Thank you Jen in the photo department for copying 2 black and white 8 x 10 photos for me. Your…read moreexpertise and helpful knowledge got me in and out fast with awesome memorable reprints.. you are great at your job.. hope to see you again when I get more copies. This location is always clean, organized, and many employees working hard when they can. My #1 Walgreens.

Tried to pick up a refill script. Wouldn't fill nor even listen to me. And that was two people. One…read moretells me I should wait and the other tells me I have to wait for 5 days! The refill goes by the day rung up and not the day it was to be refilled. This is the second time they have pulled this however they have always let me pick up either the date on the bottle. Now I'll be out of medication for days. Rude, nasty and an attitude. I'll be switching.

Do not use this pharmacy location if you want good communication/customer service. The turnaround…read moretime to have them do anything properly when communicating with your health insurance is the worst. Rite Aid never gave me a problem and I had no choice but to go somewhere after they closed. Transferring to another pharmacy company already because of how poorly this CVS represents themselves.

You could easily age 2 years waiting to checkout and pay at this CVS. It's beyond annoying. Last…read moretime I came I almost bought a bottle of booze just to drink it in my truck to take the edge off. And I'm a yoga teacher. I shouldn't be that short tempered. But this CVS will do that to you. I only come here for prescriptions or if me or my family is in need of an "over the counter" medication. The receipts are as long as I am tall- WTH is up with that!?! What a waste of paper. Here's a suggestion CVS- attach those coupons to our reward card and save a few million trees, and your company some $. They sell booze and beer and wine and lottery. I've came here in the past for adult beverages but because of the ridiculous check out times, o now go across the street to Rite Aid. Again, I come here because of prescription are sent here, if I or my kids ever need one. Otherwise, I'd advise to avoid this location like a plague- or these days like a pandemic.

This is the absolute WORST pharmacy in the area. There is a problem every.single.time on simple…read morethings like refills. Forget trying to reach someone in person unless you actually physically show up. Oh and if you think your prescription will be ready because you got an alert that it was...you are probably wrong. It's never there when you go to pick it up- They always seem to be out of everything. So very frustrating!!!

Negative 5?stars…read more Worst pharmacy and customer service They don't care if you are suffering They do not rush anything The do not care

This may be the single slowest pharmacy I have ever been to. Both the drive through and the Inside…read moretake way way way to long. its painful

Raven and the pharmacy staff have been outstanding to me and my wife. Beyond their professionalism…read morethey always remember our names and have us pulled up in their system as they see us coming. I gotta give a special shoutout to the GM. My wife sent me in with a laundry list of women's products to buy (and a few product pics). He noticed I was dazed and confused and approached me to see if I needed help. I guess it was pretty obvious cause he laterally took the list and my phone and told me to grab a basket and meet him in aisle whatever. He even had me text my wife for clarification a few times. There's not a lot, or enough, above and beyond these days but he provided me a shopping experience I will never forget.

Horrible service!! They take forever and they're full of attitude. I had to wait 15 minutes because…read morethey would just sit there and talk to each other

This is the worst pharmacy I have ever been to. It's so bad and unhelpful I can't understand why…read morethey have a 30 minute wait line. They never have anything in stock. Like today I went for my Adderall which because of insurance reasons and having to get a new doctor I havent had in over a month. Sure enough I wait in line get to the person tell them my name and oh I will have to order it be a day or two. I really can't believe this S%&t hole place is still in business I will never go there again

