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CVS Pharmacy

5.0 (1 review)
Closed • 10:00 am - 7:00 pm
Updated 2 weeks ago

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7 years ago

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Pharmacy Plus

Pharmacy Plus

(16 reviews)

$$

Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

CVS Pharmacy

CVS Pharmacy

(44 reviews)

$

I just had to change from Sam's pharmacy while they renovate and decided to use this CVS because…read moreit's near my residence. Big mistake. The prescription was called in by my doctors office. Apparently the pharmacy has no system in place to notify a customer when the prescription is ready so I had to guess. I get there to pick up the medicine, no greeting from the staff on hand, I am not even sure if it was a tech or what. Just a quick, I'll be with you in just a minute....5 minutes later, she comes to the window, still no greeting. That will be $however much. No offer to answer questions. No interaction besides the transaction. Cold. Unprofessional. Everyone is not doing their best. Businesses are suffering after pandemic for multiple reasons and it's not because people are doing their best.

Could I please give zero stars! If I wrote all the details of how many times I have had issues at…read morethis and other CVS locations it would look like a book. Sadly my insurance company has a contract with this poorly run company. I feel like most of the issues are probably corporate but sometimes it is hard to tell. Most recently, I got an email from CVS saying they could not fill a 3 month prescription of my diabetes meds and they would text when it was received. They knew 90 days out I would be needing it filled. But I was patient. 10 days later with no updates, I stopped by the pharmacy they said they were still out. It was on back order, I asked if I could get the generic (BTW I get the name brand free and must pay for the generic), they said no CVS in our area had that either. They said they would let me know when it came in. Fast forward another week. I drop by the drive through this time to pick up something else. However, I also inquire about my diabetes medicine again. Same story everyone is out of everything, she checked a 30 mile radius. I told her I would take the generic I would take whatever even though I would be out of pocket. She then started doing more checking and wen radio silent for 5-10 min. Line of cars backed up behind me and I feel bad for the ones I am making wait for my issue. asuddenly the tech comes to the widow with the name brand bottle in her hand. They had it ALL ALONG! FFS! I am very thankfull that the tech followed up and actually checked the broken system. Most of the time when I have personal interactions with the pharmacist or pharm techs the interaction seems positive. However, the sheer number of issues I have had over the last 10 years with this and other locations is enormous. If I wasn't tied to them through my insurance I would leave. If CVS was an airline there would be a plane going down somewhere every week.

CVS Pharmacy - drugstores - Updated May 2026

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