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    CVS Pharmacy

    2.0 (49 reviews)
    Open 7:00 am - 11:00 pm

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    Filty aisle floor in CVS, Conshohocken

    Worst pharmacy I've ever encountered, anywhere, anytime. But first, in fairness, this is the fault of store management and frankly, CVS corporate "leadership." The pharmacy is a mess--cluttered, backlogged, disorganized, and always hours or days behind in filling scripts. But this isn't the pharmacy department's fault. The pharmacists, techs, and staff are actually very nice, and do their best, but the place is grossly understaffed and they are very overworked. My doc will, for example, send a script over electronically at 10 am, but it will still be "in progress" at 5 pm, merely because there are way too many prescriptions and far too few people to handle them. At the front of the store, you're pretty much on your own to use the self-service kiosks, because even if there are employees present, they simply refuse to go behind the counter and do their jobs, expecting customers to do it for them while they stand around. Can't tell you how often I've seen elderly people struggle with a self-service kiosk while the lazy CVS employee stands there playing on their phone. No manager in sight, and I'm not sure a manager exists. And the store is absolutely filthy--trash on floor, stained carpets, overflowing trash cans. It's really disgraceful; even my ENT, who lives in Conshohocken, won't go there and told me during a story about his nightmare experiences there as a customer. Karen S. Lynch, the President and Chief Executive Officer, CVS Health, should be ASHAMED. But I doubt she give a sh**; after all, she took home $21.3 million in total compensation in 2022.

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    12 years ago

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    11 years ago

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    10 years ago

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    She is always super helpful and always smiling, she even helped me carry 2 cases of water to my car without me having to ask.

    Mentioned in 3 reviews

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