Today Wednesday April 8th, I have decided to update my past review in order to assist and help a…read morelocal business in my area due to COVID-19. *Currently inside this location is "6 feet distance" at the front and back check out areas. Also health is protected with plastic shields at counters when paying for prescriptions or food. This CVS store has been my GO-TO and pharmacy location for many years. I can stop, check-in and shop here daily or a few times weekly but mostly every Sunday :-) Either way my total proof is 96 check-ins as of today! Debbie the floor manager when I see her, is busy working hard stocking shelves or changing price tags for an upcoming sale. She will stop and say Hello to greet me or other customers walking by. This store is always clean and organized on a regular basis level for weekly and holiday sales. Mike is the new pharmacist in charge and has a great staff assisting him with orders by phone, automatic refill or walk ins. If you need a medical question answered? Anyone here is highly qualified. I have always been happy and satisfied with their automatic refill system & the newest "cell phone App". The whole team here shows polite customer service with my walk in visits or my phone calls. I am in the CVS rewards program which shows I can save money and also receive many weekly or monthly bonus points for high percentage coupons. (Many photos are attached I'm sure) The new program offered is their monthly "Care Pass" in which I receive $10.00 to use for store purchases. It's wonderful to know when I walk in this store and visit the pharmacy in the back area to see #1 employees Mike, Laura, Dan working. At times one or two college students who are interns will be training with the pharmacist as well. "Cara, Amy, Elizabeth" work the front counter registers when walking in the store. No matter what hour of the day, employees here are courteous to look up from their jobs with a happy smile and say Hello. Of course they know ME as a cheerful and faithful shopping customer. They always show me a pleasant and positive attitude while performing their busy pharmaceutical or check out jobs. I hope my updated and new review today shows that I am proud to support my favorite and local CVS in many ways !!

Of the three main pharmacy chains in the area, I prefer CVS. This location is great, they have a…read moregood staff. The store is clean and the selection is very good. Prices are lower than at many corner stores.

This is one of the worst pharmacies I have ever had to use. I was transferred here by my doctor…read moreafter my local Rite Aid closed. I had nothing but issues until I went to a small local pharmacy. This Walgreens was constantly out of very normal medications that no other pharmacy has ever had an issue getting in stock. They would also never tell me if something was out of stock so I could go days or weeks without being notified. Their text system never worked properly either. It would sometimes alert me that a prescription was filled. However this was normally incorrect. I would finally get notified that a prescription was ready and I would drive over half an hour and they would tell me it would still be another 45 minutes and to pull around and just sit and wait. Leaving this Walgreens was the best decision. I am so much less stressed about my meds now that I go to a local pharmacy. The local pharmacy also answers the phone when you call instead of sitting through 15 minutes of robot phone menus.

Two Walgreens here. I stopped using the one on Livernois and transferred to 1490 N Rochester Rd…read more Rochester. They have GREAT difficulty filling a complete prescription for me in a timely manner. I hate to get down to my last pill and be told "we will get a delivery tomorrow after 3pm." GREAT. Another trip back then the container may be half filled "due to the manufacturer?!?" I have transferred many of my prescriptions to a mail order pharmacy in Southfield. This works great!

The manager here is incredibly rude. I came in with boxes boxes to ship for FedEx, which is a…read moreservice they offer, and she was extremely irritated with me. She refused to take 2/4 of my boxes saying fedex wouldn't accept them, which made zero sense since 2 were accepted and they were all in similar boxes. I will never go back to this location and would caution others against it.

Prescription was called in on a Wednesday morning . It was out of stock and they ordered it and…read moresaid it would be in the next day. Called the next day it was not in. Called on Friday it still was not in. The prescription was for an infection in my eye. Very painful. I will never have a prescription done there again. They do not care! Lorey Pacholke

I'm here once a week, I'd not more. The pharmacy staff is very helpful! Always respond fast and…read morehave gone out of their way in some cases to get meds covered by insurance

This refers to the pharmacy portion…read more Absolute trash service in the drive thru every single time. Workers regularly take 20+ minutes to get to you even after you're at the window. I wish I was kidding, but I've timed it multiple times. Sometimes the lines are so long I leave and have to return at a different time because they take so long. Probably will change my prescriptions to a different CVS or another pharmacy altogether.

The staff here is great! The pharmacy is always quick to help and find ways to save money on…read morescripts!

I drove cross town for a minute clinic appointment for a covid test, it had to be scheduled online…read moreonly. I needed a quick test for an outpatient procedure. I had a 6:20pm appointment tonight. Arrived at 6:10pm. Drove over 35 minutes to get to this location since we could get in for a late appointment. Received and email and text updates to come inside and sign in at the kiosk. My husband spoke to the woman at the minute clinic. She informed us that the covid test is only done at the pharmacy and they were done for the day. I said we scheduled it online at CVS, specifically for Covid, she was nice and apologetic and suggested other urgent cares nearby. All were closed for the evening. I appreciate that the staff helped me but CVS needs to update their online Covid scheduling if they can't fulfill their appointment on their end. How irksome to have to drive cross town and through traffic when the online Covid appointment is a ruse. Poorly done!