"Hi Aaron, I am sorry you felt the pharmacy was unwelcoming!"…read more - Of course I did. "We are more than happy to fill full profile transfers at our pharmacy at anytime everyday! At the encounter you stated you have medications filled at Shelby township and you only wanted one control substance prescription filled at the pharmacy, but wanted to keep everything else in Shelby township aside from the prescription you brought in." - This is absolutely incorrect. I handed you a prescription and said this is my first prescription in the neighborhood after moving there. I had no others to be filled as they were filled before I moved, weeks earlier. You did not ask me about transferring other prescriptions, at all. You asked me where I normally get prescriptions filled and I stated where. You told me I had to go back to "Shelby" to get this filled because you would be questioned, but did not explain why. We never spoke about me transferring other medications to you, or that this was an option to get my first relative prescription filled there. Your entire response is based around a conversation, half of which never took place. Had it taken place, had you not looked for more ways to not help me, than help me, I would have of course considered it. "We must abide by policy and be able to manage all medications and not just controls." I am all about policy. I have been following policy for 20 years on that medication which is why it is prescribed to me. That is not what we are talking about here. We are talking about how you came across in a negative way as a business who did not take the time to understand the needs of a consumer, looking to give you business. We have many choices as consumers of where to take our business. You have every right to stand by your policy, which I completely understand. What I do not agree with is how I felt you did not take time to understand my needs at all and offered me no continued way forward, like I was doing something wrong. Even though you said you did here, which I also do not agree with. I did nothing wrong here, but felt as if I did after encountering you. I'm sorry, that is not something anyone would appreciate, especially during a time when people should be helping each other more. We can agree to disagree, I certainly do.

Excellent speedy service in this tiny pharmacy, which always seems to have everything I need, ready…read morein just a few minutes, and filled correctly. Very friendly pharmacists, and the lowest prices possible. I highly recommend it.

Support your local independent pharmacy, Ferndale Family Pharmacy. They provide their patients…read morewith excellent, personable customer service that you would never find at the big box pharmacies like CVS across the street. You can tell that they really care about their patients because they take the time to get to know them. Hani, Amin and the whole staff are all very knowledgeable and friendly. They will provide you with an informative consultation on your prescription and the current meds that you are taking and advise you if there are any drug interactions that are of concern. They also offer delivery and are fast to get your scripts filled. The store is clean and eye appealing and in an easily accessible location either to get to on foot or by car. Ferndale is very much a city where its residents like to support local businesses. Bring your scripts to this local independent pharmacy and you will see the difference that it makes.

This pharmacy goes out of the way to ensure their customers have there prescriptions ready and on…read moretime. No games, no high prices, just quality service! I recommend them to anyone looking for a pharmacy.

Convenient and on the way to Berkley and at the corner of Coolidge and 11 Mile…read more I stopped by here to grab some CVS brand probiotics. It's the only one that has the most billions of gut bacteria's. This haas the usual, just a busy corner to be located on is all.

This is known in Berkley and Oak Park as the worst CVS around. My doctor said he doesn't even want…read moreto send prescriptions there anymore.

The pharmacy staff is very friendly and reliable. Recent store remodel was well done and I'll…read morecontinue to use this pharmacy as long as i live in the area. Not sure why all the harsh reviews about the staff...they are a wonderful group of people who are very good at their job and treating people as they would like to be. It's been my experience that they will always help you in any way they can.

I have never in my life had to work so hard to get a simple prescription filled. I had to tell the…read morepharmacist the same thing five times, and still did not seem to get what I was saying. Inefficient, uncommunicative, and slow.

I've been coming to ZMC for over 5 years now - and I have to lead with the staff is incredible -…read morethey're always so pleasant & bend over backwards to help with prescriptions or any questions I might have. They were also a LIFELINE during the first waves of the COVID-19 pandemic & stocked up on quality cleaning products as well as keeping the flow of the shopping area safe. I was able to keep myself feeling safe getting supplies from them instead of the big box stores. On top of that, they carry a ton of cool stuff like Voluspa candles, crystals, jewelry, and grooming products. Also a rewards program as you make purchases - coupons! YUM! I can't recommend ZMC enough!

