I have worked in a pharmacy and I continue to work in customer service and never in my wildest…read moredreams would I think about talking to a customer the way I was just spoken to. Basically was called a liar when I asked why my Montelukast prescription did not get transferred and could not be found. I have a text where it tells me that medication and 3 others were ready for pickup. When I checked on the app, it showed cash or discounted prices, I thought, oh I got new insurance and the must not have it. I uploaded my new insurance card and sent a message and they responded it had been received. A few minutes after is when I received the text the medications were ready, and I called because it still showed the discounted costs. They told me they do not accept my insurance so they were giving me the discount. She told me I could call my insurance and find out what pharmacy accepts it. I did that and the new pharmacy told me they would call and get my prescriptions transferred. The new pharmacy called and said CVS only transferred 3 prescriptions and she called to ask about the fourth one. I gave her the name again (Montelukast) and she called CVS to transfer it, they told her they did not have that prescription. I told her I would call CVS and find out what happened to it. The lady that answered could not help me so she transferred me to the pharmacist. He was so rude in raising his voice and basically saying I was lying because he showed no record of it being in my profile. I told him I had received a text it was ready, the discounted price I had to pay if I wanted it from there, and he said I don't know what to tell you, we don't have it! I asked him what happened to it from this morning to now? He could not tell me. I know pharmacists change shifts, things can get lost and/or misplaced. They are human. But do NOT try and say I don't know what I am talking about when I know what I received and what I saw in the app. Here is the proof I have of my texts and the time they were sent this morning. MON stands for Montelukast...and I just wanted to know what happened to the prescription, because CVS had received it before I even left the doctor's office this morning. And now that one prescription has mysteriously vanished from CVS and any proof they "received" it. Well, this is my proof they did!

30 minutes per vehicle in the drive through. 2/20/2025 3:00pm…read more You would think they could go a bit faster.

We had to rent a wheel chair asap. Affordable, friendly service. If I ever need any medical…read moreequipment in the future, I know where to go.

Always amazing service and they still have that small town feel. Been trading with them since 2001…read morewhen we moved in the area. Could imagine going anywhere else.

As always Walgreens delivers great service!…read more Love the drive through and today was my lucky day, no one in line and right after their lunch break. Walgreens is surveying their customer service so take the time to give reviews on employees performance. If you do go inside you will always get a welcoming hello which is nice but i only shop for necessities and pick up prescriptions as the cost of their everyday it's are high! Boo!! I am still loyal to my prescriptions, though.

My recent experience at Walgreens Pharmacy was incredibly frustrating and disappointing. After my…read moreson's prescription was sent over multiple times by the children's urgent care--both electronically and via fax--Walgreens repeatedly claimed that they never received it. We were diligent in following up with the prescriber, who did everything possible to make sure the prescription was sent correctly, but Walgreens continued to deny its arrival. We arrived at Walgreens thirty minutes before closing, hoping to get my son's antibiotics so he could finally get some relief from the excruciating pain he was experiencing. Instead, we ended up waiting for over twenty minutes. When 9:02 PM came around, the pharmacist told us we couldn't be helped because the store was closed. Despite seeing my son in obvious pain and knowing how critical it was for him to get his medication, the pharmacist refused to assist us. The lack of compassion and empathy displayed by the staff was shocking. My son needed antibiotics that night, yet we were turned away with no help or understanding. This experience has completely shattered my trust in Walgreens, and I will not be using this location or any other Walgreens in the future. No one should have to go through this kind of treatment, especially when a child's well-being is at stake. It is unacceptable for a pharmacy to operate with so little concern for its patients.

As a military family who has lived in numerous locations around the world, we have had extensive…read moreexperience with pharmacies in a variety of settings. Unfortunately, our recent experience with Justin Family Pharmacy was among the most disappointing we've encountered. Following a visit to the emergency room, our son's prescription was sent to Justin Family Pharmacy. Before proceeding, he contacted the pharmacy to confirm they were in-network with TRICARE, and the staff confirmed they were. However, when asked to provide insurance information, the technician requested details such as the RxBIN number. As a military family, we only have a military ID, which typically suffices for prescriptions and does not include an RxBIN. Rather than assisting by looking up the necessary information using our sponsor's Social Security number--a standard procedure--or contacting TRICARE directly, the technician instead advised us to call CVS or Walgreens to have the prescription transferred. When I asked for clarification, he plainly stated that he did not want our business. I was shocked by the dismissive and unprofessional manner in which we were treated. In all our years of dealing with pharmacies both in the U.S. and abroad, we have never experienced such rudeness or unwillingness to assist. This was not only frustrating but disheartening, especially given the high level of respect and care military families are accustomed to receiving in healthcare settings. I hope this feedback encourages a review of service practices at this location. No patient--military or civilian--should be treated with such disregard.

Convenient, friendly service in a small town feel. Transferred all of my RX's here, and they had…read morethem all.

Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

Drove too far expecting for me to have good early dinner but nope my chicken from this location…read moresaid NO now i have to return it and spend another hour‍

Walmart needs to get their act together!! 90% of check out is self check out. Employees standing…read morearound, not helping customers. Employees walking around with headphones and not willing to help. This store was a mess and only 1 employee helping customers at checkout

No pharmacist again today. Constantly opening late or returning from lunch late. Yes they close…read morefor an hour in the middle of the day. I would say about 40% of the time I go to this location there is some sort of an issue.

Great pharmacy with excellent staff. Large selection of merchandise from exercise equipment to tons…read moreof vitamins and such. If you go with the right time, the drive-through is quick. But it is worth getting a CVS account and going in and picking up your prescription and getting the receipt to get the discounts. Be sure to carefully read the requirements for your discounts. It may be better for you to divide your purchases in order to get the most off. Also, 19.95 items are a drag when your discount kicks in at $20.00. But I have learned to buy the bigger sizes and combine discount can really work out. I got a $32. Item down to $8. And I was pretty happy. This is the best results I have ever had. They also have a great selection of fun beauty items and hair ornaments.

I have nothing but exceptional things to say about Scripx. I have only been using them for a few…read moremonths but have had the most amazing experience. The prescription I have been taking for the past 9 years can carry some unwanted stigma. I have always been tretaed very poorly by the big box pharmacies, Walgreens, CVS, etc. I also travel for work and if I need to fill early they make you jump through hoops, if they even consider it at all. Since using Scripx, my experience has changed drmatically. The pharmacist Simer and Ryan are so kind, helpful, and respectful. I reccomend them to anyone considering using mail order.

Great customer service and super fast deliveries placed and order this morning around 10am and it…read morewas on my doorstep 2 hours later.

The staff is exceptionally wonderful. Very professional and personal. They are prompt and it's a…read moregreat place to get your meds. A whole lot better than Some other pharmacies in town.

The service at this pharmacy is fantastic. Rick and Brent are always so helpful and friendly.read more