Everything!! They keep my medication straight. They deliver on time for free…read more Easy to understand. So friendly. Can't say enough.

Amazing pharmacy. Prompt text when order is ready. Farris is 100% on point, he can answer any and…read moreall questions. The staff are some of the most professional, kind, and respectful professionals you will ever meet. If you try this pharmacy once, it will be your forever pharmacy!

This pharmacy has went out of their way to make sure I received my medication. They gave me all…read morethe information to make it easy for me to understand and get my prescription. They also communicated with the doctor and updated me on what was happening and when I would get my prescription.

Get in line before lunch time get up to the window and they refuse to get me my medicine we are…read moregoing on lunch . What happened to customer service time to get a new pharmacy after 12 years

Universal Was a Great Pharmacy with great customer service, until Medi Vera took over. My Script…read morewas faxed in on a Tuesday, I heard nothing, so on Thursday I called and wanted to know if My script was ready. It had not even been filled let alone mailed! I had to call them and No one took the initiative to contact Me. Someone is dropping the ball.

The customer service this compounding pharmacy offers is unmatched. When I relocated here several…read moremonths ago, my doctor and I were having a hard time trying to figure why my same dosage of thyroid medicine didn't seem to be working well. The pharmacist called my pharmacy in my previous town to figure out what was different and then relayed the adjustment that needed to be made to my doctor. Fast forward a few months and all of sudden things were not well again. When I called University to see if my script was filled exactly like the previous one it was discovered that my doctor didn't note the change and I was back to the previous prescription. Even though it was not their error, the pharmacist discounted the corrected prescription. That was a pretty big deal to me since my insurance does not cover my meds. Thank you University Compounding Pharmacy, you have a loyal and happy customer.

The cashiers here are extremely friendly! And the location is, well, great if you're already…read morewalking around downtown Birmingham, but bad if you are going here as a destination; parking is at a premium. We were here a few weeks ago to get a prescription filled. It took about an hour, but we didn't mind because we weren't in a hurry; it just meant we could spend a few minutes grabbing lunch at panera before returning to pick up the meds.

Lots of disrespect from one of the Woman employees at this location. I'm an 18 year old kid, and I…read moretreat all places with respect, but just because I'm younger this one employee immediately assumes I'm in the store to cause issues. Seriously, every time I go in at nights to pick up a water for the gym, I get followed around the store (by her). Then I am met with a snarky and unpleasant attitude at checkout. I also know it's just because I'm a kid (I know some cause problems) but come on, can a man not get a drink and snack in peace?! A little respect seriously goes a long way. Also, I've seen other people have similar experiences and I'm seriously getting sick and tired of it.

Lovely staff and awesome service. I normally have my prescriptions sent over to Walgreens but ran…read moreinto an issue filling it this month. I was able to call the team over at Shelby pharmacy and they got me taken care of ASAP! definitely going to be switching pharmacy's now.

Would give Zero if I could....definitely not family friendly. They get a 1 because the pharmacist…read morewas kind....the owner is definitely not family friendly....and right out is not personable. I'm an RN....take it from me....go somewhere else.. I never felt so vulnerable with my child's medication in my life. I would give the pharmacists more than a 1....but my experience with the business owner really made me sick and upset. Will not be back. Driving 10 miles away for a much better experience with compounding

Great experiences so far! My MD has sent prescriptions here…read morea couple times for me and it's been smooth sailing! Customer service is pleasant, prices are quite reasonable, and delivery is super quick!

This is a really nice, small pharmacy. The customer service both on the phone and in person was…read moregreat. I am unfamiliar with this company so, I wasn't sure what to expect. I was sent here from my dermatologist. The main reason was for reasonable pricing on cost of medication. Thankfully my insurances covered but even without I was only expected to pay $35 for a 6 month supply, which is still very good.

Great experience recently when I went in for my Covid booster and flu shots. Made an appointment…read moreonline, checked in at the desk, and was done within 5mins of arriving. The woman who did my shot was amazing, barely felt the needles go in--less pain than a mosquito bite! Will definitely do shots here in the future!

I can usually find whatever quick things I need in here pretty easily! Tons of yellow sticker deals…read morein all the aisles! Only issue is sometimes with the pharmacy where it takes a long time to pick up a prescription. Respectfully, when there's someone struggling at the register to pick up their prescription, someone in the back should see that and come forward to kind of speed things along. Especially with the new checkout system that can be challenging for people where technology isn't their strongest quality.

This is the closest CVS to me so I come here frequently, mostly to pick up prescriptions. I had…read morebeen using Meijer until they didn't have prescriptions in for multiple months, but CVS rarely is out of mine :). My only complaint about this CVS is that the corner it's on (Crooks/14) is very busy, so sometimes it's hard to get out (and don't even think about taking a left onto 14 during rush hour, lol). Overall, your average CVS.

Someone ran down the handicap parking sign. Idiots left 6 inches of jagged steel sticking out of…read morethe sidewalk, just waiting to gash an ankle. I told employees who didn't give a crap. CLAWSON P.D. did when I showed them the photo I took. Cut your ankle? I have photograpic evidence to support your lawsuit.

Support your local independent pharmacy, Ferndale Family Pharmacy. They provide their patients…read morewith excellent, personable customer service that you would never find at the big box pharmacies like CVS across the street. You can tell that they really care about their patients because they take the time to get to know them. Hani, Amin and the whole staff are all very knowledgeable and friendly. They will provide you with an informative consultation on your prescription and the current meds that you are taking and advise you if there are any drug interactions that are of concern. They also offer delivery and are fast to get your scripts filled. The store is clean and eye appealing and in an easily accessible location either to get to on foot or by car. Ferndale is very much a city where its residents like to support local businesses. Bring your scripts to this local independent pharmacy and you will see the difference that it makes.

This pharmacy goes out of the way to ensure their customers have there prescriptions ready and on…read moretime. No games, no high prices, just quality service! I recommend them to anyone looking for a pharmacy.

I love this pharmacy! They always come through! The head pharmacist is such a nice man - he's…read morealways willing to help and is very professional and friendly! The HF prices are great too!

I have used this Henry Ford Pharmacy only a few times. Most of our prescriptions are to be taken…read moreregularly and so we normally use the services of whichever mail delivery service works with our prescription insurance. As for short term needs that either do not have any refill or possibly just one, we usually have them sent to a pharmacy closer to our home. Because this pharmacy is located right inside the Henry Ford Medical Center in Troy where we go for Doctor appointments, occasionally it is convenient to fill a one-time prescription here to be picked up on our way out. Recently we had a prescription sent for mail delivery for an upcoming appointment and we forgot about it until the day before the appointment when we realized it had not arrived. We tried to fill it at our local pharmacy but they couldn't fill it until one day too late. We then contacted this Henry Ford Pharmacy and they had it in stock and would have it ready for pickup in 30 minutes. In the past they have also had medicine we needed in stock and handled by efficient and friendly staff. I have to remember that they are always ready to help with our needs!