The pharmacy staff is very friendly and reliable. Recent store remodel was well done and I'll continue to use this pharmacy as long as i live in the area. Not sure why all the harsh reviews about the staff...they are a wonderful group of people who are very good at their job and treating people as they would like to be. It's been my experience that they will always help you in any way they can. read more

I am disturbed that the 5 people in the pharmacy are Muslim. I am not racist but Muslim is not a race. The men are dressed in black t-shirts & black shorts. The woman pharmacist was wearing black clothing & another woman pharmacy tech was wearing a hijab & a face mask. NOT ONE,of them smiled once while I was there. I watched all 5 people behind the pharmacy counter completely ignore people waiting in line & when they got to the counter, the man did man did not smile or greet the customer with respect. He simply asked for name & birth date with absolutely no emotion as if he was a robot. I was in retail for 35 years & EVERY customer was treated as if our job depended on their satisfaction. I am going to leave CVS because not only are they hiring people who don't fit in to the demographics of their client base but, hiring & promoting rude Muslims is a death sentence. Tell them to smile and act like the customer is the reason they have a job & not because you felt compelled to fulfill your DEI agenda. Let them act as if the Christians that they are serving are the reason they have a job. I was,there for 30 minutes & not one person smiled or said "Thank You". I would love to hear your defence for the disgusting attitude your pharmacy staff has at your Royal Oak pharmacy on 4th Street & Phillips Place.​ read more

Filthy parking lot full of garbage. The pharmacy closes early on Saturday and Sunday plus completely closes for lunch break entire staff goes to lunch at the same time. Makes it difficult for seniors to fill their prescriptions. 14 people waiting in line today at a closed window while we could see 3 staff working behind the counter but not servicing anyone. I'm looking for an alternative pharmacy.. maybe the independent pharmacy across the street would treat their customers better... read more

This used to be my go to since it's only a block away from my house. I used to come here at least 2 to 3 times a week. I have my Cvs membership card and it would give me coupons periodically. As well as some dollars off my next purchases too. I would come back to try to use them up whenever they expired, though not really needing anything in particular, just that feeling I should use the coupon. However, after some time shopping here for years and not really thinking about the cost of what I was buying. I realized many of the products that they sell here are at a higher price than what I would get at Meijer and other bigger stores. It always seemed like I was getting a deal with a Coupon, but in reality the retail price here was already up charged from big store prices from the start, so that one could use a coupon to get it back to the original price it would be at any other big stores. I would normally have bought all my hair products, makeup, body and face stuff, vitamins and other miscellaneous items as well as cards here. For a while now they no longer sell any other greeting cards, but Hallmark. So all of their greeting cards are on the higher end and pricier here now. I mostly come here now to pick up prescriptions and periodic items here and there, when I'm in a pinch and need something quick and easy and fast. Realizing that I will be paying more here and then going to another bigger store. It's all after all about convenience and not fair pricing at CVS. read more

Closes early every time, bad staff. Please don't go here they don't deserve your money

Just stopped in for a couple of tall cans of beer. To go with the food I got at the Royal Oak food truck rally. The cashier was friendly. I was in and out so fast. read more

CVS Pharmacy - the front of the store - Drugstores Near Me - Royal Oak, Michigan

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Service at there pharmacy has never been better. Friendly and competent service. Thank you!

The staff at this CVS are always sweet, helpful, and friendly. The pharmacists in particular are always pleasant. The location is on the smaller side, but it always has what I need and is in a very convenient location. From snacks, to wine, to beauty products, this is my go to stop to grab something quick. The lime to get to the pharmacist gets pretty long on weekdays after typical working hours, so I suggest popping in for prescriptions after rush hour. read more

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This is one of the worst pharmacy/convenience stores I have ever experienced! Their staff is extremely unprofessional, rude, racist, and trashy. Their prices are totally outrageous, and I was sexually harassed by one of the male clerks. I will never shop at any CVS again! Walgreens #1, Riteaid #2. read more

I am giving this pharmacy 5 stars today because the pharmacist went out of his way to halo me after my doctor's office called the wrong pharmacy in the wrong location. instrad if making me call that pharmacy and my doctor, he took care of it and straightened everything out. thank you! rp Royal Oak read more

Karen the cash register was really angry today. I asked what the date was and she got very ishy attitude. Horrible ill boycot and purchase my needs at Walgreen. read more

