Vaccine appointment was an hour ago. I've read all the magazines, memorized the dental aisle, and I'm pretty sure I've developed a deep, personal relationship with the waiting chair. At this point, I'm not a patient; I'm a long-term resident. This isn't a shot; it's a test of my patience. read more

Walgreens - Drugstores Near Me - Norwalk, California

Walgreens can't ever go wrong with any Walgreens period from quick little gift items to a fe cold ones or meds.

Review/Complaint I've used this pharmacy for years, but lately the service has really gone downhill. The last few times they've made mistakes with my medication, so I called to verify what was happening. I just spoke with one of the rudest people I've ever encountered -- she didn't even greet me, spoke to me in a rude tone when asking for my date of birth, and then hung up on me after I thanked her and tried to explain the issue. Completely unacceptable and unprofessional behavior. read more

A very Nice place and very friendly and clean, in and out No problem and great service.

Store is understaffed and understandably rude due to the overwhelming amount of responsibilities that they cannot perform. Walgreens closed stores and have innundated this pharmacy. read more

The cashier was super friendly and she pointed to me where the Takis were. My experience went well. Paid about $6 and some change for my iced latte and chips. Good size parking lot. Aisles seem well organized and floors were cleaned well. I'll be back again for an iced latte. read more

Walgreens - Black Snag Iced Latte - Drugstores Near Me - Norwalk, California

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I went to two different pharmacies, trying to find a medication. This was the second Walgreens I came to and they were out of the medicine. Super frustrated driving from store to store. I asked the person at the counter. If they could please call another Walgreens for me before I drove to yet a third store. However, he told me to look up the number on the app and call myself. Very disappointed in the customer service. Walgreens is offering. I really do hope that it's the lack of training These managers are giving their staff and not Walgreens corporation as a whole. read more

Walgreens - Many of their products were not in stock. Lots of shells look just like this. Disappointing. - Drugstores Near Me - Norwalk, California

My doctor submitted my medication in the morning and I decided to pick it up after work. So called when I got out of work to confirm my medication was ready. The pharmacy told me it was going to be ready in one hour even thought my doctor called around 9am and it's 3pm now. I came in at 6pm to pick it my medication and my prescription is not ready. They told me it's going to be 30 more minutes and I can wait or comeback later. I used to walgreen but now they have really unreliable help read more

Been coming here for YEARS!! Everyone has always been super friendly. But they've got this new kid at the front register, young, tall (didn't get his name unfortunately) but freaking RUDE! This kid needs to develop some sort of personality and learn to speak with respect. I've been to his register twice and both times had to bite my tongue and NOT say something to him about his lack of customer service skills. read more

Went to buy some candy and the lady Veronica had a bad attitude also the lady with grey hair and glasses she had a bad attitude they acted like they owned the store, I'll have my mom take me some where else to get my snacks because I don't want to deal with the bad energy those two old ladies were giving attitude and going back and fourth with me n my mom, 0 stars if I could read more

If I can give zero Stars I would. We received a phone call saying prescription Medication is ready for pickup but yet when we arrive we're told that a pharmacist is not on the clock and they cannot sell us the prescription. What kind of b******* is this! read more

Just ridiculous the time wait in this drive thru and I called them to ask how long is the wait David answer that I can wait or leave and he couldn't tell me a time . I told him how can I leave if I'm stuck between cars . He was super rude not customer service oriented. Dont waste your time coming here . Customer service sucks and time is extra prolonged here read more

Walgreens - Waiting here more than 30 min to drop a prescription off. - Drugstores Near Me - Norwalk, California

I went to pick up an online order and the shift lead named Veronica was terrible, she had an attitude as soon as I asked for the order and she said that it was for curbside and not pick up, I told her again it's a pick up but either way just to give me the order, again she spoke over me with a condescending tone and said it's a curbside order, I told her she had a bad attitude and she said that's your opinion. I asked her for her managers information and she said you can figure it out. Overall this experience was one of the worst I have ever encountered.. read more

I went into this Walgreens because I had a $20 gift card. When going to purchase an item, the gift card was not working. However when you call the gift card number the balance is shown as $20. After speaking to the Indian manager, he rudely would not help me. Pretty much told me it was my problem and I would have to call the customer service number. He claimed to be the store manager, but he was very rude self-centered, and did not want to help at all. Basically told me it was my problem and he would not help. Not even providing a number to call for assistance. Will never return here and I suggest to save yourself time you don't either. read more

The store is very organize , I like to go there during the early morning, and grab some items for my garage. The staff are helpful, and there are plenty of the parking lot. read more

