Highly recommend Small Town Pharmacy. After an unavoidable issue with the driver who was to deliver…read moremy meds today Chris drove back in after hours and delivered them to me at 8pm tonight. This is the difference between a locally owned pharmacy and a chain store. Thank you for going above and beyond!

The friendly and knowledgeable employees always give great service. Prescriptions are prepared in a…read moretimely fashion. I also received my covid and flu shots there without a long wait. Old time Pharmacy service so much better than the big chains.

Outstanding hometown service from this family-owned pharmacy. The Pharmacist, Manzil, was able to…read moreget a prescription that none of the chain pharmacies could provide. He honored a company sponsored discount program and even completed paperwork for me, in advance.Friendly, helpful, knowledgeable and truly willing to go the extra mile. So glad to be able to support a local business like this. Also, the best place for all your medical needs!

This is an amazing pharmacy that delivers outstanding service and value. Two years ago, the…read morePharmacist, Manzil, helped us transition my mother's prescriptions over to his IBX preferred service. My mother resides at the nearby Brightview Senior Living community. He arranged for the prescriptions to be transferred and even delivered our monthly prescriptions to Brightview. Manzil and his team were able seamlessly manage prescription drug changes and made sure that everything worked as promised. They treated my mother like a member of their own family. I highly recommend the folks at East Norriton Pharmacy.

worst service ever pharmacist was rude at drive thru window. Took my prescription and told me they…read morehave the medicine. informed me to wait an half hour. Call me back in an hour and tell me they do no have the medicine. I have to drive back to store pick up my script that I got from emergency ward. then had to find another pharmacy to get medicine all the while my wife is in pain. when they called me they hung up with me after I wanted an explanation why they took the order. Sorrt CVS as a stock owner I will sell my stock and never use your store again. went to a small local pharmacy and obtained my prescription with a friendly staff and within 10 min. why anybody yes CVS I do not know. Another thing there records for vaccinations are horrendou and non existen. Good bye forever CVS.

Received a call that med was ready for pickup. Had another call telling me that a 2nd scrip would…read morebe ready after 4. At 730, I went to this location. Neither scrip was ready. As usual w CVS. No matter what location, CVS continually says a scrip is ready for pickup, and when you arrive, they have never been started. In addition, never pick up the phone. Never pickup the phone. In addition, a woman behind the counter says to step off to the side and she will fill both scrip. Fine. 25 minutes later, still not done. Then she says sorry I for busy and forgot. Was standing 10 ft away the entire time. Last.time I m using any cvs. Their customer non service is so bad, I'd say they have zero customer service abilities. It's a pharmacy rum by folks without a clue. About anything.

I've been going to this CVS since I was in middle school and several of my family members are…read moreregulars. It's an above average pharmacy and I'm grateful I've had it nearby. The service from the pharmacy is pretty good. Pharmacy counters are often cesspools of terrible service since they're in the overlapping part of the Venn diagram of things that involve health insurance, are tightly regulated, have employees endowed with strange power and uncomfortable responsibility, are subject to the hassles of day-to-day retail, etc. But, over twenty years, including very recently, we've had almost all good experiences and none as bafflingly bad as I've found commonplace at many pharmacies. The retail store has a nice selection and covers all of the bases you'd expect. The aisles and sections are well labeled and the layout is fairly intuitive, so you can find what you need even if you're the mix of confused, tired, and stressed out that one sometimes is when searching a drug store. In addition to medicines and toiletries, they have a lot of the odds, ends, seasonal items, and conveniences that sometimes draw one to a CVS. And, the checkout counter staff are generally pretty pleasant and try to be helpful. As of this writing, the overall star rating for this store seems unfairly low. I'm sure that the reviewers who gave bad ratings due to a bad experience are telling the truth... I've had my share of bad reviews pharmacy experiences, and I'm sure this location isn't immune to them... but, I don't think those are reflective of the norm at this store, where across countless visits the vast majority of our experiences have been great, and where even when there have been challenges with, say, coordinating with a doctor's office or insurance company, they've been competent and willing to be helpful.

