We have been going to Pontiac Trail Pharmacy for many years now. This is the perfect pharmacy from…read moreCarl the pharmacist who is the smartest and friendliest man to the great team working there Danielle and Robin just to name a few. Great team. Wonderful Personal service every time. We drive an hour both ways to go there. I hope they never leave their dedicated customer base.

Everything! They deliver without any argument, unlike other local pharmacies, they are prompt,…read moreefficient, and very friendly as well. My only regret using them is that it took me years to switch!

I was given medication bottles with the tamper seal removed. I called the next day to sort this out…read moreand was yelled at. They insisted that they do not make mistakes like that and was told repeatedly that "somebody is fucking with your medicine." The bottles were still in the stapled bag from the pharmacy when I opened them. Despite insisting that my medicine was being tampered with, they also refused to replace them because that just wasn't their policy. The medicine in question doesn't even have a schedule class. They're a local business and I wanted to like them. But for as many issues as I've had with CVS they've never treated me this way. Go somewhere else.

This is a great small town-ish type of pharmacy. I really like the owner and staff! They have very…read moreaffordable prices and are very welcoming. It's a refreshing change from your typical Walgreens.

I am new to the area and prefer privately owned pharmacies vs. the big chains. I was greeted on my…read morecall by the kindest lady, Nicole. The pharmacist also was so genuine and caring; was truly interested in my health condition. When I called they answered; no callback recordings. I love the Apothecary feel and the suburban charm. We look forward to a very healthy journey with Ann Arbor Drugs

I hate to post a negative review about this pharmacy because I used to LOVE it a few years ago, but…read moreit has gone downhill to the point where I've now switched back to the dreaded Walgreens. I loved having a wonderful small pharmacy option so I hope they can get it together and go back to how they used to be. I have a few big problems with AA Pharmacy and they keep being an issue lately, unfortunately. First, they have a major issue with what they leave out spread across their counter. The last three times I was there, there were prescriptions with names of the person and names of the medicine in bags sitting right out on the same counter where you pay. Not only could I see confidential info, including about one person I knew, I also could have just taken some of the bags had I wanted to. It's so odd and they don't seem to care that confidential info is just cascading out on the same countertops where people are checking out. It seems so disorganized and careless now, which is disconcerting when I'm trusting them to manage medications for my family. Second, in the beginning, the pharmacist was always there and he was so friendly and helpful -- now there are several rude and/or inattentive people who will finish eating their sandwich before coming over to help people waiting at the register. If you have a question for a pharmacist, there often is not one there. If I ask when one will be there, they often aren't sure. I assume the prescriptions are still reviewed by a pharmacist (?!), but I have had two recent ones where they gave me the wrong amount, and both times they barely seemed to care. I'm not surprised to see all the good reviews from them are at least a year old. Sadly, the whole feeling there has changed so much and it's a huge disappointment. I've transferred away from them as of this week but I hope they improve!

The original review I wrote was for the previous owners. The new owners? NOT so great, just thought…read moreI'd update. I get all the same meds each month and each month I have to go out of my way and call and make sure my meds are refilled and are going to be on time and each month they are NOT. They don't have a online portal to check for yourself and the whole thing is inconvenient and annoying because they never are ready unless I call and tell them..every single month. I've stayed cuz I loved the previous owners/workers and how smooth and easy everything was but now I'm considering switching pharmacy's. The whole thing is just annoying.

All pharmacies are not equal…read more If you value being able to talk to the pharmacist you really are short changing yourself and your family by going to the big box pharmacies where finding someone who has the time or even speaks English well is challenging. I admit it takes an extra five minutes a month to go here but they have alerted my to coupons and discount codes that have saved me hundreds of dollars- maybe even thousands. They answer my questions politely and track down doctors when a refill is needed.

Really wonder if the pharmacist understands Part D billing. I got charged a pretty high price for…read moresomething my mail order pharmacist gives me free including shipping. I understand a small surcharge but I didn't get what I expected. I use the AARP Part D plan so everything should have been clear. Maybe we should all check how Part D works this year. They had my records, so that was not the problem.

Very attentive & compassionate pharmacist/staff, SUPER quick fill (usually while you wait, less…read morethan10 minutes). Free delivery, offers suggestions to make life easier for those with chronic health conditions AND competitive prices (often less than large retail chain pharmacies).

My wife and I went for Covid tests yesterday, and were helped by a wonderful young woman, braving…read morethe cold and wind, helping us to administer them to ourselves. She was kind and patient with us and our unsteady hands. Thank you.

Such wonderful people that actually care.. The Pharmacist is the Best I've ever been Blessed to…read morework with. Definitely more old school, your not waiting more than 10-15 min... I'm so comfortable with J,, the Pharmacist,I just love her!!

This pharmacy is like the old days pharmacy. I'm 71 and the prescription is filled while you wait…read more That is usually just 5 minutes. Forget the large supermarket pharmacies if you like old-fashioned service. The two young females pharmacists are very nice & fast. I surley recommend this Rx Express pharmacy.

I paid 185 for my mom's pain pills. Went to Walgreens and paid 8.40. He is running a scam.read more

Always helpful either in person or on the phone. There is an option for delivery of your…read moreprescription so that's helpful if I can't leave the house. If there's a product out of stock that you want they'll order it for you, so there's lots of personal touches. I love supporting local small business rather than a chain pharmacy!