I want to shout out Felicia in the pharmacy!! I stepped on a nail. In a 1800s style home! I was in…read morea panic because I haven't been updated on my tetanus shot. She acted quickly, gave me the vaccine. ALL while running that pharmacy! This woman deserves recognition, give her a paid vacation if you can because right there is the glue to your pharmacy! She really eased my mind. Other cvs pharmacies wanted me to wait until Monday and schedule online. With something this serious she was on top of things! Thank you so much Felicia again I seriously appreciate you!

Pharmacy is the worst. They take a long time to fill prescriptions and they've told us they're…read moreready at times when they aren't.

This is the most pleasant and helpful pharmacy I have been to in the area. I had been going to…read moreWalgreens for many years and they kept getting worse. I finally decided to transfer to Rite Aid. Lauren is very friendly and so is the pharmacist.

Staff is always friendly and helpful. The pharmacist is always available to answer questions, And…read moretheir prices are cheaper than CVS

10/28/21: I stopped by to get a few things before heading home. No one greeted me as I walked in…read more That's fine and dandy. I walked around and picked up a few items. The store was tidy and clean. Everything was easy to find. The store was very bright and I enjoyed my shopping experience. They have a CVS Minute Clinic here, but it was closed when I got there. Outside, they had an area set up for people who were coming for Covid tests. It was really well organized. William checked me out. He wasn't rude but wasn't friendly either. I was in and out in no time. I will definitely go back.

Very poor customer service. Lacks problem solving abilities and accountability. 0 starsread more

rospective patients, BEWARE!…read more Let me be abundantly clear: I will never set foot in this pharmacy again. The pharmacy technician, Belle, couldn't even muster basic professionalism. Normally, I'd attach "CPhT" to her name out of respect, but frankly, I have no idea if she's even passed her PTCE or if she's capable of it. Her combative attitude was completely unprovoked, yet she took zero accountability for her behavior. To make matters worse, the so-called pharmacist in charge, Katie, didn't have the backbone to address Belle's egregious conduct or her inability to respect healthy boundaries. Also, good luck escalating your concerns, because district manager David Flammia is apparently unreachable, which says everything you need to know about his ability to effectively manage this location. So unless you're a connoisseur of emotional abuse, delighting in being demeaned by someone as hostile and intimidating as Belle, do yourself a favor and steer clear of this pharmacy. Her behavior isn't just unprofessional; it's a calculated and aggressive attempt to belittle and impugn the intelligence of anyone who has the misfortune of dealing with her. Her actions make it painfully clear she's unfit for a role requiring empathy and care, turning this pharmacy into something more akin to a hostile interrogation chamber than a place where people can feel safe getting the medications they need. If you've been treated poorly here, I strongly recommend filing a formal complaint with the pharmacy's corporate office (1-800-853-3033) or the Virginia Board of Pharmacy (804-367-4456).

A close family member had left the ER and they sent in the prescription to Kroger in Chester, VA…read more As with other previous prescriptions when ready ; they will text you. The prescription was sent at 1:45pm on a Sunday 3 1/2 later the stated it was in progress, with an understanding it will be ready in a few. Well, no other text came so family called to see was it ready to be picked up. We were wondering because we had not heard anything This truly sarcastic young man proceeds to say, well you should have called earlier because you aren't someone special who has high regard over 100 other people waiting for theirs. Matter of fact, if y'all think you can get here in 11 minutes before we close I will have it ready. Non professional and ignorant; I was angry beyond measure. It was a disgrace. I wonder how he would have felt if this was his family member being verbally abused. People in this business have to be caring in whatever capacity. I loved everything about Kroger. But, when it comes to a person in extreme pain and need those pills for relief; but instead get ridiculed is horrible. There is a certain way you reach people. It's the courtesy of the individual. Just because this is your profession; you do not know the physical pain that they feel or the family that have to see their loved ones suffer. Then, having an absurd employee acting liking this

Walgreens is becoming CVS. This location is absolutely ridiculous. Never answers calls, when on…read morehold for 15 minutes repeatedly you somehow get disconnected. Imagine that! Go inside to get meds and never ready so you have to wait on an easy script that the pharmacist doesn't have to do anything to it but pull it from fridge. Top it off the pharmacist is rude.

The pharmacy is useless, it's been multiple times where I was told medication was ready and it…read morewasn't. I've even cancelled my prescription and had it sent to a different location.

I visited around 9 pm & it was very dead. The cashier was friendly & the store was clean. They did…read morenot have a lot of ethnic hair care items available which is shocking, but I was able to choose something close to what I was looking for. There is ample parking available. I'd recommend this drug store if you'd like to get in & out quickly.

I waited 15 min inside, and another 15 min in drive through…read more Neither persons working at 1910 hrs on 2 Nov 22, saw me. Not Moppy head nor the guy with the earring said hello , welcome, nor hang in there buddy we'll be right there. I'm a 65 yo white guy and ate this Rite Aid and I don't count.

I used to have all of my prescriptions filled at one of the big name drugstores locally. At some…read morepoint recently , they shut down their pharmacy and no matter who I asked, they would not tell me why or when they were going to reopen. It was almost as if they were going to be closed permanently or something. I found out later that the air-conditioning had gone out in the pharmacy portion of the building. All they had to do was tell me that and I would have understood but they refused to tell me. Made no sense to me. Anyway, I quickly moved all of my prescriptions to the local small business drugstore (Hometown Drug). They've been really great to work with. They actually answer their phone and you can speak with someone pretty quickly. I think I'll stick with these guys.

I love Hometown Drugs! They are wonderful to deal with. My prescriptions are ready in 30 minutes…read more They have suggested alternatives that my doctor approved. And best of all they deliver!

I've been dealing with this Pharmacy for over 10 years even when the location was on the staff on…read morethe is extremely short disrespectful and unprofessional. I've had a pharmacist blow hot air in my ear and talk back and then state to me. I need to call back with a better attitude. I'm not sure what is going on with this company, but it has went extremely downhill and they really need better pharmacist with better customer service when dealing with someone medication it's very important to have a Pharmacy. You can trust.

Macy at CVS on pharmacy on Boulevard was the absolute WORST. I got in line at 7:25 in the drive…read morethru, waited 35 minutes and at 8:01 is when I got to the window. They shut the gate in my face even though I was in line WAY before they closed. I went inside and told her my mom was sick and she said over and over she didn't care and that it's not her problem. They "close at 8" so they won't help you after 8 even though I was there way before they closed. She was screaming at me and insulting me. There will be a lawsuit. My mom was extremely sick and needed her medicine and suffered because of her. She was so unprofessional, cursing and insulting me. Everyone else that was in line before 8 came inside and was cussing her out. They were sick and needed their medicine. She cussed the customers back out.