) area for privacy. The nurse on duty was Denise and she was very friendly, patient and professional. My daughter attempted the vaccine 2 times but threw a fit and was hyperventilating to the side. My husband had to come and we needed to wait until she was 50% ready. Denise was very kind and just let us allow everyone else to go first. On the third try, my daughter almost ran away again and it took myself and her husband to hold her down. Yes, it was awful but Denise was super fast, precise and got it done under very difficult circumstances. As expected, my daughter was whaling about the whole procedure. We couldn't thank Denise enough. She was so kind even though my daughter was crazy. Thanks for making a great experience despite of a not so great situation. My daughter had zero arm soreness or bruising from the injection :) thank you again. read more

Please update your hours. Says you close at 12 but when we arrived at 11 for last minute emergency supplies they wouldn't let us in because they said they just closed and that they close in 1 minute. They eventually let us buy what we needed and asked if it was medical supplies. It was just very rude how they did it. Please update your hours. (They close at 11) read more

Please if you can go to another cvs do so! I refuse to support a business with bad customer service. I wish I could have asked for the pharmacist name who assisted me through the phone but -just be aware she was rude and seemed so unhappy to have her job. You chose this career and if you hate it gladly work else where :-)! There's others that have a passion for their career and have patient care which this individual lacked. Like I said I'll never be placing an order for this location again. Management should really do a better job in hiring. read more

They have me waiting so long for my prescription and finally I go and complain why is it Taking so long. It turns out they don't have it. Why couldn't they let me know instead of me waiting there. read more

Stores hours says 12pm I pulled up at 11:17pm and they was closed this is ridiculous I never knew stores closed 43 minutes early

I was given wrong prescription I called the pharmacy to let them know. They said bring the unopened prescription back and they would exchange it. Wow ! What bad information I was given and MICHELLE was super rude act like she was superior then me. She asked me an honest question and I honestly didn't know the answer bcuz of all the confusion and replied to her that I didn't know. She said I didn't answer her question but bcuz of the confusion I honestly didn't know. Then ti make a long story short as a customer she refused to resolve my issue and refu sed to work with me. Very rude MICHELLE. I will b back to file a formal complaint against her. read more

There is nothing more valuable than time. This pharmacy closes for lunch and this detail is not reflected in any professional posting online or in store. I was told to sit for "5 minutes" to wait for my medication and was never called. After 20 minutes I approached the desk and was told they had been paging me which is NOT TRUE. A simple acknowledgment of the mistake would have helped. Between waiting for their lunch to end and waiting for them to call my name this process took well over an hour. read more

I had a terrible experience at this location. First of all, the store was not supposed to be closed yet since I got there at 11:30 and it closed at 12am. This is not that bad, what really ruined the experience was this old, rude fat lady with orange hair that I met. After a long EMT shift, I needed to run to CVS because I needed to change my pad and I was GUSHING - this was an emergency. This lady could clearly hear me asking her for a pad, but just kept saying "the store is closed blah blah". First of all, nothing else is open right now. Second, the store is not even supposed to be closed right now. Overall extremely upset and pants ruined at work - very embarrassing :( I hope this bitter old lady also ruins a pair of her pants at work in front of her coworkers, but she's probably too old to do so anyways. read more

Do better Pharmacy Department ! They never picked up and I'm currently holding now, I need a new pharmacy. read more

CVS Pharmacy y más - Always on hold !! I'm holding again right now as I post this, it's worse now after CVS on Studebaker closed. - Drugstores Near Me - NORWALK, California

This CVS pharmacy has the absolute worst customer service I've been trying to get a refill on a prescription that is medically necessary for me to take everyday and they keep giving me the run around and refuse to call my dr and help me get this refilled. My Dr has already told me that she called to refill it and for whatever reason they say they don't have it and need to get it approved by the Dr. If I end up in the hospital this CVS is the reason why. read more

So I have really bad chronic pain, I had a full knee replacement, had spine/neck fusion which is still very painful most times, nerve damage in both arms, tears and other stuff in left shoulder and had right shoulder injury that did not go great and to make it worse also lower back pain and bone spurs in my other knee! I have been going to this cvs for years and now out the blue there is I guess a new pharmacist and young one at that that thinks she is god! Telling me they need to know why the PAIN specialist doctor again why the PAIN SPECIALIST DOCTOR is giving me an extra 15 pills a month for pain! I guess this pharmacist thinks she know better than a DOCTOR! read more

If you're in dire need to use the restroom while shopping at this facility, I suggest you look elsewhere. Almost every single person who works here will say everything they can to ensure you wont be able to get that darn code. Ive seen it happen and had it happen to myself as well. Thats ok. The one time I used it because someone was coming out of it, the bathroom was filthy. Poor customer service with just a handful of professional workers. Just run in and out to get your medications. Dont look back read more

So me and my wife went to CVS last night to do our Passport photos. Well after taking them and having them printed we went to go pay. Well both cashiers and the night time store manager said they couldn't scan the coupon because it was on our phones. Ok I get that part, but in the coupon it it clearly says "Cashier: Please scan barcode or enter coupon code". Ok so if they can't scan the coupon then all they needed to do was enter the coupon code. Well the night time manager says "it is CVS policy not to enter coupon codes". So if it CVS policy not to enter a coupon code then why but a note for the cashiers to scan coupon code or "ENTER" said coupon code. Hey night time crew way to keep that $4 savings from both our Passports photos for CVS, but way to lose future business. read more

CVS Pharmacy y más - Coupon code - Drugstores Near Me - NORWALK, California

the pharmacy got some rude pharmacy tech I wish Paul and Raúl were still there more they are the one who cares about patients and now it change that we cant ask question on the phone we have to leave a message and hope they call us back I been going to this store since the 80's and now we got rude people running it an ruin it so bad it is sad we don't have the ones more who cares read more