Do not schedule your Covid Vaccine here. I scheduled a Covid vaccine appointment for today 2/16 at 2pm. Received a confirmation email saying to come 15 minutes early. Arrive at Walgreens 1:48 11930 Studebaker Rd Norwalk CA 90650 and waited. Pharmacy closed. No pharmacist on duty. Waited until 2;13 and finally left. Sign states out to lunch til 2pm. Why offer a 2pm appointment if no one will be there to administer vaccine. Thank you for wasting my time I asked for assistance but no one knew when the pharmacy would open up. Thankfully I was able to schedule another appointment through maxvax.com to really get the vaccine in just a few minutes. read more

So I came to this store because I was looking for a hair color I went to the one in Downey and they only had one the girl at the register honored me the coupon and I was on my way to this store I let the lady older lady with glasses know that there was a coupon for that hair dye if she can add it she said no that I needed to clip it before I could even use it and gave me attitude then another older lady with blond hair names Veronica came and gave attitude as well and told me to go to another store then if the other store honored it like I don't understand why these people can't be nice like if u don't like ure job fucken quit don't have to get it out on other people and ruin their day seriously next time I will rather drive further away and look for the hair color I am looking for the to deal with those ladies again going back and fourth with me because I asked them why they had a attitude so unprofessional read more

I always rape this Walgreens. I take my various types of coupons (manufacturers and store coupons) and ram it up the anus of Walgreens and get my shit for almost free. Their clearance section at the back of the first aisle from the entrance is pretty bomb too. ***NOTE: To the douchebag that messaged me about this review being offensive I apologize to you and your sensitive anus issues*** read more

Walgreens - Walgreens at night - Drugstores Near Me - Norwalk, California

Sales! Sales! Sales! EVERYWHERE! I quite enjoyed that. I found baby items for good prices, and that's always good. But there was no employees anywhere - except the pharmacy and checkout. I needed help finding something, but I had to wander all the aisles myself until I found it. Sooo... minus one star. read more

Walgreens - Holiday Wrapping Paper for NEXT Holidays! 50% Off! - Drugstores Near Me - Norwalk, California

Always super friendly but for some reason total change. I understand during this crazy time things can be stressful but still holding up customer service is everything. Didn't ask to speak to a store manager but was quick to explain that she was supervisor in charge. Asked about a covid test and was quickly shut down. Didn't even let me finish my question! Got on the phone and completely ignored I was there. Once she was off the phone I then asked if she could please look! Nope she already knew there was none. All I'm saying is learn to talk to your customer don't just brush them off read more

This place sucks, I came for my prescriptions for myself and daughter and when I checked them the bag was missing 2 of them I needed. Called to see why and they said insurance denied the request, come to find out they weren't denied they just needed to be open and approved by the pharmacist. So I come back 45 min later like they said to pick it up and again it's not ready. My kid is sick at home and really needs her medicine and Walgreens Pharmacy is a joke wasting my time coming back and forth because they can't do a thorough job. read more

Don't bother with this Walgreens...it always take forever to get your prescription. Today I went to get my covid shot...apt was 420pm got there at 4pm..waited until 450!!! Still nothing!!! I asked for reschedule and then suddenly the pharmacist realized I have been waiting. The technician totally rude the entire time. NO ONE ELSE WAS THERE FOR COVID SHOT EXCEPT ME!!! I will not return to this Walgreens. I just read all the other reviews on here...it seems the pharmacy side needs a tune up and please replace the useless pharmacist technician who checked me in. She told the pharmacist I didn't complete the questionnaire ...that's because it took her over 30 mins to give it to me!!! read more

This place is a joke the people in the pharmacy are rude on the phone and if you upset them they hang up on you. And when you complain the Asst Manager (Blasty)is dumb enough to believe the employee was having phone trouble. If and when I get my last script filled I will never go to this store again. Nothing but Ghetto Hood Rats working here. If you want to get better service and better over all experience go down the street to CVS. I asked if I could come in a get the person to say sorry to me and the Asst. Manager said it would be to upsetting to the employee to have to say sorry for being so rude to a customer. Like I said this place is a joke. I am not going to spend or have my insurance company spend thousands of dollars on my medications at this store. This store needs new management ASAP. The management at this store is breeding rudeness and disrespect towards customers. read more

Very good. Most of the time friendly and well stocked. Large parking lot area that is shared with the 99 cent store. They have good deals. Don't forget your savings card. read more

Absolutely the worst customer service ever! I didn't even go into the store I called in to ask about my order pick up. The woman who answered Veronica, talked over me and interrupted me before I could even get my question out! I told her I'm looking at my order details and she said no that's not what it says on my tag... we'll ya I'm ordering online! What so hard to hear a question and answer it with saying I'm wrong when I'm literally telling you what it's showing me online! My husband used to work for Walgreens as an EXA before they restructured and I know what the customer service used to be like. Will not shop here again. read more

