Apparently it was corporate's decision to remove the easy refill on the automated message !! You…read moremust go through multiple prompts & leave a message..... my script is clearly ready for a refill but doesn't come up as an option.. this is no reflection on the kind & hard working staff ! Just a stupid inconvenience by a multi billion dollar corporation :(

Give this place a 3 1/2 stars. Lost 1/2 a star since it needs a bit of straightening up…read more This CVS location has plenty of offstreet parking on this busy Baltimore Pike corner. Shelves are properly stocked. This location has a minute clinic which we used in the past. The staff/nurse was very nice. Now you can check in online so you don't have to wait in the store. I have not used that function yet. I did not use the Pharmacy. Will I be back? Yes.

Really dirty! I don't think the carpets were every cleaned…read more Employees are always in a bad mood or something. Merchandise is overpriced! I can get anything here at Target for dollars less.

[814] This CVS location is one of many on Baltimore Pike…read more This one is located across from Chuck e Cheese. Plenty of parking. No drive thru at this location but it does have a pharmacy. The store is big and has tons of items and selections. Picked up a few holiday items. The staff was friendly. I'll be back.

The owner of this pharmacy is a truly exceptional woman. She is going above and beyond to help our…read morecommunity get the covid vaccination. She is kind and thoughtful and very knowledgeable

In the big pharma world of Rite Aid, CVS and Walgreens, Springfield Pharmacy truly is a breath of…read morefresh air -- a little guy with the biggest heart. Especially during Covid. You can get your vaccine and booster here as a walk-in (tho appointments might speed up the process) - the pharmacist is Incredible (and also fittingly dressed as a Disney Incredible during a vaccine event in Media school district). My 22 yo's boyfriend is from Boston; they went w/o an appointment today and got their boosters with no problem and barely any wait, and no issue that he was out of state. I'm switching my prescriptions to this pharmacy for "normal" times, and hope they'll be around a long after Covid!!

Pharmaceutical and staff here are real nice. I happened to catch them on a non-busy time…read more Pharmacist went out of her way to help me with my situation and partly because the place wasn't busy. This place has what you need and conveniently located in downtown Springfield.

The lady Danielle in the pharmacy has a terrible attitude and tried to embarrass me in front of…read moreother customers when I used a good rx coupon as it would save me 7-10$ on my rx.. This after they canceled my rx bc it had been "too long" when I wasn't even supposed to pick it up right away. When I confronted her she then tried to gaslight me and gave me some sarcastic apology. Not the person you want dealing with customers who need their help and expertise with something as sensitive and important as medications. It's a shame because the young girl Annie was very polite and patient with me and didn't seem to have a problem that I was taking up an extra 2 minutes of her time. Do better Danielle, NOBODY deserves to be treated the way you treated me today!!

Better Pharm better pricing. Better service…read more I still want Pharma and Doctors to get rid of the 911 queue. 100000000 Hrs wasted customer time annually. Judges & lawyers ordered caveat messaging is worse than terrorism. "Im having a heart attack I think I'll call the Water Dept. ' if this is a true medical emergency...'"

I can't give them no stars because if I could I would! I called my doctor on Friday asking for a…read moreRX. Went Friday afternoon assuming it would be filled. Wasn't. Called Saturday after being told it would be filled and it wasn't. Ok Sunday...Come Sunday and they said "Do you need it!?!" Ummmm what do you think? Then wait 15 minutes to find out it's not in stock! Here we are Monday after the pharmacist told me she ordered it for Monday and surprise THEY DONT HAVE IT! Just had a screaming match with the pharmacist who could careless! Save yourself and don't go here! I'll be transferring my stuff today!

The starbucks employees didn't know what they were doing and were very unprofessional. They were…read morecharging for stuff but acted like they didn't know what they added to the drinks. The service was a joke.

There are ample registers and nobody working them every time I am here. Self checkout is closed…read more This place is a disgrace.

Personal level of care a big chain store can't give. Unfortunately Closed Out of Business. Very sadread more

The people here are so great! They greet me every time I come in with my name... not just a "hi…read more. how you doing today" The staff is very patient with me (as i forget some of my meds) they always take the time to speak with me on the phone and in person. I highly recommend this pharmacy to anyone searching for a personalized experience... Thank you Chrissy and staff for always making me feel welcomed.

They didn't have what I need, but I called on a holiday, and not only were they open, the…read morepharmacist was very helpful in trying to get me what I needed, much appreciated!

They are the best!! Thanks for everything you do Barry!! I'm accommodated every month. My…read moreprescriptions can be hard to find sometimes but not at Westbrook! They always anticipate my refills and are ready for me every month..

Great service..always friendly and helpful..especially Nick and George..Never had a bad…read moreinteraction. Highly recommend

Dirty! Dirty. Dirty!…read more Employees are always grumpy. With the exception of one or two Did I already mention it's dirty?