Their Bathrooms are the dirtiest of and franchise gas station/convenience store where is the health…read moreinspector when you need one? Because with all the measles Covid and everything going around these people don't care about sanitation.

I wish I could give this store a zero. I went in to use the restroom and purchase some food and…read morebeverages. Unfortunately the men's restroom was out of order. All of the other 7-11's I frequent have single use restrooms, so my natural response was to use the other restroom. I opened the door and quickly realized it was not a single use bathroom and shut the door immediately. Within seconds of that happening, I was approached by an Indian lady with long brown hair who asked me if I could read and essentially accused me of being some sort of creep. I can almost guarantee that I was not the only person that was in desperate need of a restroom and opened that door. I frequent the Keller establishment and have had to use the women's restroom several times as the men's always seem to be either out of order or have people camping out for several minutes. The lady appeared to be management and judging by the way I was approached and treated in front of other customers, she has no business being a manager. I worked at a 7-11 for several years and always treated everyone with the utmost respect and courtesy. A simple sign would've prevented me from even opening the door. It was an innocent mistake on my part, but due to this interaction, I will never return to this location which is unfortunate as I usually spend a good amount of money there filling up my work vehicle and grabbing snacks and drinks for the day. I understand her need to voice her concern, but I don't expect to be treated like some sort of creeper or talked to with the amount of disrespect that I was. This is also not the first time. The lady clearly hates her job and needs to find a new one. I've been willing to overlook her rudeness in the past due to the proximity of the location to one of my job sites. NEVER AGAIN. Due to this lady not being able to have civil interactions with people that are providing her paycheck, they will never receive another penny of my money. I will drive whatever distance I to to avoid this location altogether. I will be attaching a photo of myself in the women's restroom of the Keller Parkway/Smithfield location. It's a place that I'm always treated well and made to feel like a valued customer. I told the manager I just got done using the women's restroom and left it in pristine condition. She smiled, laughed and said no problem because I bring them a lot of business and always treated them with respect. I'm an ideal customer. Even if I just need to use the restroom, I always buy something and since I work outside in the heat in a work vehicle, I spend a lot of money. Those people work really hard and aren't always treated well, but I'm still always greeted with a smile and they know me by name. Hopefully the Trophy Club employee's attitude catches up with her and she loses her job. She doesn't deserve it and is not cut out for retail. She needs a job that involves zero human interaction. I'm not a vindictive person, but I hope she ends up in a warehouse making minimum wage so her frown and bad attitude can hopefully go unnoticed. Rant over.

It's Buc-ees! Who doesn't love this place? Clean bathrooms, wide variety of food and snacks…read more You might not want to go here if you're not a fan of crowds because it's always busy! However, it's a well oiled machine which makes it really easy to get in and out even when busy.

This was my second ever Buc-ee's that I had been to. The first one in Katy was packed and I was…read morevery overstimulated. We arrived to this one around 6:30pm on a Saturday night and it wasn't busy as I had anticipated. It was nice to be able to walk around without so many people in the store. We were able to get a front row parking spot (a good omen!). It had basically the same things as the Buc-ee's in Katy that we visited a few days before. This time we did get food and took it back to eat. We got the brisket Mac n cheese, the hot club melt, a big buckin' brisket sandwich, coconut cream pie, banana pudding, cookie dough bites, a peach cobbler, and sodas from the fountain. Everything was delicious! The Club Melt was spicy and so was the brisket sandwich. We were not expecting that. We got souvenirs as well. All of the employees were super friendly. I'm sad I won't be able to go to a Buc-ee's on the regular now.

This is a review of the photo department…read more For old school photo printing, Walgreens is where you go. So easy, use the Walgreens app and choose the photo icon, select your photos fe your phone, crop and select size, add to cart and submit. They are usually ready within the hour and just a few dollars (5 4x6) and you are good to go. I love printing out photos to send to my grand daughters who we enjoy being penpals. So fun!!

0 stars isn't an option so I guess they get 1. Pharmacy…read morestaff need a training on customer service ASAP. Absolutely so rude and not helpful. Called to transfer prescription lady who answered was very short, didn't want to answer the questions, mumbling and huffing. Refused to transfer my rx "because she couldn't find it" ... no supervisors or managers in office to speak for days at a time so not sure who is running or overseeing things here. I'll stick to driving out of the way to receive better service.

Nice location, clean, fairly new…read more This is a location I used to pass by a lot when I worked the railroad, as the tracks and a siding where we would stop on occasion is right behind this store. It looks newer and it's kept fairly clean. The food is usually ok. They have the hot rollers for hot dogs and taquito's. I used to frequent the hot dog stand a good bit before Covid, it's been a slow process to get back into it. Tho the hot dogs are big, not sure the brand they use, but they are flavorful and are larger than the buns that they keep steamed. The pizza's are always good, usually my go to lunch if I stop here. The 3 meat has bacon on it, super yummy. The fountains are hit and miss, some days the Dr. Pepper is spot on, other days it extra syrupy. That is why I prefer bottles, which a bit more expensive, tho they have a lot of them.

Friendly employees. Clean & stocked bathrooms. Yummy taquitos and love the crushed ice at soda…read moremachines!!

It's a gas station, what can you say? It's clean, their gas…read moreprices use to be cheaper than other stations near them, but not the case today. The convenience store is clean and so are the restrooms, what else can I ask for you say??!!! Cheaper gas prices.

Horrible customer service. This afternoon, I went to the counter with two one‑liter water bottles…read morethat were advertised on sale for $2.50 for both. The cashier rang them up at $3.00 and immediately asked for my phone number. I declined and pointed out that the price was wrong. He walked over to the refrigerator, and I showed him the sale sign. He then brought the sign back to the register and told me the sale had expired on March 3. I reminded him that we're still in February. He reluctantly rang them up again but insisted he couldn't honor the sale price without my phone number, then set the bottles aside. At that point, I walked out and took my business elsewhere.

LOVE! This is my fave 7-11 in DFW Bc the gas pumps offer 93…read moreoctane super premium fuel!! Woohoo!! It's perfect for my supercharged engine! Gives you the get up & go like you already got up & went! Red lights ahead mean stop & break for pedestrians! Zooooommmmmm! Stomach is touching my backbone power! Initiate Warp speed Captain! Awwwwwwwwww! Clean bathrooms inside are a added bonus! Whew! That was a close call! Thank heaven for 7-11 !!! Highly recommend :)

terrible customer service. do not honor advertising prices. Even insulted me. I will never go back!read more

Stopped here when we were in town visiting Southlake. It was very clean, updated and well stocked.read more

This is my go-to gas station, with some of the lowest gas prices in the area. At least their…read moreconsistent and they some specials in the store every now and then.

We had to rent a wheel chair asap. Affordable, friendly service. If I ever need any medical…read moreequipment in the future, I know where to go.

Always amazing service and they still have that small town feel. Been trading with them since 2001…read morewhen we moved in the area. Could imagine going anywhere else.