YOU GUYS SUCK!!!!!! Why would you accept an appt if you can live up to your side of the appt. Being late and not informing your customers is unacceptable. If there was a zero star, that's what I would give. Stick with CVS, they treat their customers better. I've been to other walgreens, this one by a mile sucks. You should be ashamed if yourself. Professional, I think not!!! read more

I was torn about writing this review because the rating is only applicable to the attending PHARMACIST (African-American female with very short hair). The encounter was so brief that I didn't catch her name, but so negative that it left a lasting impression. I walked in today to inquire about a service Walgreens Pharmacy provides/provided (researched on their website). I wasn't done with my question and she cut me off with an abrupt "No" and walked away. I was left there standing at the window with the impression that I had taken up HER time and that I should go now. Well, F.Y. Very Much. I have gone here for my prescription meds in the past. Never will I return so long as she's there. Needs a serious course in customer service and professionalism! P.s. Store cashiers are friendly and helpful! I have always had positive experiences making store purchases. read more

went to this location with my mom because another location told her this is where they had 1 more box of hair dye that she needed for work the first location we went the lady who helped us was so nice and helped my mom with the coupon so when my mom came to this location the lady grey hair old with glasses gave attitude about the cupón she said u can speak to my manager and so my mom didn't want to deal with the drama she paid n then my mom told her that at the other location the girl helped her with the cupón and then veronica came and said well u can go to another store she was going back n fourth with my mom and i think that was very unprofessional definitely they where acting crazy for a 2 $ cupón that they could of honored and said next time u have to clip it my mom usually shops at cvs but wanted this hair dye those ladies need to get their attitude fixed because that's not how u talk to costumers read more

Interesting place. Staff is fairly friendly, good selection and stock of different items. The area can be intimidating but don't let that bother you. read more

I like the location , selection of goods. And everyone is fairly nice & helpful. But when I was there An emergency presented itself and the cashier advised they could not dial 911 or dial out ??? read more

Horrible experience with this pharmacy. I left my prescription a few days ago and every time I come to pick it up I have to wait 20 minutes for something that should had been available when I dropped it off. Whoever is on the speaker of the drive thru window is very rude and short coming with her responses. read more

Some of my relatives live close to this Walgeens. It is in the same parking lot as the 99 Cent Store. I wanted a snack pack of Fig Newtons like CVS carries, but they didn't have any. I picked up some stuff for my mom. It was super cool in the store which was great as today is unbearable hot. read more

Photo Headache I have always purchased my photo needs at Walgreens and this one being so close to where I live I've ordered now two posters for same day pick up. The first one said it was ready so I came to pick it up and they forgot to press print and noticed that they were printing my poster board on a regular photo paper I tried to let them know but they insisted it was the right paper. I decided to come back later I looked up the description of my poster board and they were of course wrong. I came back at 230 and they were still trying to give me the regular photo paper, I had to tell them no that is not what I ordered said it would take 20 mins to make the one I had came to pick up twice now, but I now had no time to spare. I had to purchase a poster board and pay for the regular picture they had printed they threw in a 2nd picture that the printer did not print correctly for free (yippee). They didn't even want to help me out with any kinda discount for my trouble I had to ask and in return I got points towards my account which turned out to only be a dollar. Purchase number two stick and peel poster they had no idea they even made those And this guy was the lead. I decided not to get mad and just wait for them to print it took like 10-15 not bad, safe to say if I need posters done I will go to the one in whittier off telegraph my original store. Other than posters this store does a good job that's why they got 3 stars. read more

This is the WORST Walgreen's Pharmacy I have EVER dealt with. They treat you great the 1st time you turn in a prescription, but after that BEWARE. If you call in a refill, their automated calling system calls you when it's ready... EXCEPT it's NEVER ready! They tell you after you get there, 'Too Soon!' You say, but you called, 'Don't care. It's 3 days early!' You ask when it will be ready? They don't go by the date that you refilled it last month, they go by the date YOU PICKED IT UP. How am I supposed to remember that? They want you to be completely out of your medication first before you pick up a refill. Then they talk to you like you're a druggie or selling the meds. You can say, 'I'm leaving for 3 days and my meds will run out before 3 days!' They say,' too bad!' And if you didn't pick it up until 4:00 last month, you have to wait until 4:00 this month! They are getting many complaints on social media that their new , 'NOT REFILL DATE BUT PICK UP DATE' has been in effect! They treat you like you are a drug addict and at this rate they make people rather buy off the street than deal with their attitude! As soon as I see my physician I'm getting a new one written and I'll go to the moon before I take it in to another Walgreens! The WORST!! read more

I've been coming to this Walgreens for about 6 years and using the Pharmacy. Walgreens is great in customer service, but the Pharmacy needs customer service training. The employees don't know how to talk to customers and each employee tells you something different. Very disappointed, will not be filling my prescriptions here anymore. read more

