This is an amazing pharmacy! They are compounding our medicine the right way, no short cuts, the best quality control ever! Met with Jim, he shows me all the new services that will be available in their new address. Beautiful new facility thinking of how to make us healthier and teach the new generation how to do quality products and services! Bravo Jim and team for all you do for your clients and our community! read more

Las Colinas Pharmacy - New customer care counter and how the 55 workers support our health! Beautiful new facility come and see! - Drugstores Near Me - Irving, Texas

Update: Received a call from the pharmacy manager and he was very quick to address this issue and stated he was taking steps to make sure it's not a reoccurring problem. Had prescription delivered to my home and the inside of the package where my prescription is, reeks of cigarette smoke. I'm very sensitive to this smell and causes me strong allergies. read more

They have moved into their new facility. When you enter the glass doors, it is like walking into a Palace. OMG! The first thing you see is so many beautiful ladies. All with lovely smiles and Amazing personalities. You would think that in a Pharmacy that looks like Beverly Hills or Hollywood, the Techs would have attitudes, not Los Colinas Pharmacy. I can't wait to get my Social Security Check to buy all the ladies and fellas lunch. (Lol) Don't hesitate, to change your current prescription from the competitors to Los Colinas Pharmacy, it is worth it. The Managers have built an Amazing Team. I can't wait to see them again. Cheers, Happy Holidays. Love you guys. The Gumbo is coming.. read more

Friendly and they welcome questions! Pharmacist was super helpful for assisting me on shots.

Misty, in shipping, at Las Colinas Pharmacy is always so helpful, courteous, and professional. My favorite pharmacy ever!

Amazing service! The pharmacy was very professional and answered all of my questions regarding the new drug my doctor had placed me on. The store is attractive, clean, and wonderful for last minute pharmacy purchases. read more

Love this place and their GREAT staff we had a problem with a Rx. and my wife was very upset that we couldn't get her refill, as her Doc would not be in the office for several days. Our girl we have seen every visit remembers us and she and the manager were able to work it out and we received or refill. They stepped up and fixed the problem and took care of us. thank you Las Colinas Pharmacy. read more

We specifically had the doctor call in our prescriptions a day earlier, so they'd be ready when we needed them. They weren't, and we had to wait 40 minutes for them to fill the prescriptions which is very inconvenient coming straight from the hospital, and needed to get medicine in as soon as possible read more

I LOVE to support local business and do whenever possible. However, my experience with Las Colinas Pharmacy has changed since they have moved. Poor service, long waits, excuses AND now prescription shorting. I have a compound cream that I have had filled 2x prior. It takes 3-4 days to fill. Prescription previously was filled in a smal screwtop jar. This time, filled in a white plastic tube. When I questioned it I was told they were out of jars so an tube was used instead and I was actually getting more product in the tube. When I got home, I fortunately had the old jar and filled it with what was in the tube. Guess what? It only filled the jar 2/3 full. I went back and spoke to a pharmacist and brought the jar and tube and explained to her what I was told. She took the jar and tube in the back and several minutes later came back and said they cut the tube open and got more product out AND IT WAS ALMOST 30 grams...... I paid ALMOST $70.00 for ALMOST 30 grams. WHAT? She then told me that the prescription is lasting me a long time which isn't even the point! I'll be transferring this prescription to the compounding pharmacy my dermatologist recommended. read more

I would never consider getting my prescriptions from another pharmacy. You never know exactly what you're getting or where they buy their drugs. Although it's legal, they may not be the best quality or even the exact dosage. I.e. the pharmacy that killed all of those people with bad heparin and I could list many many more examples. Even if you're getting a standard generic of blood pressure (or other medication's) you don't know the exact content of it. Receiving the wrong drug or an incorrectly compounded drug could be life-threatening. Las Colinas Pharmacy always goes over and beyond for patient care and safety. Including top quality ingredients, extensive testing, and they spent millions on state of the art compounding and testing equipment! Jim assists the Texas State Board of Pharmacy ethics and rules committee and is a blessing to the entire industry. He is frequently asked to speak in Washington and Austin to help maintain our rights to compounded drugs and bio-identical hormones. They truly care about their patients and I wouldn't trust anywhere else! read more

Love this pharmacy! Great service. Staff is friendly and they have a great selection of vitamins

Would be better if they cared. Drove 30 min to get an item they said they had in stock and texted me it was ready...then all of a sudden they said it was prescription only and took the item away from me after I paid. I bought exact item on Amazon while waiting in line to get my refund on the item I just bought they said was prescription only...and they literally took it away from me. It's just sterilized water. Why can I buy on Amazon with 1 click if it's prescription only???? Note to staff, you need to care a little. I'll just find another compounding pharmacy closer to home and move all my prescriptions over. Thought the new location would be better....not so. read more

