I am beyond frustrated with the lack of honesty and the ability to read by the cashiers. The…read moredigital coupons do not load onto my app. It becomes very frustrating. So I bring the digital coupon signs with me to the cashier. I asked her for check the prices before I paid. She said the coupon price showed up -- but it didn't. There were other items that I was over charged. Kroger needs to hire more workers, staff their stores, they neec to pay their staff better so they get people to work. What should be one if their showcase stores is an embarrassing mess. Go to Trader Joe's or Costco those are great places to shop with healthier food, better customer experiences and I leave feeling good.... unlike right now the frustration is bad. No more of this crap... I am done with Kroger

Don't go here if you want your privacy honored. On Monday October 3rd the pharmacist was yelling…read moremedical questions across an open room. "Are your kidneys functioning properly? She yells. That is between me and my doctor. You lost a customer for life today. Pass off!!!

I went to fill a prescription that I have been filling there for the last 15 weeks and Maria. The…read morepharmacist was very rude and stated that they weren't gonna fill it without a prior insurance authorization. I told her that I would bypass my insurance and pay cash like I have been doing for the last 15 weeks and she stated that it was a violation of CVS policy to allow me to pay cash and bypass insurance. I explained that it was my legal right to pay cash for my medication and not my insurance and she stated that CVS policy supersedes Federal law. I recorded the conversation. I have called CVS customer service and the executive pharmacist. Steven returned my call and said they were going to escalate it. I will be without medication starting tomorrow. I will no longer use this Pharmacy. I will find a mom and Pop local pharmacy and start using them for my medication. When a pharmacist tells you that policy supersedes law, there is a legal issue. According to the law, I can pay cash for my prescriptions.

They filled the wrong prescription i picked it up at the drive thru window and didn't realize…read moreuntil i got home that it was the wrong prescrition (one that had been cancelled by my doctor). When i finally got through on the phone to a real person, she was rude and kept repeating that i could not return it. She claimed shw was the manager - which I doubt. I'm out $209 which they won't refund

This pharmacy has went out of their way to make sure I received my medication. They gave me all…read morethe information to make it easy for me to understand and get my prescription. They also communicated with the doctor and updated me on what was happening and when I would get my prescription.

Coming in here for quick grab-and-go items is nice. They usually have what I need when I stop in…read more Most of the time though, I'm here for prescriptions. It's hit and miss with service. Whether it's drive through or going inside, sometimes I am able to get my prescription and get out of there, other times I'm waiting for a long time. It's a bit frustrating because any time I'm in a hurry, it seems like I get the slow speed checkout. At least the price is relatively cheap here for prescriptions.

Conveniently located in same complex with Henry Ford Medical Center Bloomfield, the Henry Ford…read morePharmacy Bloomfield is great if you need to fill a one time prescription that you got from your doctor within this complex. The staff are knowledgeable, competent and friendly as well as very helpful. Last month we hadn't received a prescription we were expecting by mail that never showed up due to an error in ordering and our regular pharmacy didn't have it so I called to see if they had it in stock. They did but my wife had been independently checking around and had it already filled at a different Henry Ford Pharmacy. When I called back here to tell them thanks but we already found it, they were very pleasant about it and said they were happy we got it.

Great experiences so far! My MD has sent prescriptions here…read morea couple times for me and it's been smooth sailing! Customer service is pleasant, prices are quite reasonable, and delivery is super quick!

This is a really nice, small pharmacy. The customer service both on the phone and in person was…read moregreat. I am unfamiliar with this company so, I wasn't sure what to expect. I was sent here from my dermatologist. The main reason was for reasonable pricing on cost of medication. Thankfully my insurances covered but even without I was only expected to pay $35 for a 6 month supply, which is still very good.

Indian lady behind the pharmacy counter did not know what she was doing CVS needs better fast and…read morepeople with uplifting attitude

If you care for you loved ones or yourself do not use this pharmacy. (I wouldn't trust them with…read morebaby aspirin) This has got to be without a doubt the most Incompetent pharmacy in the Oakland County. Every time I have to deal with the lead pharmacist, Purvi Patel , I regret coming into the store but it's the closest to my home. On MULTIPLE occasions they have been out of my medication and knew I'd be back for a refill within a few weeks but made no effort to get the medication back in stock . Furthermore, when I needed a script filled early she refused and I had to go to another pharmacy, on my broken leg to get my medication, the Walgreens I went to filled the script then and there. Do not use this pharmacy if you value your health and the health of your loved ones.

