I think the reason for so many bad reviews, stems from people in general being used to immediate…read moreattention, let's pull in and get my medication right away...Attached is a Google search as it relates to the lack of pharmacy personnel not including off course the PIC, and NO! It's not the Pilot in Command (aviation) I am referring to (PIC) the Pharmacist in Charge, who's probably having a hard time finding help at the Paoli CVS to expedite your prescription. "Employment for pharmacy technicians is projected to grow 6% from 2024 to 2034, faster than the average for all occupations, with approximately 49,000 openings projected annually. High demand is driven by an aging population requiring more medication, increased chronic disease prevalence, and technicians taking on advanced roles like vaccinations." So please be patience, if you watch carefully the pharmacy staff are hurrying to fill your prescription as fast as possible...

Pharmacist is hot but male staff are very rude and make comments unnecessarily and unprofessionalread more

I purchase a lot of picture orders because I make photo albums. I've been to this Walgreens twice…read moresince I moved to the area last month. The first time I went, the woman behind the counter gave me a little bit of an issue when asking about my photo orders and them being placed together in the same pack even though I ordered them separately. The second time though, a different woman who was working behind the counter was sweet and gave me just what I needed.

I always go to this Walgreens only for pictures. Even though I walk directly to the photo counter,…read moreI always get a "hello" from whoever is up front if they're not already helping another customer. The photo people are always very friendly and QUICK!! Today I went in to pickup an online order and no one was at the photo counter. I ran the bell that was on the counter top he an assistant and two associates showed up to help and they were both "fighting" over who was going to help out. I love that I can checkout at the photo counter too so I don't have to wait in another line. I highly recommend at least for photos!!

We were traveling for work and stayed at the Embassy Suites down the street for two weeks…read more We frequented this RiteAid, but not for the reason you might expect. We never bought anything here. So why did we come so often? They have an Amazon locker in the back of the store! It was incredibly convenient. Put in your order number or scan your barcode and the locker door pops open with your package inside. This is a great option when you don't have somewhere good for a delivery. This review is really more for Amazon, but kudos to RiteAid for putting the locker in. The store was very clean and modern looking as well. Seems like it would be a good pharmacy.

I am extremely disappointed in the pharmacy at the Chesterbrook Rite Aide…read more I went I. Yesterday ,on a Saturday, ano was looking to get the Covid 19 vaccine. They did not have the moderna so asked if I could come back later in the day after 3pm. I agreed. when I got home I received a phone call saying for some reason I couldn't understand on the voicemail the couldnt do it that day but if I could come in Sunday they could. I went in today and the two women said they do not have deliveries over the weekend so they don't have it available. Very rude !! Wouldn't listen to the voicemail I received just kept saying they wouldn't have gotten it in!! She basically said the girl I talked to on Saturday was not a regular and then she said that they were just filling in ! NOBODY knew what was going on! I can guarantee I will never go back and this is where I usually get my Vaccines!! Very rude and unprofessional!!

Great local pharmacy - Friendly service. No waiting for staff to help you like in some of the…read moreother chain stores. Been going there for 33 years now.

I have used Gateway for years. Recently retired, my insurance asked me if I would rather use the…read more"mail in" mega company that all the insurers are pushing these days "Save me some money" said they (and I'm sure there is additional $ for them too.) I politely refused stating I would rather support my local pharmacy. I have had nothing but good experiences with them. Good service, kind, calm, and supportive staff- especially important in these isolation times.

Unfortunately, I am guilty of writing Yelp comments when things go really wrong, however, I am…read morestarting to write about the good things too. I have been coming to Rite Aid (Phoenixville Pike) for over 5 years and have always been nicely greeted by employees. The pharmacists (Raj & Kate) are extremely helpful and always go out their way to help. The Wellness discount card is also a good incentive to come here. It's like going to Cheers where everyone knows your name and this Rite Aid treats you like a family member which is highly unusually in today's world.

Raj, the pharmacist, is pleasant and very helpful. He is happy to answer all of your questions and…read moredoes it with a smile. We are lucky to have him at our Rite Aid. Lisa

Pharmacist is so rude! I was just trying to transfer a prescription to this CVS. She kept…read morerepeating that my insurance won't cover it while I was telling her that I had GoodRx Gold. She kept interrupting me so she didn't hear what I was saying until I talked loudly over her. Very upsetting!

Pharmacy with the worst customer service, they way they talk to customers is disgusting .I was told…read moreto come back for my prescriptions after 10 minutes I decided to wait for my medicines , the pharmacist filled in my prescription and kept it on the table and forgot about giving it to me , when I completed my wait time in fact gave them 5 minutes extra and approached them after 15 minutes , they remembered about my presriptions and told me to stand in the queue again to get my medicines , the civilian standing in the queue had the empathy to allow me to take my medicines first since he saw me standing beside to take my medicines . Worst pharmacy and worst people with worst customer service wish I could give them negative star.

This was an early evening visit to the Ardmore, PA CVS. In the past it was the worst pharmacy ever,…read morebut tonight it was the best. I had to have a script transferred from another state and they did it well, and at pick up the person cashing us out was pleasant and had a sense of humor. There was no wait time When we didn't find an item quickly, the stock person who was actually the manager found the items quickly from supply and cheerfully brought them out.The cashier in the front was also fast and pleasant. This is not your old CVS

They have lots of staff,most of them have zero idea of what's going on.they did not have my…read moreMeds. They said I should drive around and try to find a cvs that has them.thats no help. They are clueless And show o desire to help customers

Walgreens didn't keep enough medication on hand so that their customer could receive the needed…read morepain medication's. They're always late every time you try to pick up a script they said sorry but we don't have enough now come back sometimes days or a week later I would not recommend you use this pharmacy. I've had years of trouble with those

Used to be a 5 star by far the BEST pharmacy around. I don't know what happened in the last few…read moremonths. The old pharmacist was the best. New one is rude, very unhelpful. All new staff and everything is going downhill. I was told a prescription would be filled, never was. They never let us know when prescriptions are ready. They stated couldn't look up card on file to pay for my daughters prescription even though mine is on file and her info is under my telephone number.

I have visited This RiteAid for over 20 years (it was a Roos the street for along part of that…read moretime). My insurance changed Jan 1 and I was forced to use CVS. I now know what I had in RiteAid. Everything about getting prescriptions at RiteAid was has been professional, accurate and timely - exactly what one should expect of course but now that I have used CVS I have seen a massive difference between the two. Additionally the pharmacy customer service at RiteAid is over the top - we got to know 2 pharmacists over time because they took the time to get to know us. Those pharmacists made great, timely recommendations to us about vaccinations, OTC products and insurance. Not so at CVS. I have had to move 2 of my 4 recurring prescriptions back to RiteAid because the cost using insurance is far higher than using GoodRx for these 2 and CVS GoodRx pricing is far higher. When I have to get my Medicare for 2024, you can guarantee one of my requirements is that the plan uses RiteAid favorably. The amount of time wasted by CVS in getting prescriptions filled is over the top. I took RiteAid for granted - it any more!

They are the friendliest people here. Way better than that other chain that starts with C.read more