I have always ordered my prescription thru my Dr., & yet I had the opportunity to visit the pharmacy. My experience was amazing. The pharmacist was So attentive, as his staff was. My first visit & the service was excellent. I only wish I lived in the area, but I'm from out of town. My needs were definitely met! Thank you much! read more

It was difficult to navigate the automated phone system. I left a message for the marketing team and never heard anything back. I tried to reach a pharmacist without any luck. read more

This is more or less a great pharmacy. However there are some employees who are very unkind and unprofessional. After completing a verbal transaction for an order, this pharmacist thought she hung the phone up. Totally trashed me with her coworker "telling her that I wanted an order filled for a particular time and who do I think I am, I have to wait in line." This was an order for my job and I kindly asked her if I can get it filled for a certain time. Aside from her being rude, I called her out and said I just heard everything you just said about me. Instead of apologizing she was more rude. Obviously she is in the wrong profession and has no people skills whatsoever. It took us two weeks to receive our order. I know it was a deliberate action. Another time I called had a question about the status of something that was ordered. She said this is the pharmacy you don't call the pharmacy about shipping status. Instead of saying let me transfer you to the shipping department where they can help. People like that can be a turn off. I hope this review reaches management and this individual can get some training on how to treat people. She failed to realize because of you and my business that's why she has a job. So with that being said be aware of this person I hope she doesn't taint the integrity of this pharmacy. read more

I've been coming here for over a year. They are always friendly and very helpful. Great communication. They have lots of vitamins and supplements. They even have cute items for gifts. I absolutely love it! read more

A highly respected MD recommended Las Colinas Pharmacy to me for a compound prescription when I came to Las Colinas in the late 80s, and I've been a fan ever since - especially for specialty items not readily available elsewhere. The staff is remarkably knowledgeable and committed to answering detailed questions by going the extra step. They're in tune with the latest advances in compounding. And when you call, they take the time to fully understand your needs rather than brushing you off, which is the case at some pharmacies. Unlike some chain pharmacies, they have strong culture created and developed by owner-founder Jim Hrncir, R.Ph. He has been recognized as one of the pioneers of modern pharmaceutical compounding. Hrncir is supported by a team of seven pharmacists. Hard to believe that many, right? But I learned more about them on the pharmacy's website, which also makes reference to Dr. Phil and his wife. But they moved to LA years back so don't expect to bunk into them if you're waiting to pick up your prescription. What can they do better? They promised me a customized eye medication they were producing on site before 6 p.m., but on three occasions it wasn't ready, so I had to wait about ten or fifteen minutes. Not a big deal. Considering the significant value Las Colinas Pharmacy delivers to me, I recommend Las Colinas Pharmacy and award them five stars. read more

Excellent service. I traveled here from out of state and needed a last minute medication. I called a couple big box pharmacies in the area and no one would answer. I called here and someone was able to get my medication filled in just a couple hours. Very grateful for the helpful staff. read more

absolutely amazing! i had what I considered a personal emergency, brought on by me. But it seemed that everyone in that shop went the second mile to help me. Problem solved within two minutes. I'm sure I'll be transferring all my compounding prescriptions to Las Colinas, where the people actually care. THANK YOU LAS COLINAS PHARMACY You are the best! read more

We needed a compounded Rx. Friday morning they said they could not fill it until Monday since it was the weekend. Friday is now part of the weekend? Brown's filled it on Saturday in 2 hours. read more

This pharmacy is run so well, works great with my doctor, has the app to renew Rx's and text when ready. They are friendly and knowledgeable accurate and competent. I've used them for years. I'm thankful we have them in our community. Such a blessing. Great job read more

Knowledgeable staff and so many supplements! The staff is always considerate and willing to help. I have compounded meds for my dog made here. It's not cheap, but I trust them so we don't complain. I've never had issues with my own compounded meds, either. They are always prompt with prescription refills. Excellent place for all pharmaceutical needs. . read more

My son had a bad diaper rash after we brought him home from NICU. It was painful to see him hurting with every diaper change and nothing was working. Thanks to LCP's compounded diaper rash cream we saw immediately results and his rash was completely gone in less than a week! Thank you LCP and the wonderful staff there! read more

I've been using this pharmacy for years. Service is always friendly and helpful. I moved out of neighborhood and made mistake of changing to a closer pharmacy...which was a big mistake. Transferred right back. It's worth it to drive that extra ten minutes...just wish they had drive-thru. read more

Awesome pharmacy. They compound prescriptions as well as fill regular prescriptions and carry they best supplements. Excellent group of pharmacists!! Great source for hormone and anti-aging information read more

