Stopped by this CVS while on vacation because my friend showed up unexpectedly, few days early! Due to this I needed some personal items. Thankfully, they had a good selection and I was able to grab what I needed. A few things were out of stock, like my husband's go-to Rob Irvine protein bars, but we picked up some Quest bars instead, which worked out fine. I was also hoping to find a pair of shorts, thinking they might carry some basic clothing items, but no luck there. I didn't have any coupons this visit, which was a little frustrating, but overall I left with what I needed and a king size Payday bar, my favorite treat! read more

Hate this chain! Can't even speak to anyone in the store or pharmacy. Its the dumbest thing I have ever encountered. Im moving my medicine. I want to be able to speak to someone if I need something read more

This is my local CVS, so I've shopped here many times, and also used the pharmacy. My experience has been very positive, especially compared to the Walgreens in Flourtown and the former Rite Aid in Ambler. And this store gets both the New York Times and the Philly Inquirer, which I greatly appreciate on Sundays. : ) read more

This CVS is a very convenient location and has what you might need or want most of the time.

DO NOT GET A COVID TEST HERE! Scheduled my appointment for 12 on Monday and waited TWO HOURS to get tested. This would be understandable if it was insanely busy, but there were only four cars in front of me. The whole process was extremely slow and set back my whole day. Got my results back quickly and the test was fine but the wait was ridiculous. I would recommend going to another CVS so you don't have to wait as long. read more

The male pharmacist here who ever he was at evening shift is the worst. He does not know how to check insurance for coverage correctly, explains Wrong things about medication. Very unprofessional. read more

I don't like CVS pharmacy as a whole but my parents get their meds there because it is close by. Lately I've had to pick up meds for them and they either don't have it, need authorization or claim they are not covered by insurance. They are rude, don't take the time and point out that they are closing soon as if to tell me to come back when they are opened. I've had to return multiple times for the same meds not being ready. When I get there they hand me refills that I did not request so I have to tell them I don't need it to put it back. One unexpected refill was in an order from the hospital upon discharge of many different medications. This caused overdosing in a drug that was a new script and the one refilled. This caused my mom's blood sugar to drop too low. Luckily after 2 days of overdosing we realized this and discontinued the duplicate medication. We have told them not to auto refill anymore. Paying for prescriptions we don't need. I also had similar experience with my local CVS in SKIPPACK. The scripts are never ready when you get there even though I reordered in the morning and said I would pick up at 6. They tell me I have to wait. I asked why aren't they ready when I ordered them in the morning. She said they were very busy all day. This scenario has happened over and over that I finally switched to SKIPPACK Pharmacy. read more

So, just trying to stay healthy and ride my bike instead of driving. Pull up to the drive in window to be very rudely told they cannot wait on someone on a bike. So u park and lock my bike only to be told the prescription is not ready an hour after the time it was supposed to be done. And none of this was related with a smile or a kind word. read more

We went here for a COVID test scheduled 2 days prior. It was canceled while we were en route to this location. The pharmacist said they didn't have staff and walked away. There was no apology or assistance in finding a solution. As we left the counter, they then muttered something under their breath and started laughing. Very unprofessional. read more

I cannot stand this location of CVS. I understand not having medication in stock, but the lack of friendliness and customer service really sends me over the edge. I went to pick up my birth control as I normally do once a month and when I got home it was not the same name of medication I usually receive (I've been taking this brand name for over 3 years) so, understandably I call to see why and to my surprise it was not the normal 25-30 minute wait on the phone I usually get. A woman answers the phone with a tone already and trying to understand they are overwhelmed I put that aside, however, she continued to treat me like I was stupid and in the middle of saying goodbye and to tell her to have a great day she hung up on me without a word. I feel like it should have been mentioned while picking up the medication that it was in fact out of stock and it would not be the same name or look the same as my other medication. I also feel like they need to do way better with how they respond or act towards their customers because it was absolutely ridiculous. I have not had one good experience at this CVS. DONT BOTHER. read more

CVS Pharmacy - They say they do their best but their customer service and how they speak to you says otherwise. - Drugstores Near Me - AMBLER, Pennsylvania

