I switched my business from CVS to Gladwyne Pharmacy because their customer service is exceptional…read more I've always enjoyed the gift selection too, which is broad and even quirky. Gladwyne Pharmacy puts a smile on my face. I know the building is changing hands and I TRULY hope you can find a new location in the Gladwyne community to continue to serve. Good luck: we need you!

Gladwyne Pharmacy has been our go-to for over 30 years. The pharmacists are excellent (yes, it…read morereally does matter who does the hands on work with your meds!) and the entire staff is warm, friendly, and helpful. Great cards and gifts. Thank you to Perry and the entire staff for years of being there for us.

The worst customer service ever! Employees are rude and couldn't care less about the customerread more

I don't know what's worse: this CVS' parking or its pharmacy service…read more Look, we all know what a CVS is and we appreciate it. However, this place...The only thing going for it is the location (which can be an issue too if you are not a fan of university students being all over the place). This CVS had a glow up with it becoming a Health Hub so you can find a wide range of vitamins and medication although that sentiment can be hard to see what with the shelves being bare at times. The "Health Hub" aspect aside, the pharmacy is incredibly slow and wait times can be absurdly long. Moreover, the pharmacy will do things like not give you a full prescription or ignore a question. To be honest, the pharmacists are never the same at this location so if you have a question or want to build a rapport, good luck. Half the times I even see a pharmacist they are either overworked or hiding from customers. Also, if you do pick up medication from the pharmacy after waiting almost an hour in line, you likely will get a text or email that you have even more or the exact prescription you just picked up waiting for you. It's a mess and it ain't hot. 2 stars because location, location, location.

Had to pickup some medications here and was very pleasantly surprised. Easy parking, and way more…read moreoptions, especially for local Philly gear, than I was expecting. Cute gift ideas alongside all of the necessary meds/OTC options for fighting normal ailments. The staff were very friendly and helpful as well. I don't realize it's attached to an indoor mini-plaza that has several other businesses too. So give it a thought if you're looking for a non-chain option for your next medicine and I think you'll be pleasantly surprised too.

This pharmacy is great! Great experience! Fast delivery! Would definitely get meds from here again!read more

This pharmacy is impossible. Average wait time to get a prescription filled is well over 24 hours…read more They never have even the most common medications in stock. Never an apology from staff. Staff is rude and look right through you even though you may have been waiting a long time. Right now, they are apparently having technical difficulties. I've been holding for 55 minutes with a recorded message playing in a 10 second loop saying please wait. This store needs to close. It's a disgrace. I can't even get my prescription switched to a different pharmacy because there are no humans to take phone calls.

Worst experience ever today at the drive thru! I was in line waiting before 1:30. By the time it…read morewas my turn they closed. I rang the bell the lady stated she was going to lunch Couldn't help me. Told me to come back later! She was rude! I told her I will not be returning there anymore ! She said ok have a good day !!

Wonderful staff from the moment you walk in. Everyone from…read morethe cashier to the pharmacy was very nice and helpful. Great store!

The staff at the pharmacy here in the store was very pleasant. We came at 1:15 for our boosters…read morethat are available from 2-3PM. We were first in line and were in and out. The staff on the phone you could tell appeared to be in a rush or just busy were helpful as well. The cashier was very kind as well. Thanks, all!

Staff is always pleasant and helpful! I also get my…read morevaccines there . Nice community pharmacy . Much better than a big chain!

Great pharmacy with excellent service. SUPPORT YOUR LOCAL INDEPENDENT PHARMACIES PEOPLE! Chain…read morepharmacies like CVS and Rite Aid have put out of business almost all small indie pharmacies. Fight back against corporatization of America!

I drive 20 minutes and pass multiple chain pharmacies just to patronize Merrick. They are…read moreprofessional while being friendly. They are knowledgeable and you always see the same familiar faces. I hope they stay in business for years to come.

I think my folks started using Merrick's in the 60's when we lived at the other end of Cricket Ave…read more Then we moved to Bryn Mawr, but kept patronizing them - which one does with a quality business. Real pharmacists not the questionable folks working at big chain drugstores. Super helpful answering questions about prescriptions we'd bring in - especially for my mother who has a number of medications she uses. I'd rather have the pharmacists at Merrick's let us know about possible drug interactions with her meds than some twit at the chain drugstore

This was an early evening visit to the Ardmore, PA CVS. In the past it was the worst pharmacy ever,…read morebut tonight it was the best. I had to have a script transferred from another state and they did it well, and at pick up the person cashing us out was pleasant and had a sense of humor. There was no wait time When we didn't find an item quickly, the stock person who was actually the manager found the items quickly from supply and cheerfully brought them out.The cashier in the front was also fast and pleasant. This is not your old CVS

Sharing another horrible experience I had at CVS. A prescription was phoned into the Ardmore store…read morefour days ago. I stopped by today to pick it up and after standing in line to wait for my turn, I was told that it wasn't ready. This is not the first time they sat on a prescription and I only found out there was a problem when I arrived to pick it up. They asked me to wait while they prepared it, which I did. But 15 minutes later the prescription still wasn't ready. Instead, I got a lame excuse for why it still wasn't ready and I asked them to be transferred to another store. After wasting an 1 1/2 hours with CVS Ardmore, i spent another 45 minutes trying to reach the other store to confirm that they actually sent the prescription over and that they have the medication. Good thing I spent that time trying to reach the other pharmacy because Ardmore never sent the prescription them. They are still sitting on it. Their laziness and incompetence. literally interfering with my ability to get my medication. CVS is an abominable company. It would be horrible for any company to operate the way they do but especially considering that they are such a critical part of the healthcare system... supplying medication to people who need it, someone should shut them down. Note that this was the CVS response to my Google review: Thank you for sharing your experience with us. We're sorry to hear that it didn't meet your expectations. Your detailed feedback is important, and we want to ensure we address your concerns. Please reach out to our Customer Relations team https://www.cvs.com/retail/help/help_contact_us so we can assist you directly. I have contacted them multiple time about this and other issues, but my efforts resulted in more frustration as I waste more time and still don't receive assistance. CVS is well aware of their issues and chooses not to address them.