I don't get my prescriptions filled at this pharmacy.. but I've heard really good things about them…read moreI had a question about something I was taking and they were very helpful and gave me the info I would recommend this pharmacy

Customer service is generally pretty good. Selection and neatness is good. Generally, however, I…read morethink CVS is overpriced, and their customer 'rewards' are subpar. My biggest issues are always with the pharmacy. It seems that their training for that department is more than a bit lacking. I'll get told 5 different things about what they can and cannot do with my prescription- it's like all of them have been taught something different. My script is almost never ready on time and, because of the lack of continuity with training, there's usually some sort of "issue" every time I pick it up. Also, they have all these weird rules about pet prescriptions that seem to change every time I go in. My dog has severe epilepsy, so his meds are what keep him alive, but because of the issues listed above, I'm frequently running the risk of missing a dose. They won't even let me manage his script and refills myself. They've never been able to explain why you can't add a pet to your script manager, but it would sure make things easier. The only reason they got 3 stars instead of 2 is because, after dealing with these issues for over a year, I finally contacted the corporate office, which seems to have reduced the frequency of issues somewhat.

I was reminded today why I no longer use large pharmacies to fill my prescription. My doctor sent a…read moreprescription to this location. I was told they had no prescription yet and to come back in a hour. After waiting 4 hours I called my doctor and asked them to send it to our small local pharmacy that I've been using for years. Guess what, the small pharmacy called me with in 5 minutes of receiving the prescription to let me know it will be ready in 15 minutes and a reminder that they close early today due to the holiday. This is what customer service is about. Not giving sick people the run around about their prescriptions. Do better!!!!

Always reliable care. I started coming in after a family recommendation. Prices were better and…read moreattention was fantastic. Best in town by far.

From the owner: MedSource Pharmacy specializes in Fast, Friendly, Hometown Service. Our mission is to provide…read moreExceptional Service, Expert Advice and Compassionate Care. We strive to be a force for good in the healthcare community and advocate for our patients needs and well-being. We invite you to learn more about the resources that put you in charge of your healthcare!

great service staff was courageous and handled my order on time in a timely matter yes I would tell…read moreother to use this location

Stop doubling the price of OTC in-house products every month. When you know that a customer has a…read morelimit of $50 why do you push everything up so that it is double what it was the month previous. That's not right and it's certainly doesn't work for me any longer. I'm going to be driving 30 minutes to get to Walgreens in another County because this is not working. CVS knows it

They had some flamin hot cheese puffs, 2 bags only though…read more Stopped and grabbed some Vicks patches for sleep, long lasting too. One lone person ringing me up at the counter.

The retail store is a pharmacy/convenience store. Little help from staff but will if asked. This…read moreseems more due to corporate understaffing the store. The pharmacy is okay but nothing great, and prices seem high. They do have a drive thru. But the line is often a bit long. I gobhere but would switch as soon as i find anyplace i like better.

This pharmacy is clean, easy to access (right inside Berkley Urgent Care) and has fast service!! I…read morewalked in and was greeted promptly by the urgent care and proceeded to walk up to the adjacent Pharmacy- Sam was behind the desk and was so nice. He helped me immediately and with a smile on his face! My script was ready and the price was right. This was my first time to this pharmacy, and I was surprised at how easy it was to transfer scripts over to there from CVS! My info transferred right with it and there was no delay at all for picking up my scripts or anything. Kas, the Pharmacist there, came highly recommended to me and once I heard they were a local family business- I knew I wanted to support small businesses as well. They also provide free delivery service to seniors and other qualifying patients!! Bonus!! Highly recommended and I will be back!!

Best customer service I have ever received at a pharmacy. Knowledgeable, friendly staff & rx was…read morefilled quickly. This is my go to from now on.