This is the most pleasant and helpful pharmacy I have been to in the area. I had been going to…read moreWalgreens for many years and they kept getting worse. I finally decided to transfer to Rite Aid. Lauren is very friendly and so is the pharmacist.

Staff is always friendly and helpful. The pharmacist is always available to answer questions, And…read moretheir prices are cheaper than CVS

My Late Husband and I have been using this delivery Pharmacy before 2020 after quitting another…read moredelivery Pharmacy in The Tri City area When my husband became ill. Colonial Heights pharmacy received a prescription for shingles from Frank C. Jordaens Jr, NP during COVID. This Pharmacy didnt deliver the medication till after My husband was in the Hospital dying, 2 weeks later. Now I'm still dealing with them. I've called The Pharmacy board on them, I'm still not getting my medication on time or at all, unless I call in complaiNing. My heart meds aren't to be stopped unless my Dr says so The last time my heart meds didn't show up for 2 months. Today's Tuesday July 30 my Dr called in a antibiotic on The 29 that was not delivered today I've seen times I've been so ill i needed MRSA medication and it didn't come till the following week. I'm glad you walk in are getting such great service don't ever grow old and need your meds delivered. My experience is the service is appalling Hl

I Love, love, love this Pharmacy as they are Professional, Kind, Fast and Understanding…read more They Deliver for Free Monday through Friday and are open (check time's) on Saturday for Pick-up. They are Efficient and Quick I would Recommend them to Everyone

10/28/21: I stopped by to get a few things before heading home. No one greeted me as I walked in…read more That's fine and dandy. I walked around and picked up a few items. The store was tidy and clean. Everything was easy to find. The store was very bright and I enjoyed my shopping experience. They have a CVS Minute Clinic here, but it was closed when I got there. Outside, they had an area set up for people who were coming for Covid tests. It was really well organized. William checked me out. He wasn't rude but wasn't friendly either. I was in and out in no time. I will definitely go back.

Very poor customer service. Lacks problem solving abilities and accountability. 0 starsread more

I visited around 9 pm & it was very dead. The cashier was friendly & the store was clean. They did…read morenot have a lot of ethnic hair care items available which is shocking, but I was able to choose something close to what I was looking for. There is ample parking available. I'd recommend this drug store if you'd like to get in & out quickly.

I waited 15 min inside, and another 15 min in drive through…read more Neither persons working at 1910 hrs on 2 Nov 22, saw me. Not Moppy head nor the guy with the earring said hello , welcome, nor hang in there buddy we'll be right there. I'm a 65 yo white guy and ate this Rite Aid and I don't count.

I want to shout out Felicia in the pharmacy!! I stepped on a nail. In a 1800s style home! I was in…read morea panic because I haven't been updated on my tetanus shot. She acted quickly, gave me the vaccine. ALL while running that pharmacy! This woman deserves recognition, give her a paid vacation if you can because right there is the glue to your pharmacy! She really eased my mind. Other cvs pharmacies wanted me to wait until Monday and schedule online. With something this serious she was on top of things! Thank you so much Felicia again I seriously appreciate you!

Pharmacy is the worst. They take a long time to fill prescriptions and they've told us they're…read moreready at times when they aren't.

Great selections and prices. Has everything from food to pharmaceuticals. Will recommend to…read moreeveryone I know!

Worst pick up ever!! My family waited more than an hour to get groceries. Lines are always long and…read moremany items are out of stock. This what it looked like when we had to go inside to get our pickup order.

This is not the pharmacy you want if you are on any controlled medications…read more My doctor approved my controlled medicine for refill at 28 days but at the pharmacist discretion (not cvs) they will not fill until 29/30 days so, it's all depending on what mood the jerk is in weather or not they fill at 28 or 30 Time to change

This pharmacy is unreliable when getting meds filled. They close often for unknown reasons…read more Yesterday 4/23 they were closed because no one had keys to the pharmacy. How do you not have keys or the ability to get the keys. It takes 2-3 days to get a script filled. All they say is we're short staffed over and over. No apologies from them. When you need the meds and it takes days to get them filled it's unacceptable. I get that everyone is short staffed but when the patient's health is being impacted then corporate needs to step up and do something. This is a 24 hour pharmacy but not open 24 hours. Then when you call to ask about when the meds will be ready after waiting days they immediately text they're ready. Makes you think they were ready all along they were just sitting there. I will be leaving this pharmacy due to their lack of filling meds in a timely manner and claiming doctors denied refills when in fact the dr approved them via fax or e prescribing. THE Pharmacy had terrible communication with the patient. Do not recommend this pharmacy at all.

