"Hi Aaron, I am sorry you felt the pharmacy was unwelcoming!"…read more - Of course I did. "We are more than happy to fill full profile transfers at our pharmacy at anytime everyday! At the encounter you stated you have medications filled at Shelby township and you only wanted one control substance prescription filled at the pharmacy, but wanted to keep everything else in Shelby township aside from the prescription you brought in." - This is absolutely incorrect. I handed you a prescription and said this is my first prescription in the neighborhood after moving there. I had no others to be filled as they were filled before I moved, weeks earlier. You did not ask me about transferring other prescriptions, at all. You asked me where I normally get prescriptions filled and I stated where. You told me I had to go back to "Shelby" to get this filled because you would be questioned, but did not explain why. We never spoke about me transferring other medications to you, or that this was an option to get my first relative prescription filled there. Your entire response is based around a conversation, half of which never took place. Had it taken place, had you not looked for more ways to not help me, than help me, I would have of course considered it. "We must abide by policy and be able to manage all medications and not just controls." I am all about policy. I have been following policy for 20 years on that medication which is why it is prescribed to me. That is not what we are talking about here. We are talking about how you came across in a negative way as a business who did not take the time to understand the needs of a consumer, looking to give you business. We have many choices as consumers of where to take our business. You have every right to stand by your policy, which I completely understand. What I do not agree with is how I felt you did not take time to understand my needs at all and offered me no continued way forward, like I was doing something wrong. Even though you said you did here, which I also do not agree with. I did nothing wrong here, but felt as if I did after encountering you. I'm sorry, that is not something anyone would appreciate, especially during a time when people should be helping each other more. We can agree to disagree, I certainly do.

Excellent speedy service in this tiny pharmacy, which always seems to have everything I need, ready…read morein just a few minutes, and filled correctly. Very friendly pharmacists, and the lowest prices possible. I highly recommend it.

This pharmacy goes out of the way to ensure their customers have there prescriptions ready and on…read moretime. No games, no high prices, just quality service! I recommend them to anyone looking for a pharmacy.

Knowledgable pharmacists and always friendly. I'm getting my parents also switched over the other…read moreplace, lol. It's nice to have a smaller place to support.

Don't let the smiles fool you, rude and unprofessional these women are. When the owner is away…read morethey run the business their way, unprofessional

Shout out to Lincoln Rx and Marwan Isa. I had some insurance issues and they were so helpful and…read morepatient with them. Called the insurance more than once to help move it along, and we're just genuinely kind. They also handle my mom's prescription and deliver (free) right to her door. This save's me time and saves her the worry. Skip the chains and switch to Lincoln Rx for great service!

I had a very disturbing experience at this CVS location. I attempted to use the self-checkout three…read moreseparate times to scan my items (I only had three items total), but the scanner was not working properly. The cashier was busy at the front with a long line, so I tried again as instructed. Instead of calmly assisting me, she called someone from the back named Steve, who came out and immediately stood directly over me while I scanned my items. He was an extremely large man -- at least 6'3" and around 300 pounds -- and his presence felt intimidating and unnecessary, especially given the situation. He implied that I had not scanned an item, yet when he rescanned it himself, it scanned just fine. No apology was offered. What made this situation even more upsetting is that I had been waiting patiently while the cashier took an extended amount of time assisting two other customers, yet I was singled out and treated as suspicious. As a Black woman, this felt like clear racial profiling and intimidation. I did nothing wrong. I was attempting to pay. Being treated like a criminal over a malfunctioning self-checkout was humiliating and unacceptable. I will not be returning to this location, and I strongly advise others -- especially Black customers -- to be cautious.

The pharmacist argued with me about filling my script said it was too early even though the date…read morewas not. Then he overheard me say after he supposedly hung up that he was an a**hole. He called me back 3 TIMES to say he overheard me and would now make me wait until the day of to fill my scripts, which he has done now repeatedly. He kept asking me "do you know who I am? I am the pharmacist! I don't have fill your scripts, I can make you wait for as long as I want!" Other pharmacists there fill the scripts and wonder why it is being held up. He is extremely rude and was so BEFORE I said what I said and I stand by what I said. He's terrible, petty and needs to go somewhere else, he makes the store look bad.

Closes early every time, bad staff. Please don't go here they don't deserve your moneyread more

This used to be my go to since it's only a block away from my house. I used to come here at least 2…read moreto 3 times a week. I have my Cvs membership card and it would give me coupons periodically. As well as some dollars off my next purchases too. I would come back to try to use them up whenever they expired, though not really needing anything in particular, just that feeling I should use the coupon. However, after some time shopping here for years and not really thinking about the cost of what I was buying. I realized many of the products that they sell here are at a higher price than what I would get at Meijer and other bigger stores. It always seemed like I was getting a deal with a Coupon, but in reality the retail price here was already up charged from big store prices from the start, so that one could use a coupon to get it back to the original price it would be at any other big stores. I would normally have bought all my hair products, makeup, body and face stuff, vitamins and other miscellaneous items as well as cards here. For a while now they no longer sell any other greeting cards, but Hallmark. So all of their greeting cards are on the higher end and pricier here now. I mostly come here now to pick up prescriptions and periodic items here and there, when I'm in a pinch and need something quick and easy and fast. Realizing that I will be paying more here and then going to another bigger store. It's all after all about convenience and not fair pricing at CVS.

