I don't get my prescriptions filled at this pharmacy.. but I've heard really good things about them…read moreI had a question about something I was taking and they were very helpful and gave me the info I would recommend this pharmacy

ZMC Pharmacy is every girls friend. It is a Target and pharmacy in one. Great customer service and…read moreselection of cards, gifts, candles...pretty much anything you can get yourself into while your prescription is waiting to be filled. Although, a bit pricy for the gifts and prescriptions, if you do not have insurance, I would still recommend going into the pharmacy if you are looking for a card or present.

Don't let the smiles fool you, rude and unprofessional these women are. When the owner is away…read morethey run the business their way, unprofessional

Shout out to Lincoln Rx and Marwan Isa. I had some insurance issues and they were so helpful and…read morepatient with them. Called the insurance more than once to help move it along, and we're just genuinely kind. They also handle my mom's prescription and deliver (free) right to her door. This save's me time and saves her the worry. Skip the chains and switch to Lincoln Rx for great service!

They don't always have what I need in stock, and their hours are more limited than the big chain…read morepharmacies, but they actually call me and communicate some person to person, and they are always friendly and accommodating. To me, that makes it worth patronizing this smaller pharmacy. I sometimes ask them many questions on the phone, and they don't bat an eye--they just answer all of my questions and call me back if they have to hunt an answer down. I'm glad they're there.

So I was referred to this place via my caseworker at local agency…read more I called and spoke with some lady, no name given, and told her about the referral and got no response, so I asked if she understood what I meant and she coldly told me "we're not allowed to talk about what organizations they work with". I thought it was a little weird but approved them moving my prescriptions from another pharmacy. Weeks went by with no courtesy call to let me know if everything was moved over and ok. So I called asking about getting an important prescription refilled and was told that I couldn't because my insurance was canceled. I explained that I get this one covered by a state program and that it's supposed to be free. I felt like I was talking to a wall. I told her that I just wasn't feeling comfortable with the way things were going and asked to have everything sent back to the original pharmacy. She said that she couldn't do it and I needed to have them contact her. Called the original one immediately and explained the situation and was relieved that they would get everything back and that I could get my refill as soon as possible. I'm really disappointed that this didn't work out especially because of the glowing review and referral my caseworker gave.

I had a very disturbing experience at this CVS location. I attempted to use the self-checkout three…read moreseparate times to scan my items (I only had three items total), but the scanner was not working properly. The cashier was busy at the front with a long line, so I tried again as instructed. Instead of calmly assisting me, she called someone from the back named Steve, who came out and immediately stood directly over me while I scanned my items. He was an extremely large man -- at least 6'3" and around 300 pounds -- and his presence felt intimidating and unnecessary, especially given the situation. He implied that I had not scanned an item, yet when he rescanned it himself, it scanned just fine. No apology was offered. What made this situation even more upsetting is that I had been waiting patiently while the cashier took an extended amount of time assisting two other customers, yet I was singled out and treated as suspicious. As a Black woman, this felt like clear racial profiling and intimidation. I did nothing wrong. I was attempting to pay. Being treated like a criminal over a malfunctioning self-checkout was humiliating and unacceptable. I will not be returning to this location, and I strongly advise others -- especially Black customers -- to be cautious.

The pharmacist argued with me about filling my script said it was too early even though the date…read morewas not. Then he overheard me say after he supposedly hung up that he was an a**hole. He called me back 3 TIMES to say he overheard me and would now make me wait until the day of to fill my scripts, which he has done now repeatedly. He kept asking me "do you know who I am? I am the pharmacist! I don't have fill your scripts, I can make you wait for as long as I want!" Other pharmacists there fill the scripts and wonder why it is being held up. He is extremely rude and was so BEFORE I said what I said and I stand by what I said. He's terrible, petty and needs to go somewhere else, he makes the store look bad.

"Hi Aaron, I am sorry you felt the pharmacy was unwelcoming!"…read more - Of course I did. "We are more than happy to fill full profile transfers at our pharmacy at anytime everyday! At the encounter you stated you have medications filled at Shelby township and you only wanted one control substance prescription filled at the pharmacy, but wanted to keep everything else in Shelby township aside from the prescription you brought in." - This is absolutely incorrect. I handed you a prescription and said this is my first prescription in the neighborhood after moving there. I had no others to be filled as they were filled before I moved, weeks earlier. You did not ask me about transferring other prescriptions, at all. You asked me where I normally get prescriptions filled and I stated where. You told me I had to go back to "Shelby" to get this filled because you would be questioned, but did not explain why. We never spoke about me transferring other medications to you, or that this was an option to get my first relative prescription filled there. Your entire response is based around a conversation, half of which never took place. Had it taken place, had you not looked for more ways to not help me, than help me, I would have of course considered it. "We must abide by policy and be able to manage all medications and not just controls." I am all about policy. I have been following policy for 20 years on that medication which is why it is prescribed to me. That is not what we are talking about here. We are talking about how you came across in a negative way as a business who did not take the time to understand the needs of a consumer, looking to give you business. We have many choices as consumers of where to take our business. You have every right to stand by your policy, which I completely understand. What I do not agree with is how I felt you did not take time to understand my needs at all and offered me no continued way forward, like I was doing something wrong. Even though you said you did here, which I also do not agree with. I did nothing wrong here, but felt as if I did after encountering you. I'm sorry, that is not something anyone would appreciate, especially during a time when people should be helping each other more. We can agree to disagree, I certainly do.