This CVS has gone down the drain in recent time. They're no longer 24 hours open anymore. They close hella early. There's some pretty snooty cashiers up front. There's always a line to check out. Pharmacy drop off is "okay". And as of tonight, pharmacy pick up sucks huge hairy ones. Hubby dropped off 3 scripts for our twins at 10:30 this morning. I'm here right now, at 6:10PM, and I'm told they need more time to get the scripts ready. Really?!?! You need more than 8 hours to get 3 scripts ready, two of which are the exact same drug with the exact same dosage??? The only difference is the names. My oldest twin is with me and you can hear his hacking cough as we wait. I was told that "there's a student and not the regular pharmacist". In 8 hours you couldn't find someone else who was competent to do the job? You couldn't get help? Call someone in? I'm like, thismuch done with y'all, CVS Pharmacy. :-/ read more

Just finding a 24 hour pharmacy is hard, but on a cold night is even worse. In recent weeks, I had to battle through some major cold with heavy coughing that just won't stop. My doctor gave me some prescriptions and I was ready to go. I stopped by my usual CVS pharmacy near work, but that one closes at 9pm. So I tried to go to Wal-Green near my home. Even that was closed early. Getting a little desperate, I tried to search up any pharmacy that opened up at night and needed to dial up a few places. Magically, there's another CVS near my home. (apparently there's three CVS Pharmacies in the city of Norwalk within 2 miles of my home). I walked into this place and luckily someone who who worked the late shift could fulfill my prescriptions. I was very grateful for the kind service as I really needed it for that night. I stopped by to also get some over the counter cough syrups and other cough drops in case I needed. There seemed to be huge loads of hair products and detergents along the far east end walls. If I need to dye my hair, I now know where to look for. The only thing that botthered me about this place was the formation of a line to the register.. With the new format, the register is now up at the counter instead of having stations isle. The people in line would formed strange snake twist as a line. It can get confusing and people would be wondering if the line is for all register or just for the one the line is forming in front of. I was the unlucky who got yelled at for stepping up and cutting in line. Hey, no one moved for 15 seconds and I took it! Great news....it is 24 hours. Bad news is that they would only allow $10 cash back after 10pm for debit withdraw at the register for security reasons. Just don't try to cash out big at the late of the hour.. read more

CVS Pharmacy y más - Drugstores Near Me - NORWALK, California

I spontaneously wanted to make some soaps and moisturizers came here to buy some oils and might as well bought my husband a Father Day gift..it has a good variety of stuff foe you to buy when you want to spend money. A place to go for last minute gifts. Cashier lady was also nice. read more

CVS Pharmacy y más - Good variety of things - Drugstores Near Me - NORWALK, California

I'm going to tell you s little secret, get your extra bucks and go to the perfume aisle , now I say .there is this Helpful and kind employee named Haley. Corporate give these employees a raise , they are al so helpful. John you keep treating these employees well because I think your the manager that makes that difference. Again Brian ,Albert , Lauren , lesmina , and lastly paul . This guy keeps his composure so well and is always the go to guy . Thank you CVS I'n Norwalk, ca STR 8841. read more

It was the 3rd day of spring. At 10Am in the morning the ambient temperature outside was a comfortable 69 degrees. I could hear the birds chirping with a volume of roughly 12 decibels. As I got there I noticed that hoards of People were arriving with me. As I power walked to the store to guarantee that I am the first in line, the remaining people walked right past me and entered the store like they were royalty demanding to be served before the peasants. They were just normal customers. I was escorted into the store to take my mandatory vaccination, and it was all good until I was stabbed with the needle. I closed my eyes and a tear ran down my cheek. The pharmacy asked me if it hurt."No" I whispered, under my breath, as I wiped my tears away with my 1 remaining functioning arm. The bandaid that she placed on my arm somehow cured my pain like mothers touch. As I sat there for 15 min waiting, I felt a surge of energy!! I have been injected with a super power I thought to myself. I can literally feel the immunity surging through my body!!! Time to test out the new found powers... COME GET ME RONA!!! read more

Just moved here and went to this location to pick up my prescription refill. Horrible customer service, seriously the WORST. The guy at the pharmacy literally doesn't have a clue on anything & is poorly disorganized. It kind of makes you feel a bit concerned when it comes to medication. read more

They have good deals and I think they deserve 5 stars for having good prices and good items to choose from. They have nice aisles and good brand for medicine. I hope that CVS keeps up this good work read more

The parking lot is filthy. I found trash scattered around and a seagull wrestling with a bag of McDonald's. I browsed the makeup aisle. They were well stocked. Most CVS' I come to are always out of what I'm looking for. I was pleased to find a display of the new Maybelline Color Tattoos, and the best part was that the limited edition case was fully stocked! I had to make a stop at the restroom. The doors have a security code so customers need to be escorted by an employee. That's fine, I get it. They don't want people shoplifting. The women's restroom has apparently been out of order for days. So I had to use the mens. The seat was covered in graffiti, and the smell wreaked of a port-o-potty. If my bladder wasn't about to burst, I would not have set foot into here. They seriously need to clean that up! It's ridiculous. After that nasty experience, I decided to not even purchase any cosmetics, and I never say "no" to cosmetics. read more

Just a thought, maybe you should have more than one cashier working the pharmacy during peak hours. I've had to endure a 30 minute plus line twice within a span of a week. Management has to do something about this. If it wasn't for mom being stubborn, I would never come here again for her meds. Total business model failure. read more

CVS Pharmacy y más - Ridiculous pharmacy line with only one cashier! - Drugstores Near Me - NORWALK, California