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    Irving Pharmacy

    5.0 (5 reviews)
    Closed 8:30 am - 7:00 pm

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    Walgreens

    Walgreens

    (32 reviews)

    $$

    First let me say the store part is fine and well run. This is strictly about the pharmacy. Where to…read morebegin. Well let's start with HIPPA violations. I called because I had an order in limbo AGAIN. This literally happens every month. The gentleman who picked up went over my prescriptions by name and all without verifying who I was. When I asked a question that required him to go into the system he finally verified me. I'm guessing that's because the system won't let them in without answers to the verification questions. The thing is, I didn't need to know anything about my prescriptions other than where they were. He didn't listen to what I initially asked which led to the HIPPA issues. When he finally listened we were able to find the delivery order was just like I said it was but nobody in the pharmacy had processed it. Again this happens every single month. I only go to Walgreens because my benefit plan switched from Kroger to Walgreens. It has been an absolute disaster. The people I've encountered in the pharmacy have been rude in some cases, liars in some cases and inept in all cases. They need to clean house and start over. I'm going to switch to a different location that's out of my way to see if it's this location or a systemic issue within Walgreens. And the App is absolute trash. Worst app in their industry by far.

    Really need to have more pharmacists. Waited 35 minutes past my appointment time for vaccine…read more Pharmacy was very busy only 1 pharmacist on. From what I heard they were at least 45 minutes behind filling medications too. Pharmacy staff were fine for being under a lot of pressure.

    Irving Pharmacy - drugstores - Updated May 2026

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