Negative 5?stars…read more Worst pharmacy and customer service They don't care if you are suffering They do not rush anything The do not care

Absolutely unacceptable experience at the Walgreens Pharmacy in Shelby Township (26 Mile & Van…read moreDyke). On June 27, my doctor sent in a prescription for 270 capsules. On June 29, I received an online notification that only 15 capsules were ready. I called the pharmacy at 5:18 PM and was told the online portal was incorrect -- that the full 270 capsules were ready for pickup. When I went to the pharmacy on July 3, I waited 10 minutes in line, only to have the pharmacy tech unable to find the prescription. She brought in the pharmacist, Mary, who said it was ready and asked me to take a seat while she retrieved it. After waiting another 18 minutes, it became obvious that the prescription was not ready at all. I approached the counter to express my frustration, and instead of listening, Mary repeatedly talked over me and wouldn't let me speak. When I finally managed to get a word in, she told me she "wasn't going to listen" and walked away down an aisle -- clearly avoiding the conversation. Before leaving, she had the audacity to tell me to transfer all of my prescriptions away from Walgreens. This behavior is completely unprofessional and disrespectful -- especially from someone responsible for handling patients' medications. I've been a loyal Walgreens customer, but after this outrageous experience, I am seriously considering transferring all of my prescriptions to a pharmacy that values accuracy, accountability, and basic customer respect.

This is the worst pharmacy I have ever been to. It's so bad and unhelpful I can't understand why…read morethey have a 30 minute wait line. They never have anything in stock. Like today I went for my Adderall which because of insurance reasons and having to get a new doctor I havent had in over a month. Sure enough I wait in line get to the person tell them my name and oh I will have to order it be a day or two. I really can't believe this S%&t hole place is still in business I will never go there again

Sometimes I would go to pay for my RXs only to find out that my insurance HAD NOT BEEN BILLED. If I…read morehad not been so familiar with the cost of my Rxs I would have paid hundreds of dollars more than I needed to over the past months. Also they were unable to fill 90 day prescriptions for me. They did suggest that I call my insurance, so I did. I found that there were four other close pharmacies that would fill 90 day prescriptions for me and this will save me a lot of money. For example, my insurance company told me that a 30 supply of one of my meds would cost me $15/30 days at CVS, which would be $45/90 days. If I go to Rite Aid, Kroger, or another local pharmacy I could get a 90 day refill and it would only cost me $30/90 day prescription.

I live near this Kroger so I do shop here often, but it is definitely not my favorite Kroger. The…read moresupplies are limited and they are often out of my favorite products. The employees are pleasant enough and like I said it's convenient because it's close by. Since the Rite Aid's have all shut down, I have been coming to the Kroger pharmacy for many of my prescriptions, and I must say I really like their pharmacy department. They are very informative, polite, expedient, and convenient.

Recently moved to Washington Twp. and this Kroger's is…read moreslowly becoming my favorite. While it's not as big as the other 2 nearby, it is sufficient for all my Kroger needs. The store is clean, organized and the staff that I've encountered is always friendly. Self check-out employees are are super friendly also. This location has recently added 6 more self check lanes. I've never had a long wait checking out, not even on the weekends but now the small wait is even less with more lanes added. What I love most about this location is the many managers special sections. I've scored so many amazing mark down it's truly like hitting the grocery lottery! Check out my pictures for all the fabulous finds. My favorite discount was when I found 4oz of smoked salmon pastrami for only $1.99! This stuff is regular price $8.49 and I got it for under $2! Yes, I cleared the cooler and bought all 4 packages they had. This location is awesome for some deep discounts. For that reason, along with the friendly employees and quick checkout, I'll continue to come here weekly, if not more. I'd like to shout out to the meat guys Dale and Robert. They are super welcoming and always make it a point to say HI and ask me how I'm doing. Dale especially is awesome! I appreciate these 2 great employees! Definitely recommend this Kroger's and I'll continue to be a loyal customer.

Thank you Jen in the photo department for copying 2 black and white 8 x 10 photos for me. Your…read moreexpertise and helpful knowledge got me in and out fast with awesome memorable reprints.. you are great at your job.. hope to see you again when I get more copies. This location is always clean, organized, and many employees working hard when they can. My #1 Walgreens.

Tried to pick up a refill script. Wouldn't fill nor even listen to me. And that was two people. One…read moretells me I should wait and the other tells me I have to wait for 5 days! The refill goes by the day rung up and not the day it was to be refilled. This is the second time they have pulled this however they have always let me pick up either the date on the bottle. Now I'll be out of medication for days. Rude, nasty and an attitude. I'll be switching.