I don't get my prescriptions filled at this pharmacy.. but I've heard really good things about them…read moreI had a question about something I was taking and they were very helpful and gave me the info I would recommend this pharmacy

ZMC Pharmacy is every girls friend. It is a Target and pharmacy in one. Great customer service and…read moreselection of cards, gifts, candles...pretty much anything you can get yourself into while your prescription is waiting to be filled. Although, a bit pricy for the gifts and prescriptions, if you do not have insurance, I would still recommend going into the pharmacy if you are looking for a card or present.

I was reminded today why I no longer use large pharmacies to fill my prescription. My doctor sent a…read moreprescription to this location. I was told they had no prescription yet and to come back in a hour. After waiting 4 hours I called my doctor and asked them to send it to our small local pharmacy that I've been using for years. Guess what, the small pharmacy called me with in 5 minutes of receiving the prescription to let me know it will be ready in 15 minutes and a reminder that they close early today due to the holiday. This is what customer service is about. Not giving sick people the run around about their prescriptions. Do better!!!!

I made a covid appointment and when I arrived they said there were no vaccines available. They said…read moreto try the other CVS in town and when I went there they wouldn't serve me because they said I had no appointment. I then tried to book on my phone and the cvs app wouldn't let me make an appointment for the same day. Awful waste of time.

Stop doubling the price of OTC in-house products every month. When you know that a customer has a…read morelimit of $50 why do you push everything up so that it is double what it was the month previous. That's not right and it's certainly doesn't work for me any longer. I'm going to be driving 30 minutes to get to Walgreens in another County because this is not working. CVS knows it

There is only one person in the entire store and whoever you can find is disrespectful as can be…read more You cannot run a store efficiently with only one human being they need to do better. At least if you're going to only have one person then don't lock shit up and have the person waiting and waiting and waiting

I used to come here. Switched to RiteAid a half mile away. But after 5-plus years there, the…read moreRiteAid went out of business and automatically transferred my scrips back to that Walgreens. And so I was back for over a year I think. The general issues didn't change. Understaffed up front. Not all that helpful in the back. This past week, I had trouble getting my continuous glucose monitor. Walgreens was frequently out of stock on an item that is replaced regularly like clockwork. Well 3 weeks ago, when my doctor had it refilled, Walgreen's only filled 15 days out of a 90 day script. When I sought a refill from Walgreen's, they said I first needed a prior authorization. This seemed odd, but it's the first month of the year. So I called my doctor. They said: I still had 5 refills left. Walgreens insisted I still needed a prior authorization. So I called my doctor yet again. And the doctor said they'd call the pharmacy. And the pharmacy was still adamant! Wouldn't fill my glucose sensor. The person on the phone was rude. The prior use of the automated system was difficult if you sought to speak to the pharmacist. Walgreens also said it didn't have my particular sensor in stock. They didn't. Then had to ask them if they'd check other Walgreens (several are fairly close). And they did upon being asked. But the Walgreens they sent me to had only the newer version of my sensor which would require a new script from the doctor. Well - that was enough. Enough was enough. I'd now Bern without my diabetes glucose sensor for a couple days! It's my life they're gambling with. Called CVS across the street. Told them to have all my scripts transferred to them from the Walgreen's across the street. Asked if they had the particular sensor, but that store didn't have it (they only had the newer version too), but said they'd get from another store and have it the next day (it was nearing closing on Saturday). On Sunday, they had my sensor and gave me all 90 days. While I can't know the future with CVS, which some folks complain about) it certainly looks far more promising. Because of Medicare Advantage insurance, I don't know how much business Walgreen's just lost on an annual basis. I have had a whole lot of scripts filled there and previously at RiteAid. Thousands of dollars in value to them? I'd guess so. Note: Rite Aid was often out of my sensor and sometimes out of other drugs I was due. That was quite annoying. I made it a habit to call in the script multiple days early so if it had to be ordered, I'd still get it on time. One huge difference though is that RiteAid was always, very courteous no matter who was there and they always tried hard to help when needed. They were unfortunately often understaffed. But I much preferred RiteAid. So I'm pleased to once again be rid of Walgreens. Hope CVS is good - but the bar is set quite low so I'm sure CVS will at least be an improvement. Should have immediately transferred to RiteAid scripts to CVS. Bye-bye. Thought you readers should know.

The retail store is a pharmacy/convenience store. Little help from staff but will if asked. This…read moreseems more due to corporate understaffing the store. The pharmacy is okay but nothing great, and prices seem high. They do have a drive thru. But the line is often a bit long. I gobhere but would switch as soon as i find anyplace i like better.

This pharmacy is clean, easy to access (right inside Berkley Urgent Care) and has fast service!! I…read morewalked in and was greeted promptly by the urgent care and proceeded to walk up to the adjacent Pharmacy- Sam was behind the desk and was so nice. He helped me immediately and with a smile on his face! My script was ready and the price was right. This was my first time to this pharmacy, and I was surprised at how easy it was to transfer scripts over to there from CVS! My info transferred right with it and there was no delay at all for picking up my scripts or anything. Kas, the Pharmacist there, came highly recommended to me and once I heard they were a local family business- I knew I wanted to support small businesses as well. They also provide free delivery service to seniors and other qualifying patients!! Bonus!! Highly recommended and I will be back!!

Best customer service I have ever received at a pharmacy. Knowledgeable, friendly staff & rx was…read morefilled quickly. This is my go to from now on.