I've used a couple of different compounding pharmacies in the past. My prescriptions were never done in a timely manner. I've used Las Colinas pharmacy for a year and I've never had an issue getting my four prescriptions filled in a timely manner. Always in less that 24 hours. They also fulfill any special requests I've had on packaging. I would highly recommend them for your presentation needs. read more

I choose Las Colinas Pharmacy as my first choice. They are very professional and kind. I had an emergency and the pharmacist treated me very well and gave me recommendations. I love it. read more

Las Colinas is the only place I would trust to refill my compounded prescriptions. Their staff is so knowledgeable and always answer any questions I might have. read more

It's a nice neighborhood pharmacy. I don't know if they cost more or less than the big guys. I do know that my copay for drugs is met. They give great advice, nice personal service. I am sure that they make their money with the bizarre set of supplements that they sell, but that's not my concern. Love the staff, love the service - they even special ordered a whole bunch of medical pipettes (don't ask) for me. read more

My doctor sent my prescription here and to a local chain pharmacy. That chain had my medication on back order so I had it transferred to Las Colinas Pharmacy. They had it ready along with my custom compounded medication. I inquired about a B12 shot and got it right away. Customer service is top notch and makes the drive well worth it. read more

Super nice compounding pharmacy in Las Colinas. Super convenient location. Nice, clean and plenty of extra items for sale. Never a long wait and super Knowledgeable staff. read more

I have been using Las colinas pharmacy for a year now.I go there every month and found them to be very knowledgeable. We have tried a few other compounding pharmacies in the city and these guys are definitely better than the ones we have tried. They have gotten friendlier over time. They are always available to answer questions and will also advice you by phone especially if you react to medications or have side effects from it. They are in tune with new treatments and new information about the medications they compound. No question has been brushed off by them and this makes them worthy to me. read more

I drive from Grand Prairie to this location. It is so worth the extra trip to go to where the staff has become more like family than just a pharmacy. Jim, Dennis and all the staff are so friendly! And if I don't come in for my B12 shot my absence is noticed! Incredible people with servant hearts! read more

The staff was so helpful when I picked up my prescription! I felt very comfortable going in the pharmacy because everyone was wearing masks and gloves. read more

Las Colinas Pharmacy handled my request and that of my sister-in-law in a quick, courteous, and professional manner. The staff was pleasantly helpful and responded to our needs in a timely manner without delay. The pharmacy was extremely clean and in a good location, which is easily accessible from and to the main highway in the area. It also made all COVID-19 measures available such as sanitizer, etc. I highly recommend Las Colinas Pharmacy to meet your healthcare needs. read more

Love the curbside pickup option during Covid. Thankful for seeing the wiping down of countertops and door handles. Friendly and quick service. read more

Amazing staff. Jim is great and really compassionate. They listen to their customers and make great suggestions. I wouldn't go anywhere else! read more

My doctor sent a compounding prescription to Las Colinas Pharmacy to fill. Upon picking it up I was amazed that the price was $55 for a very small amount of compounding medication. Upon checking with other compounding pharmacies I found Las Colinas Pharmacy was charging nearly 20% more than a neighboring pharmacy. It pays to compare prices. I knew something was wrong. read more

Horrible place , Kept giving me a run around on trying to have my medicine ready for and having it transferred and NOBODY there 'remembered' talking to me .. Then get a call at 5 by the pharmacist and said we don't have that in stock and hangs up on me .., GREAT CUSTOMER SERVICE AND COMMUNICATION!!! Not !!!! read more

I use to fill my prescriptions here a couple years back before they closed on the location on Oconnor. I was told they didn't have my prescription in stock and would be given a call back once they ordered and received it. This was the week of Thanksgiving- well I never received a call.. I was not told how long it would take... I dropped it off 11/24- 2 days before Thanksgiving. So pretty much I've been waiting around to hear back, well it has been almost a month and I come to the store and they tell me that they cannot fill my prescription because it's been over 21 days since they first received it and for C2 drugs- the prescription is void after that time. Why would the pharmacy not call me to tell me that my prescription would be expired? I never received a call to tell me that it has even arrived. No apology from anybody here but blank stares. Pretty irritating and poor service. I feel like I made a mistake moving my prescriptions here now. There is nothing more annoying then me having to call my own doctor to write me another prescription because the pharmacy I was using failed to do what they told me. Now I need to explain to my doctor I need another prescription because she can't even call in this prescription in. Thanks for nothing UPDATE. So I called my doctor and I need to pay a fee to get a prescription written again and also drive 30 minutes from where I live to pick it up. I spoke to the pharmacy and they said that the people in the front sometimes don't know what types of medications they are filling and to ask for Dennis the next time I am there. You live and you learn, I will probably be taking my medication to Gibsons Pharmacy in Irving or find a new pharmacy that can properly train their employees from preventing errors like this from happening. Of course it's not money from their pocket, it's ultimately money and time from mine. read more