I have been to this pharmacy many times.the pharmacist Sanjeev has been a wonderful help with my…read moresick husband and myself.my scripts are ready and waiting without me calling ahead.i prefer these smaller pharmacies that know your name when you walk in.i have never waited more then ten minutes for my meds.Sanjeev even drove to alma mi to pick up meds he couldn't get right away for me,try this place once and I guarantee you will be a customer for life.why wait hrs at a big store when this one can do it much quicker.thank you ,Julie moeller

They never called to tell me that they did not have my daughters prescription in stock. I had to…read morecall to find out if my doctor had even sent the prescription over yet.

Clean store from what I saw. Quick stop and check for toys. It was easy to find. Organized. Sadly,…read morethey didn't have any of the ones I wanted. Most likely sold out. I like the fact that it smells clean in here

This is one of the worst pharmacies I have ever had to use. I was transferred here by my doctor…read moreafter my local Rite Aid closed. I had nothing but issues until I went to a small local pharmacy. This Walgreens was constantly out of very normal medications that no other pharmacy has ever had an issue getting in stock. They would also never tell me if something was out of stock so I could go days or weeks without being notified. Their text system never worked properly either. It would sometimes alert me that a prescription was filled. However this was normally incorrect. I would finally get notified that a prescription was ready and I would drive over half an hour and they would tell me it would still be another 45 minutes and to pull around and just sit and wait. Leaving this Walgreens was the best decision. I am so much less stressed about my meds now that I go to a local pharmacy. The local pharmacy also answers the phone when you call instead of sitting through 15 minutes of robot phone menus.

Do not use this pharmacy location if you want good communication/customer service. The turnaround…read moretime to have them do anything properly when communicating with your health insurance is the worst. Rite Aid never gave me a problem and I had no choice but to go somewhere after they closed. Transferring to another pharmacy company already because of how poorly this CVS represents themselves.

You could easily age 2 years waiting to checkout and pay at this CVS. It's beyond annoying. Last…read moretime I came I almost bought a bottle of booze just to drink it in my truck to take the edge off. And I'm a yoga teacher. I shouldn't be that short tempered. But this CVS will do that to you. I only come here for prescriptions or if me or my family is in need of an "over the counter" medication. The receipts are as long as I am tall- WTH is up with that!?! What a waste of paper. Here's a suggestion CVS- attach those coupons to our reward card and save a few million trees, and your company some $. They sell booze and beer and wine and lottery. I've came here in the past for adult beverages but because of the ridiculous check out times, o now go across the street to Rite Aid. Again, I come here because of prescription are sent here, if I or my kids ever need one. Otherwise, I'd advise to avoid this location like a plague- or these days like a pandemic.

The staff here is great! The pharmacy is always quick to help and find ways to save money on…read morescripts!

I drove cross town for a minute clinic appointment for a covid test, it had to be scheduled online…read moreonly. I needed a quick test for an outpatient procedure. I had a 6:20pm appointment tonight. Arrived at 6:10pm. Drove over 35 minutes to get to this location since we could get in for a late appointment. Received and email and text updates to come inside and sign in at the kiosk. My husband spoke to the woman at the minute clinic. She informed us that the covid test is only done at the pharmacy and they were done for the day. I said we scheduled it online at CVS, specifically for Covid, she was nice and apologetic and suggested other urgent cares nearby. All were closed for the evening. I appreciate that the staff helped me but CVS needs to update their online Covid scheduling if they can't fulfill their appointment on their end. How irksome to have to drive cross town and through traffic when the online Covid appointment is a ruse. Poorly done!

Unhelpful staff, long wait times, they cancel prescription insurance. Terrible service overall!read more

For a drugstore I would have to get say they do have an amazing selection of makeup…read more But I have to agree with the previous reviewers I am very deterred by the annoying "you have been notified" button.... they have them all around Detroit. Look not everybody wants to steal your $5 makeup stop thinking your Sephora. On that note they carry pretty much everything you would need on a late night run. I was check out the clearance aisle end cap which is usually towards the back and it was currently an extra 70% off the already reduced price..... so I got things like Old Spice men's body spray for $0.60 and a pack of crayons for like $0.09 who can beat that... Talk about impulse Buy. A drugstore still nothing wowing...

Staff that answers the phone would be nice. Two 10 minutes on hold to be told repeatedly there was…read more1 caller ahead of me.

When I got in to pick up my wife's medication (XARELTO) was NOT available at this time. The young…read moreman at the counter talked to the pharmacist and came back to inform me that the store in Port Huron had it. The pharmacist called ahead and told them I was on my way and gave me the address and phone number. Thank you again!