Watch out if you are looking for an honest relationship with your pharmacist!!! After being promised for 2 months that their CVS (2 of the managers, one named Osha (not sure of spelling) and Reema that my medications were easily filled by them. No warning as to their lies or incompetence ended up with them telling me on a Friday when no other pharmacy would be available causing me to be without medication for another at 5-10 days which I will be in the hospital for as I am a terminal cancer patient and that medication is absolutely essential for my survival. Don't trust these people with anything important, ever. read more

Place needs an update in a renovation also I could use the pharmacy Tuesday so they close read more

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If I could give zero stars I would. The absolute worst pharmacists work here and are extremely rude and unhelpful. I will never return to this location read more

Too bad for the low reviews...I guess it's because there are almost always lines at pharmacy and checkout. BUT I would like to say that they have the BEST staff around. Patient with the elderly when they are looking for companionship while shopping. Patient with special needs adults that will shop and need assistance. Patient with those of us who just have random questions. They should have more staff, but the people they do have are incredible. The only place I go for my prescriptions and convenience purchases. read more

I am so grateful for the entire pharmacy & CVS team @ this location. They've gone above and beyond in helping me with various issues. The pharmacist is incredible! She helped me with a medical override to fill my prescriptions as I'm a CA state resident. Her & my insurance company were able to fill my medications with much caring effort to ensure that during these times I didn't go without my necessary medications. Thank you so much!!! God bless all of you! :) read more

The worst CVS of all time. They need to tear this location down and start over. It is really dark and feels like you're in someone's basement, they never have stock in certain items and it's really small. I will say the pharmacy itself is pretty buttoned up. They are quick to fill your prescriptions and always polite and helpful. read more

This pharmacy is terrible. Waited an hour for prescription then they made me wait in line to get it behind someone who had just walked up. Frustrating experience. I will not be back to this pharmacy location. read more

This pharmacy needs to pull itself together. We waited an hour for a common prescription. Was like watching a circus back there.

Went to pick up a few things and return a few bottles at the bottle machine. Bottle machine was out of order and the manager said if the bottle machine isn't working he can't take any returnables. Lol! Could just take the returnables instead of making an elaborate b/s story about not being able to take returnables. read more

The coupon machine hasn't worked in months. You get the coupons after you've shopped.

Horrible pharmacy. I have used them several times and have a very inept staff. I even spoke with the store manager because they are understaffed and just lack of concern for their customers. The store is within walking distance of home but I would never go back. If there were a no star rating that's what I would give them. read more

Always clean, well stocked, . Ive never left the store without buying a ton of items!

Worst. CVS Pharmacy. Ever. First, my doctor sent a prescription to them twice. They claim didn't get it either time - I watched my doctor do it because I needed to select the correct CVS in the system. I asked what they recommend my doctor do - Should she call? Paper Prescription? What would get to them sooner? He said he would ask the pharmacist what's easiest... They put me on hold for 8 minutes. I called back, the guy rudely said "CVS, you need to hold." Oh okay thanks. So another 6 minutes went by... I called again, the pharmacist answered and said "Please hold," I said that no, I can't hold, i've been hold for well over 10 minutes already, and he said there are people here you need to hold, and put me on hold again for another 7 minutes. Never will I go here or call here again. I can see by the reviews that they very obviously have done nothing to fix the issues at this location so corporate isn't concerned.... The Ren Cen location is awesome, by the way - and they have to deal with almost everyone working there getting prescriptions! read more

the front of the store staff are great and know me by name. They are always helpful and will sometimes cut me deals if they are out of stock of an item I am looking for. They will always get my business. They pharmacy is another story. They can use some work. some of the workers are grumpy and they take forever to do anything there. I usually get my scrips filled at zmc pharmacy down the road, they can fill a script in 5 minutes and they dont give me the third degree about anything. Last time I was at the cvs pharmacy the tech refused to sell me intramuscular syringes which I use for testosterone even though I had a script with them. He informed me that they dont sell needles to people anymore. He was looking at me like I was a junkie. Like I was going to use the giant harpoon of an intramuscular needle to shoot up smack in the bathroom. I had to get the pharmacist over to look me up and verify that I indeed have a prescription there that requires syringes. Too much hassle. Take your pharmacy business elsewhere. read more