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    Exton Pharmacy At Marchwood

    3.0 (8 reviews)
    Closed 9:00 am - 7:00 pm

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    Giant Food Stores - Hot food and salad bar

    Giant Food Stores

    1.9(26 reviews)
    1.0 mi
    $$

    I'm so disappointed. I've been using Giant Direct Delivery for 4 years and have been very pleased…read morewith food quality, order accuracy and delivery service until now. The Giant Direct employed delivery people were always very polite, came with carts, and food was sorted into bins by pantry, refrigerated and frozen. Things were still cold/frozen when I received them at my apartment door, and carefully packed. My last 4 orders were delivered by third party (Instacart and Door Dash). What a disaster. The name with phone number they provide for communication was usually inactive. They no longer deliver them to my door, they're left in the lobby or entryway. There are way more brown shopping bags than necessary because most have only 2 or 3 items in them. They usually just pull them out of their cars, with no proper temp control or carts. The text message I received this week was "I'm here. I don't have a cart. Bring one". I asked them to confirm which entrance they were at and they sent me a picture of all the bags on the lobby floor, then they left. I've called Giant corporate, and while the support people on the phone are polite, they don't do anything to resolve the root issue. They offer a Giant GC. I told them to keep it, I'm done with Giant because I still believe customer service is critical. I happen to be on a cane sporadically because I have knee and hamstring issues. Long walks can be difficult and even impossible at times. Delivery to my apartment door is important to me. Leaving these grocery deliveries in my lobby is like leaving them a block away, and then I have to load my cart and walk it back myself. Why exactly should I tip them? I don't know why Giant changed the service but I wish they hadn't. Good luck to future Giant delivery service customers!

    Delivery by 3rd party is horrible! Your great young guys, Giant employees, we're terrific. Now…read moreyou've got people who, contrary to my instructions, dump groceries at door when instructed NOT TO, don't even let me know they're here. I'm SO disappinted in delivery now, I'll use a different grocery store and delivery. + they don't speak English. Today I asked if she would bring groceries in, she nodded, then drove off! Giant, you FAIL! I'd now give you Zero stars!

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    Walmart

    Walmart

    1.9(72 reviews)
    1.8 mi
    $

    Review is only for this location. Let me start by saying that the pharmacy and staff are top notch…read more Always professional, friendly, knowledgeable. Prescriptions are always ready when they say they notify me and they answer any questions I have without ever treating me like I'm bothering them. The pharmacy is the only reason I come to this location. For purchases I'll make the longer drive and go to Kennett Square. The Exton location usually has one or two lanes open AT MOST even when the store is busy, has zero self-checkout lanes and it's just a nightmare to just pick something up and get in an out without it feeling like teeth gnashing. Pharmacy = YES!!! Normal shopping = No, it's worth it to spend the gas and drive to a different location.

    If you just look for low prices and nothing more, then this Walmart Pharmacy will probably meet…read moreyour needs. But if are looking for Customer Service instead of Attitude, then head somewhere else with the issues coming directly from the Phamacy Manager with her factory mentality. I considered moving my perscriptions over to the Exton Walmart Pharmacy and then came accross the Pharmacy Manager, Tessa Nguyen, and the idea of transfer died immediately. If you hoped that Pharmacy Manager did NOT share the same level of customer service as is expected at a low cost retailer like Walmat, sorry but no such luck. From speaking to her, it was clear that any recognition short-comings in customer service and "how can I help attitude" at this Pharmacy are not going to come from her example but instead she would rather point out that the real issue is the Customer having excessive expectations that they actually cared about your health.

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    Exton Pharmacy At Marchwood - drugstores - Updated May 2026

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