The worst pharmacy in North America. The staff are lazy and incompetent.
On multiple occasions, my doctor has called in a prescription and, hours later, I call the pharmacy and the staff lied to my face, saying that the prescription was never called in. I called my doctor again. He told me that he had called it in personally, and gave me the name of the man he talked to. I called again, and asked for that man, asking him for the prescription. He told me, again, that the prescription was never called in. Out of sheer laziness, they lied to me about vital medical supplies that I needed for my sick mother. This happened twice in the span of a week as my mother was recovering from a major surgery and complications from that surgery. I had to call my doctor on CHRISTMAS EVE to make sure that he did what he said he would do, because of their laziness.
Another time, they filled a prescription for me, but as I was picking it up and they had it in their hands, they told me that if I waited three days, my insurance would cover the full cost of the pills. These pills weren't vital, so I waited.
Three days later, I went to the pharmacy, then they told me that they had never heard of that prescription. When I complained, they suddenly remembered, then gave me some cock-and-bull story about having to call ahead(which they never mentioned before) and wait an hour. I complained further, then all of a sudden, the pills magically appeared and they gave them to me.
They don't treat you like a costumer. You're some sort of fatty appendage to them. If Basil Fawlty ran a pharmacy, it would be the 24 & Van Dyke CVS.
In fact, that's what it felt like. It felt like I had wandered onto the set of a pharmacy-themed sitcom, revolving around a staff so lazy they don't even care about making money if it cuts into their sitting-around time.
This pharmacy made me so angry, I am writing this review on Christmas Day rather than spending it with my family.
I am now taking my business to a nearby CVS, where I encounter no problems.
I would give this zero stars if I could. read more