Welcome to my short story. I'm not sure what all these 1-starers/"wish there were 0 stars" people…read moreare all about. I've been going to this location for 8 years now and sure there can be glitches in the matrix as is normal for anywhere we go. However overall I've gotten the help and solutions I needed. Shocking how a little time, effort and patience can change the game. If you had a bad experience you too can try, try, try again. I believe in you. No idea about the front of house but I'm not here for that. The staff have been nothing but gracious, kind, and helpful for me etc. The updated app makes it even easier to get someone to talk to. There's a literal "message the pharmacy" option on the app. State your business and they call you back within an hour. Reach out, advocate for yourself, and don't depend on someone else to do it for you. I'm a talker (obviously) to close with; politeness, understanding and a little dose of "you're a person too" goes a long way. Might sound like I'm blaming others, maybe I am? I've had medical issues for more than half my life, elder millennial here, and have had more than one disappointing Dr. Atleast there's someone there for the annoying/frustrating reason I had to go there in the first place . Ugh, meh, rereading that sounds like a GD homemade lifetime movie that people only notice to judge (understandable) and complain about it. Sorry mom for being "that" person at the moment. It will wear off. If you've gotten this far thank you for reading my TED talk. To quote the late (?) great legend OG Thumper: "if you can't say some-thin nice, don't say nothin at all" *not sure this needs to be said?? It's my first post and I may come off as a bit aggressive? I'm not getting paid or bennies for this review. However CVS, feel free to contact me. I got you boo.

I usually give people in customer service the benefit of the doubt -- this is actually the first…read morenegative review I've ever written -- but this experience was so astonishingly bad it deserves to be documented. The woman working at the pharmacy counter clearly has no grasp of basic courtesy, math, or professionalism. I went to pick up my prescription and was told it was $600. I clarified it was the non-generic version, and she snapped, "I've been doing this all week, it's $600," with the kind of tone that implies both irritation and superiority -- an impressive combination for someone who was clearly wrong. After I asked her to check again, she miraculously returned saying, "Oh, it's $100." Fascinating how prices drop fivefold when someone is forced to actually do their job. When I pointed out that the math made no sense (30 pills for $600 but 11 for $100), she gave me a nonsensical explanation that would embarrass anyone with basic reasoning skills. Then, when I went to pay with my HSA card, she instantly declared it declined -- cutting me off mid-sentence -- and couldn't be bothered to double-check anything. Her rudeness was only surpassed by her incompetence. After I told her her customer service was unacceptable, she actually said, "Maybe you just can't handle me." Ma'am, you dispense medication, not attitude. If you spent half as much energy doing your job as you do being defensive, the experience might have been tolerable. Another employee thankfully stepped in, processed everything correctly, and guess what? The card went through on the first try. Shocking, I know. This woman is a walking example of why some people should not work with the public -- especially in healthcare. I sincerely hope management addresses this, because no customer should have to deal with that level of arrogance and incompetence in a pharmacy.

The worst customer service ever! Employees are rude and couldn't care less about the customerread more

I don't know what's worse: this CVS' parking or its pharmacy service…read more Look, we all know what a CVS is and we appreciate it. However, this place...The only thing going for it is the location (which can be an issue too if you are not a fan of university students being all over the place). This CVS had a glow up with it becoming a Health Hub so you can find a wide range of vitamins and medication although that sentiment can be hard to see what with the shelves being bare at times. The "Health Hub" aspect aside, the pharmacy is incredibly slow and wait times can be absurdly long. Moreover, the pharmacy will do things like not give you a full prescription or ignore a question. To be honest, the pharmacists are never the same at this location so if you have a question or want to build a rapport, good luck. Half the times I even see a pharmacist they are either overworked or hiding from customers. Also, if you do pick up medication from the pharmacy after waiting almost an hour in line, you likely will get a text or email that you have even more or the exact prescription you just picked up waiting for you. It's a mess and it ain't hot. 2 stars because location, location, location.

Staff is always pleasant and helpful! I also get my…read morevaccines there . Nice community pharmacy . Much better than a big chain!

Great pharmacy with excellent service. SUPPORT YOUR LOCAL INDEPENDENT PHARMACIES PEOPLE! Chain…read morepharmacies like CVS and Rite Aid have put out of business almost all small indie pharmacies. Fight back against corporatization of America!

Always great service. It's been my favorite pharmacy for years. You can do your grocery shopping as…read morethey fill the prescription.

This pharmacy is impossible. Average wait time to get a prescription filled is well over 24 hours…read more They never have even the most common medications in stock. Never an apology from staff. Staff is rude and look right through you even though you may have been waiting a long time. Right now, they are apparently having technical difficulties. I've been holding for 55 minutes with a recorded message playing in a 10 second loop saying please wait. This store needs to close. It's a disgrace. I can't even get my prescription switched to a different pharmacy because there are no humans to take phone calls.

Worst experience ever today at the drive thru! I was in line waiting before 1:30. By the time it…read morewas my turn they closed. I rang the bell the lady stated she was going to lunch Couldn't help me. Told me to come back later! She was rude! I told her I will not be returning there anymore ! She said ok have a good day !!

They have lots of staff,most of them have zero idea of what's going on.they did not have my…read moreMeds. They said I should drive around and try to find a cvs that has them.thats no help. They are clueless And show o desire to help customers

Incompetence. Have been a customer - in hindsight I really must question why - and will no longer…read morebe. Always something. And never answers or help. Can't fill a simple prescrip. Can't get names, birth date, address correct. Avoid this place. Truly, remarkably incompetent. Unhelpful. I am (almost) speechless. Wonderful CVS down the road in Wynnewood. Go there instead.

I have been very satisfied with Babis Pharmacy for 43+ years. The staff is helpful and you can…read moredevelop a personal relationship over the years Unlike big stores like CVS or Target, it's not necessary to call a sales associate to unlock routine items like toothpaste or deodorant - it's not locked up. This basic level of trust creates a friendly cooperative neighborhood feeling.

My medicines just came in perfect condition and just when I needed them too!…read moreI take several medicines and recently had a health scare, which is being taken care of. I feel more secure now knowing that I have what I need.

Mel's is a Broomall stable. It's been there many years and the service is great. It's much better…read morethan going to the larger chain pharmacies with incompetent workers.

Very helpful. They stepped out from behind the counter to offer advice about which product would…read morework best for my issue. I'm switching my prescriptions over to Mel's from the big box pharmacy as a result!

I LOVE target I can get everything I need from pink panties to toilet paper for my super cosmic…read moresharts! But at the Starbucks In there my friends daughter and her friend almost got kidnapped....

Went on pick up some snacks and waters for a nearby lacrosse tournament the next day. It's well…read morelaid out with great parking. Staff were pleasant and helpful. Love the cart escalator also. There are elevators also. Fun and convenient.

Had to pickup some medications here and was very pleasantly surprised. Easy parking, and way more…read moreoptions, especially for local Philly gear, than I was expecting. Cute gift ideas alongside all of the necessary meds/OTC options for fighting normal ailments. The staff were very friendly and helpful as well. I don't realize it's attached to an indoor mini-plaza that has several other businesses too. So give it a thought if you're looking for a non-chain option for your next medicine and I think you'll be pleasantly surprised too.

This pharmacy is great! Great experience! Fast delivery! Would definitely get meds from here again!read more