Edgar (team leader). This really bad review is directed to you. I dont know if you just have a plain bad attitude or your just having a bad day or not. But guess what? We dont care! We go to your store to be treated professionally. And that is, if we ask questions, you dont just turn your back on costumers and not received rude remarks. We went in there for an item to be picked up curbside. But unfortunately, the site was down. So my wife have to go down and the person he asked was you (edgar). And before she can complete her question. You just said "take a line" turn your back, and left. Later after picking up a few items. She was able to face you and politely tried to talk to you that she have not finished her question. Your reply? Theres only one line in a very rude tone. When my wife asked for your name, you have the nerve to say "you cannot read my ID?". Very nice walgreens. Is that what you expect from your so called team leaders? That would be a very good example for your other employees. read more

I am giving only 3 stars for sub par service for most of the time I visit. I have had instances where the cosmetics employee looked at me closely to see if I wanted to steal makeup. I know this happens a lot at these drugstores because many bums hang out in them and steal but I clearly was not one of them. I have integrity and morals to pay for things when I go to stores. I do not appreciate being looked at like a suspect when trying to shop around. It makes me feel uncomfortable and not want to shop in that store. Anyway this was last year, on to the present... Lately I have gotten very decent service from the front store employees, I cannot say the same for their extra slow pharmacy. I don't go to the pharmacy much but I have tried theirs twice to pick up prescriptions for my son since I live nearby. The first time I waited a while which is probably normal but when they finally called me up they had my sons name linked to some person's address in Texas which was a fail on their end so I had to wait double time for the same bottles of meds! I guess the pharmacist thought this was funny and instead of apologizing she chuckles, I'm sorry but I didn't think it's funny to waste people's time like that because of your carelessness. This did bother me a bit. Second time dealing with pharmacy was this week. I came to get my sons prescription after he just had surgery that same morning and they say they don't have his antibiotics after having me stand in their window for 20 minutes while I can see them in the double mirror chatting, all 4 employees in the pharmacy. One Hispanic girl with a ponytail girl handling the drive thru window told me she would be with me 3 times and never ended up helping me. The Asian woman with short hair (pharmacist) comes over and tells me to go to some other location a bit far away to get my sons meds. She then never gives me back the paper prescription I asked for back, she said she would keep it there. So I drive all the way to the other location to find a very helpful Pharmacist except that he doesn't put my sons ibuprofen in the bag. I find this out after getting home which is on me yes, but then I call this Norwalk Walgreens back to ask them if I can get the ibuprofen there instead.. knowing they do have this in stock. The Hispanic girl answers and after telling her what happened she tells me "oh you can come buy it here in the store, I can't pull it back here for you." So something that is suppose to be covered, I come to pay $8 for and then today I get a call saying I didn't pick up my ibuprofen. Honestly the money wasn't the thing that bothered me most, it was the inconvenience of it all. It wasn't simple trying to go from pharmacy to pharmacy while trying to hurry back to care for my son post surgery. I proceed to tell the woman on the phone what happened and she tells me I am allowed to pick it up from ANY Walgreens if it is in the system. Wow! Complete LAZINESS on this pharmacy employee's end. Not only would it have cost me another drive and gas but I had to go pay for it all the while she knew she could have taken care of me as a customer. She decided not to! I really don't get how slow they could be back there, with absolutely no customers they all stand there for long periods ignoring you at the window. I usually try to understand people's roles but I truly have no respect for what happened here. This employee totally failed in the customer service department, I thought this mattered to Walgreens but I guess it doesn't. read more

Small Walgreen, but they have the nicest and very helpful employees. You just have to stand still look confused and any one catches you looking lost they will ask you if you need help. Not many places proactively come to you if you needed. Many establishments' employees wait for you to approach them for assistance. Not with this one . The employees and almost everyone of them will go to you asking if you need help, and all you got to do is look a little confused or look busy looking for something you need. Great job! read more

I'm curious, has anyone else experienced the whole 'leave your bag at the front' at a store like Walgreens? That's exactly what happened to me today at this specific location. Now, being a Black woman I've had my run in with prejudice people. However, I've never been ask to leave my PURSE at the front of a major business. Before I could even get my feet through the door the cashier decided to yell, in front of many customers might I add, to leave my bag in the front. It's funny because I was getting ready to spend a lot of money on expensive hair products but decided to turn around and take my business elsewhere. I'm not a criminal and refuse to give my money to folks who treat me like such. I won't be coming to this Walgreens ANYMORE! read more

I like this walgreens. Everyone is friendly. I come to use the pharmacy here. I love that I can place in my order over the phone and then pick up in an hour. The pharmacists are friendly as can be :) it's always fully stocked and clean. read more