I'm shaking still and it's been 15 minutes. Disrespect at its FINEST. WOW. I think it's funny the…read morearrogance that the night staff on Sunday night has. I'm choosing to spend my time and money at places that listen, help and support their customers (as I do the same in my job). Unfortunately that will NOT be at CVS BLUE BELL.

they have been my pharmacist for a couple decades. when I owned spring house animal hospital they…read moreALWAYS help me, my hospital and my clients. Good people that are so helpful

I can't say enough good things about this pharmacy. They are extremely helpful, friendly and if…read morethey don't have what you want they can probably get it for you it for the next day. Added to which the store is extremely clean and they also have a gift center which comes in useful. All the staff are friendly and I wouldn't dream of going to another pharmacy.

Michael the pharmacy staff and the pharmacist for excellent customer services ! God Bless…read moreEveryone!!! Sylvia ​

They get bad reviews and I would have agreed 3 years ago but they've gotten much better in 2025…read more The RX people are kind and helpful and while the hours may not be exact and they close early sometimes, I think it was due to lack of staff. They seem to have a great crew now that works well together. I appreciate the care from the RX team there.

Welcome to my short story. I'm not sure what all these 1-starers/"wish there were 0 stars" people…read moreare all about. I've been going to this location for 8 years now and sure there can be glitches in the matrix as is normal for anywhere we go. However overall I've gotten the help and solutions I needed. Shocking how a little time, effort and patience can change the game. If you had a bad experience you too can try, try, try again. I believe in you. No idea about the front of house but I'm not here for that. The staff have been nothing but gracious, kind, and helpful for me etc. The updated app makes it even easier to get someone to talk to. There's a literal "message the pharmacy" option on the app. State your business and they call you back within an hour. Reach out, advocate for yourself, and don't depend on someone else to do it for you. I'm a talker (obviously) to close with; politeness, understanding and a little dose of "you're a person too" goes a long way. Might sound like I'm blaming others, maybe I am? I've had medical issues for more than half my life, elder millennial here, and have had more than one disappointing Dr. Atleast there's someone there for the annoying/frustrating reason I had to go there in the first place . Ugh, meh, rereading that sounds like a GD homemade lifetime movie that people only notice to judge (understandable) and complain about it. Sorry mom for being "that" person at the moment. It will wear off. If you've gotten this far thank you for reading my TED talk. To quote the late (?) great legend OG Thumper: "if you can't say some-thin nice, don't say nothin at all" *not sure this needs to be said?? It's my first post and I may come off as a bit aggressive? I'm not getting paid or bennies for this review. However CVS, feel free to contact me. I got you boo.

I usually give people in customer service the benefit of the doubt -- this is actually the first…read morenegative review I've ever written -- but this experience was so astonishingly bad it deserves to be documented. The woman working at the pharmacy counter clearly has no grasp of basic courtesy, math, or professionalism. I went to pick up my prescription and was told it was $600. I clarified it was the non-generic version, and she snapped, "I've been doing this all week, it's $600," with the kind of tone that implies both irritation and superiority -- an impressive combination for someone who was clearly wrong. After I asked her to check again, she miraculously returned saying, "Oh, it's $100." Fascinating how prices drop fivefold when someone is forced to actually do their job. When I pointed out that the math made no sense (30 pills for $600 but 11 for $100), she gave me a nonsensical explanation that would embarrass anyone with basic reasoning skills. Then, when I went to pay with my HSA card, she instantly declared it declined -- cutting me off mid-sentence -- and couldn't be bothered to double-check anything. Her rudeness was only surpassed by her incompetence. After I told her her customer service was unacceptable, she actually said, "Maybe you just can't handle me." Ma'am, you dispense medication, not attitude. If you spent half as much energy doing your job as you do being defensive, the experience might have been tolerable. Another employee thankfully stepped in, processed everything correctly, and guess what? The card went through on the first try. Shocking, I know. This woman is a walking example of why some people should not work with the public -- especially in healthcare. I sincerely hope management addresses this, because no customer should have to deal with that level of arrogance and incompetence in a pharmacy.

The blond female pharmacist is just plain rude…read more It's hard enough to have to deal with all the legal restrictions and timing issues with getting a prescription, that is a controlled substance, filled, but when the pharmacist is rude it makes it worse.

Friendly and kind customer service. Quick check out. I'm new to the area and found it a convenient…read morein and out store with a variety of items.