Terrible serivice. First time at this location, I have lived in Southfield a while and can't wait…read moreto get out because I have been constantly treated poorly. Today I was mistreated by a worker named phoebe. I came to pick up an order I placed 45 mins prior and stood in line. The pharmacist notified me he was filling mine right then. I listened to phoebe tell the woman sitting in the chair next to me that hers would be expedited meaning they haven't worked on them yet. I got a text that my prescriptions were ready 30 seconds later as I was sitting and began to stand back in line. I waited for the woman in front of me to finish. The worker behind the register with bright orange hair Phoebe saw me behind her and proceeded to lock eyes with the woman behind me who spoke up saying she had got a text saying her order was ready. Because I did not say it out loud and instead stood in line she made a fuss turned to the pharmacist and said this lady thinks I can fill hers at the same time, and gave me a disgusting look. She then huffed and puffed and continued to give me attitude. Then blurted that the reason the other woman wasn't standing is because she couldn't walk. I was waiting in that line for 10 mins after the first time so mine was patiently waiting and did not blurt out loud that my order was finished. She broke my heart and it sank. She did that purposefully to make me feel poorly. I told her she did not have to make me feel bad about the situation and she continued to press with attitude that it was not her intention and apologized to the person behind me like I wasn't even human. Disgusting behavior. As I walked out I told her she did definitely intend to make me feel poorly. I will never step foot in a store in this area again. Don't come here, it is not worth your time. I have always came to CVS but clearly I can't come in Southfield. 2 minutes before she told an elderly man that he needed to speak up about his purchases before he rang him up and scoffed when he said he was sorry. She is very rude and should not be serving customers. I would not hire her.

Made flu shot appointments for my children. Thought it would be easier than the 30 minute ride…read moreacross town. I was wrong. We would have been to the doctor and back in the time we waited. CVS please note, children don't Like getting shots. Making them wait a long, long, long time doesn't help make things any better. Goto CVS if you like waiting an hour to get a flu shot, enjoy rude staff that talks to each other and complains instead of helping customers, and don't forget the overpriced medicine and candy marked up on average 40 to 50% over target and Meijer.

I don't know where the majority of the people here go to, but the people workers and pharmacists…read moreare very helpful. If I have a difficulty of any sort I can get assistance in anything, and everything that I'm looking for. Since it's a big chain I found that I could get assistance very easily. In addition to that, the CVS hundreds of miles away from the place that I use on a regular basis was able to contact the one near my home and give me assistance. So, if you're out there looking for a place to go to for a drugstore, don't let the reviews from on here push you away. There are some people who have done good business with CVS.

This CVS is still a one star review because zero is not an option…read more It's so close to my house and convenient. I pass it almost every day going to work or taking the kids to school. But the customer service at this place is just beyond terrible. Omar at the pharmacy's terrible behavior and service convinced me to take my prescription business elsewhere, but I decided to give it another shot because it's so close for grabbing a gallon of milk or something I need quick. After today I will be giving it another try. Went in this morning and was the only guy in the place. When I goto check out, there is a woman in a cvs shirt at the checkout, talking to the worker about her personal life. And some nonsense with her boyfriend. To avoid that unprofessional nonsense, I used the self check out. As usual, self check out is not programmed to match the sales in signs that they have in the store, so stuff is not reading that correctly. I hit the button for help. I get no response even though the people are less than 10 feet away from me. I tried couple things to get the machine to ring stuff up correctly and it doesn't work. At this point I just give up because I'm not overpaying for merchandise. Finally as I'm walking out the door the guy asks if I need assistance. I tell him go back to your social hour, I'll spend my money elsewhere. This place is going downhill and if location is the only thing keeping this store open. Service is trash. Spend you money elsewhere.

This is the worst pharmacy ever-I was a customer here several years ago and they were so bad I…read moreleft. Then my local Rite Aid closed so I had no choice but to go back - they have the absolute worse customer service. I am leaving again and going to find a Kroger or Walgreens. This is totally ridiculous. Called 3 days ago left a message about a renewal-they were supposed to call me back but never did. I called again today-went into the hell hole of a recording loop-could not even leave a message. So I called back, inputed "General" and got a store clerk. Told her what happened, she said she couldn't help me and I would have to go back into the "system". I told her I wanted the Manager-I could tell she was upset-so she put me right back into the nightmare recording. They are terrible and just lost another customer - AGAIN.....

Ugh, CVS. When will I find a store that doesn't suck?…read more I walked in 1:15 to pick up from the pharmacy. I had called around 1 to confirm that they had my prescription and it was correct (I've been given the wrong prescription many times, it's a whole "thing"). As I make my way to the pharmacy, I notice that it's unusually dark, but I can see and hear people talking behind a metal gate. No one acknowledges my presence. I look around, confused. Someone else comes up behind me, asking what the deal is. We both try to get someone's attention, nothing. While scanning the desk by the register, we see a small sign that says they are closed from 1:30-2 for lunch. I'm glad they are giving their pharmacists a lunch break. I'm annoyed that this isn't conveyed to the customers. Technically, there was still 15 minutes until this break, but no one would acknowledge the now crowd that was gathered to pick up prescriptions. We literally sat there for 30 minutes because who the heck wants to leave, and then have to come back to CVS? No one. The answer is no one.