This is gonna be weird reviewing for a CVS but they have a Minute Clinic here and it's awesome. The nurse here is super friendly and even though I almost passed out from the shots I had to get (I have a phobia of needles) she kept me engaged in conversation and was quick and gentle with the needle. I also got a sugar tablet to chew on because I thought it was a smarter thing not to eat or drink anything before getting my shots because I was paranoid I'd ralph all over the place. Dumb thing to do but at least I learned something new. Costs for the injections, check-ups, etc are more than fair and there's an electronic sign-in kiosk that keeps everyone in order and (at least to me) makes things a bit more efficient once you do walk into the nurse's office. It can get very busy on the weekends so don't think you can walk in and see the nurse or think an hour is enough. On weekends, the nurse's schedule will be booked up for the entire day by noon. Oh, it's also pretty cool if it's busy you don't have to wait there. You can go out and as long as you're within 30 mins to the location, you're good because they'll send you a text when it's close to your appointment. But this CVS feels and looks cleaner and more organized than your average CVS and the staff are friendlier. And even though this is a bit out of my way for a pharmacy, they've won over a customer. Oh, and unlike downtown or the town center, there's plenty of parking so no need to worry about that. Parking: Lot read more

This company has a corporate office and this place is the worst. Things are constantly out of stock or the people who work here aren't properly stocking the shelves because the management is too lazy. They also recently changed their pharmacy hours and they didn't even so much as warn their patients, even when I spoke to them about picking up my prescriptions they didn't mention it. I found out too late by showing up and finding out they were closed. They also run out of my medication pretty regularly, usually right before I need a new prescription and often telling me I have to wait 2-3 weeks for my meds, even though the pharmacist told me I'm the only person who receives said prescription. And on top of that it's not like I can go 2-3 weeks without it. I basically keep coming back because they are literally the only pharmacy in the area that carries my medication that is covered by my insurance. This place is a headache. Please make some changes guys! read more

First of all they were a 24 hour pharmacy and my daughter went in to pick up a prescription 2 hours after she talked to them and they were closed. They switched their hours but NEVER bothered to inform their patients. They have our phone numbers what about a flyer or group text. NOTHING! This pharmacy is the WORST I ever had to deal with. They text me when My prescriptions are ready. I cancel prescriptions and they don't cancel them. I have to keep reminding them of this. There is a line ever time I go into this store a simple transactions you wait and wait and wait for the incompetent under paid employees to ring you up. The only reason I go here is because I am capitated to this pharmacy and they are around the corner. I grin and bear it EVERY TIME I SHOP HERE. read more

Do not go to To this pharmacy . the pharmacy techs are the worst. They are rude, very unhelpful, they do not know what they are going there. Stay away! The worst pharmacy I have been to ever. read more

This is hands down one of the busiest CVS pharmacies superstores in the area and yet the pharmacutical staff countinue to ALWAYS remain professional, friendly, caring and dilligently at work. I am always very happy with all the help I receive both over the phone and in store! I will always visit this specific CVS because I believe the technitions will always try to fufill all of the individual customers wishes and always provide that extra mile for them (like they have for my family and I) I am extremely grateful for a local pharmacy like CVS Ambler that I can count on as truthful and reliable establishment for medical care and necessities. I dont understand the low ratings, I do not agree with them. This is an A+ organization and staff. read more

It seems that this crew is eternally put upon and over worked. But don't blame the CUSTOMER. The runners are horribly nasty and rude. I was once yelled at for getting too close when I leaned in to reach the credit card screen. You can't put your card in from 6' away! Today 3 customers in a row had screwed up prescriptions. The pharmacist actually accused me of cancelling my own prescriptions and then having him remake them. Like I'm going to waste 30 minutes trolling a pharmacist. Everyone gets it... being in the service industry "sucks". But people PAY for service. If you aren't willing to do the job well with a courteous attitude get a different job. CVS corp DNGAF and the local independents are all going out of business. So this is what we get. read more

If I could give a lower rating, I would. This location's pharmacy department is staffed with incompetent technicians. My prescription was electronically sent in by my doctors office. I went directly to pick it up (about 30 minutes). The technician did not know how to lookup an electronic prescription, so I we sent to "consultation". Another line. Then I was told it was "ready to be printed" and to come back in an hour. I did so, and was told it was still not ready, and to return in 30 minutes. Several other technicians were present on both occasions, and the workload could still not be handled effectively. The pharmacist was obviously overworked. CVS really needs to rethink how their pharmacy department here is managed and needs to either better train their people or more thoroughly screen their applicants. They have lost my business after this travesty of an experience is over. read more

Absolutely the worst service period. Terrible employee morale and poor customer service.

The rudest pharmacy technicians! I will never use this pharmacy again and honestly that is probably the goal for the lazy technicians they have staffed here. read more