Excellent speedy service in this tiny pharmacy, which always seems to have everything I need, ready…read morein just a few minutes, and filled correctly. Very friendly pharmacists, and the lowest prices possible. I highly recommend it.

called for weeks, never answers phone, can't use online service to fill meds, everything is…read moresubstandard, i just don't understand whose running this company

What a waste. Would stay far away...unless you want your prescription sent out by regular **snail…read moremail** 2 full weeks later. Will you still need it then? Communication is not their thing. Doctor's offices must be getting kickbacks for using this company.

I went to fill a prescription that I have been filling there for the last 15 weeks and Maria. The…read morepharmacist was very rude and stated that they weren't gonna fill it without a prior insurance authorization. I told her that I would bypass my insurance and pay cash like I have been doing for the last 15 weeks and she stated that it was a violation of CVS policy to allow me to pay cash and bypass insurance. I explained that it was my legal right to pay cash for my medication and not my insurance and she stated that CVS policy supersedes Federal law. I recorded the conversation. I have called CVS customer service and the executive pharmacist. Steven returned my call and said they were going to escalate it. I will be without medication starting tomorrow. I will no longer use this Pharmacy. I will find a mom and Pop local pharmacy and start using them for my medication. When a pharmacist tells you that policy supersedes law, there is a legal issue. According to the law, I can pay cash for my prescriptions.

They filled the wrong prescription i picked it up at the drive thru window and didn't realize…read moreuntil i got home that it was the wrong prescrition (one that had been cancelled by my doctor). When i finally got through on the phone to a real person, she was rude and kept repeating that i could not return it. She claimed shw was the manager - which I doubt. I'm out $209 which they won't refund

I used to come here. Switched to RiteAid a half mile away. But after 5-plus years there, the…read moreRiteAid went out of business and automatically transferred my scrips back to that Walgreens. And so I was back for over a year I think. The general issues didn't change. Understaffed up front. Not all that helpful in the back. This past week, I had trouble getting my continuous glucose monitor. Walgreens was frequently out of stock on an item that is replaced regularly like clockwork. Well 3 weeks ago, when my doctor had it refilled, Walgreen's only filled 15 days out of a 90 day script. When I sought a refill from Walgreen's, they said I first needed a prior authorization. This seemed odd, but it's the first month of the year. So I called my doctor. They said: I still had 5 refills left. Walgreens insisted I still needed a prior authorization. So I called my doctor yet again. And the doctor said they'd call the pharmacy. And the pharmacy was still adamant! Wouldn't fill my glucose sensor. The person on the phone was rude. The prior use of the automated system was difficult if you sought to speak to the pharmacist. Walgreens also said it didn't have my particular sensor in stock. They didn't. Then had to ask them if they'd check other Walgreens (several are fairly close). And they did upon being asked. But the Walgreens they sent me to had only the newer version of my sensor which would require a new script from the doctor. Well - that was enough. Enough was enough. I'd now Bern without my diabetes glucose sensor for a couple days! It's my life they're gambling with. Called CVS across the street. Told them to have all my scripts transferred to them from the Walgreen's across the street. Asked if they had the particular sensor, but that store didn't have it (they only had the newer version too), but said they'd get from another store and have it the next day (it was nearing closing on Saturday). On Sunday, they had my sensor and gave me all 90 days. While I can't know the future with CVS, which some folks complain about) it certainly looks far more promising. Because of Medicare Advantage insurance, I don't know how much business Walgreen's just lost on an annual basis. I have had a whole lot of scripts filled there and previously at RiteAid. Thousands of dollars in value to them? I'd guess so. Note: Rite Aid was often out of my sensor and sometimes out of other drugs I was due. That was quite annoying. I made it a habit to call in the script multiple days early so if it had to be ordered, I'd still get it on time. One huge difference though is that RiteAid was always, very courteous no matter who was there and they always tried hard to help when needed. They were unfortunately often understaffed. But I much preferred RiteAid. So I'm pleased to once again be rid of Walgreens. Hope CVS is good - but the bar is set quite low so I'm sure CVS will at least be an improvement. Should have immediately transferred to RiteAid scripts to CVS. Bye-bye. Thought you readers should know.

The retail store is a pharmacy/convenience store. Little help from staff but will if asked. This…read moreseems more due to corporate understaffing the store. The pharmacy is okay but nothing great, and prices seem high. They do have a drive thru. But the line is often a bit long. I gobhere but would switch as soon as i find anyplace i like better.

I do not recommend this Walgreens! The home delivery service is a joke. Do not rely on them to…read moredeliver your prescriptions. The employees always seem overwhelmed and are not particularly helpful.

It's a shame, because inside, this place is a typical Walgreens and has anything you need…read more However, their pharmacy is so irritating. Again and again we need to go here for prescriptions and it is an absolute train wreck every time, especially through the drive thru. Our most recent occurrence, which has happened a few times, was when we tried to pick up a prescription that Walgreens specifically texted my fiance to come pick up. I went to pick it up Friday and they said it wasn't ready yet. We then went to pick it up on Sunday and they still said it wasn't ready. We asked why it's still not ready and showed proof that we got the text earlier in the week that it was. Then, the pharmacist simply confirmed what we were picking up and then filled it on the spot. Why was that so difficult let alone why were you trying to send us away because it "wasn't ready". Figure it out Walgreens, your pharmacy is a mess.

This has been the best pharmacy I have ever been to they are very helpful kind and compassionate…read morenever have to wait a long time to get your medicine and they have a lot of nick nacks in there as well great job

In 31 years I had never had better services than with this Pharmacy. The staff is just about the…read morebestest in the area. Attention to customer service like theirs is what makes a business GREAT! Thank you for taking such great care of me! You ROCK!