This is for the Pharmacy. My dog was recently diagnosed with epilepsy so I'm fairly new with the…read morerules and regulations of picking up certain medications. I tried picking up Phenobarbital for him at least 8 days before he runs out just in case they're out of stock or they are hard to refill(an issue we had with his emergency meds at this location.) I was told by a young girl who helped me out (who was talking to a man on the side) that it was way too early and to come back 4 days later to pick up. Did just that this past Monday. Was turned away once again, told it's still early and come back tomorrow(today which is Tuesday.) I dropped by and was helped by an older lady who actually checked to see if they had the Pheno in stock. She said they didn't and had to order a refill. I asked her what to do for future reference(to save all these stupid trips back and forth empty handed) and she explained to call in 4 days ahead for a refill and come two days before it runs out to pick up. Had I been explained that from the beginning, I feel like I would have gotten the prescription sooner. Idk if the younger girl was new but it would've been better to explain that to me. I'm really grateful for the woman who helped me out today so I know for the future because God forbid I cannot have access to my dog's meds before they run out. I really hope that NEVER happens or else THEY will have a BIGGER problem.

Called this afternoon and asked about bringing my 3 children in for their 2nd COVID19 vaccinations…read moreand was told to bring them in anytime between 2 and 3 PM today. I then went on to ask if those would be the walk in hours all week but was hung up on before I could fully get the question out, let alone answered. I pulled my kids from school and rushed to the Rite Aid to make it on time, arriving approximately 25 minutes until 3. The woman at the counter then told me that there are 3 people waiting on vaccinations and if they can't complete them and get us in before 3 PM they will not do the vaccinations. The woman then gave me 2 forms instead of the 3 I said I needed which led to having to get back into the line all over again and ask for one. Once I got back to the counter and asked for another paper they let me know that it is now 255 PM so they won't be giving us vaccinations. I asked the man at the counter whom I am almost certain is the person I spoke to on the phone why they would have not told me any of this when I called and said I would be bringing in my 3 children. He literally shrugged it off and said someone will let me know next time and walked off. There were also active duty servicemembers in line behind me prior to 3 PM who were also being turned away when asking for vaccines. Upon leaving I called into the location and asked for the name of the pharmacist on duty, the same man laughed and said that he is the pharmacist and his name is Brian. I asked about a last name and he laughed and said Taylor. He is not the person who initially answered the phone and put me on hold for about 8 minutes before he came on the line. After speaking with the corporate office they said this person likely gave me a fake name. A formal complaint was filed. This is the absolute worst experience I have ever had in a Rite Aid. Please do not waste your time and money on such trash service. They will literally tell you to come in just to turn you away once you get there.

Probably the worst CVS location I've been to. The parking lot is super small and I'm unfortunately…read moreone of many that have been transferred to this location from the Rite Aid that closed. With the influx of transferred people and current CVS patients picking up, it creates a long line that me, a pregnant woman about to pop, can't stand in for too long nor do I have the damn patience. I also have GD and have been trying to get a Glucose Monitor from them for the past Week and a half. Like someone else mentioned on here, ITS LIKE PULLING TEETH. So I've been attempting to transfer that RX to Walgreens. Even they can't manage that... Every time I call to get help, there is always this clueless pharmacist that seems like she literally doesn't give sh*t. I asked the status of the transfer, she replies "Oh LoOkS LiKe ItS bEiNg TraNsFerReD" "Yes, is that transfer pending still or what is the status?" "Its Transferring." WOW GOOD JOB. THANKS FOR THE HELP MORON. I don't know what her name is but she needs to work on her communication skills because I've been pretty clear about what I needed and she still manages to be confused some how. wtf.

THE WORST PHARMACY EVERRRR!!!!!!…read more If you actually need your medication don't count on this place to fill them in a reasonable time.... they don't care how long they take and blame the fact that the pharmacist had 30 flu shots to do which sounds to me like they don't prioritize their customers. After this month I will be pulling every prescription I have with them. I should not have to wait 7+ hours for a prescription to be filled.