Way better than cvs, bigger stores, more items, well priced and friendly service. Will go backread more

This has to be the worst customer service Walgreens has to offer. Don't bother to call unless you…read moreliterally have an hour to wait on hold, they never answer the phone! I think they don't answer on purpose. How can I have one caller ahead of me for 45 minutes!? Turnover of techs seems like it is bi-weekly. No follow through when they say they will do something like calling a doctor to check on status. If Walgreens corporate actually cared about their patients, they would take this Novi location and took a real close look at the lack of work going on. Most of the employees seem irritated with their job. I honestly can't say enough bad things about this location.

Terrible pharmacy. Screwed up my provider info in their computer so badly, I had to get my doctor…read moreto reissue my prescription to Walgreens. They only know how to take your number so CVS can spam you with refill reminders this pharmacy won't fill.

Easily the rudest pharmacy we have ever been associated with. From the chief pharmacist to his…read morestaff, terrible. Amazing that the other store employees are really nice and the pharmacy has to ruin it.

The pharmacy at this store is a complete sh** show and a disaster! Do NOT come here for…read moreprescriptions. The level of incompetence is only exceeded by their 'I don't give a sh**' attitude. Every single person at this pharmacy needs to find a new line of work as they are all complete failures. And the level of lying and deception is off the charts. These are my opinions based on my experience, but judging by other reviews it's quite clear I am far from alone. Again, stay away from this pharmacy!

This place is a zoo of incompetence, confusion, and failure. NEVER GET YOUR PRESCRIPTION FILLED…read moreHERE. You will either get nothing, a partial refill, or the wrong medication. What you will also get is a nasty rude attitude from employees. You can feel the tension and anger from staff the second you talk to them. Incredibly unprofessional and angry. The information from the pharmacy staff is dangerous, do not trust them. Just don't go here. Nightmare. Complaints are ignored, no response. AYFKM?? Fire the whole staff and start over.

I've always had a great experience here because the staff goes out of their way to make real small…read moretalk and smile when I swing in to grab whatever items I need. Felt compelled to write a review this time though because I stood in line behind a lady who was being unreasonable and yelling at the cashier. She was adamantly calling him a jerk and irritating the rest of us by holding up the line over an issue that was clearly not his fault. The cashier handled the situation professionally despite the circumstances until the manager came over. Witnessing that, combined with all of my past experiences compelled me to write the positive review. Keep up the great work.

This CVS location needs to focus on what the customer is shopping for and NOT on pushing various…read morevaccinations and other medical procedures they think you need. I have a top notch medical team at Michigan Medicine who has always been on top of ALL the vaccinations I need and they do not need to be second guessed by CVS pharmacy. CVS, you do not have the full medical picture of me like Michigan Medicine does so you are NOT in a position to evaluate if I am up to date on vaccinations. So in the future please back off and let me simply pick up my prescriptions which have been ordered by Michigan Medicine and spare me your opinion on the matter of my vaccination status as you are in no position to make an evaluation. And a receipt for my purchases would be nice in case I need to return something.

This place is AMAZING! It is shocking just how much I had gotten used to the rude, rushed,…read moreinattentive service from the chain pharmacies. This place was such a breath of fresh air. The pharmacist was not only attentive and helpful, he even showed me a in-house plastic pill divider they offer! If this wasn't enough, he also informed me that they deliver, for free, to my home. Which is fantastic because I had not been into a store until this pharmacy for many months due to covid, and I am much more comfortable with delivery right now. They were stocked with nice masks and alcohol pads and hand sanitizer as well, and even had free coffee and seats while you wait. This is how pharmacies should be I have found my home

Really wonder if the pharmacist understands Part D billing. I got charged a pretty high price for…read moresomething my mail order pharmacist gives me free including shipping. I understand a small surcharge but I didn't get what I expected. I use the AARP Part D plan so everything should have been clear. Maybe we should all check how Part D works this year. They had my records, so that was not the problem.

When a pharmacy tries to push vaccines and rolls out of long list of ailments I could possibly get…read moreif I don't get jabbed Don't CVS make enough money without pushing vaccines?

Pharmacy tech named Sandra is very very rude. She gets smart with customers, she hangs up on…read morecustomers and she doesn't know how to talk to customers. I've never had anyone that I dealt with at this location be so mean and rude. I'm going to write a letter to Cvs, I'm taking it to the top. You guys don't need representation from your pharmacy tech that are rude. This is the Novi Rd. location off 9mile. I will never patronize this location ever again.

Stopped by to pick up some gorilla glue for some rubber piece that is coming lose off my door…read morehandle. Picked up some nuggets for the staff and some car air freshener for the car too. Hawaiian Aloha smells nice and reminds us of our trip to Hawaii last week. Self scanned and was in and out quick. There is only 1-2 registers that. Mostly self-scan available.

Thier pick up option s one of the best solutions for busy ppl... they stuff their sleet ie fruits…read moreand vegetables are fresh too... a best way to save time every week month or when ever we need groceries... Oly thing s avoid rush hours like evening 5 to 7 ... other wise thy get our order quite fast...

The staff is amazing, always friendly and helpful,…read more Especially one lady, always smiling! She makes my day every time I go there!

So this is the smallest CVS I have ever visited, but:…read more The people here have great customer service (even in the Pharmacy area, where, in my opinion, the customer service always SUX)!! The selection is small, as well as, the store in general but it is convenient. :)

I have been going to this CVS for years and have never thought of reviewing until today. Their…read morepharmacy is extremely helpful with my prescriptions. Recently they worked with my doctor to make sure I will be able to get my medications during the holidays. Last year they helped me get my prescription at a CVS near me in Florida. Service is always excellent here.