Very nice professional Pharmacy would highly recommend, couldn't stand CVS most miserable staff…read moreI've ever encountered! Glad i left

This is my third time here, and I don't know why I didn't start coming here sooner for my…read moreprescriptions. My doctor is next door, and I think they own the whole building. The pharmacist is awesome! He is very helpful, and answers all of my questions. Friendly staff as well.

Staff are all very nice and helpful... at times, they'll go out of their way to assist…read more I mostly use the pharmacy, but staff in their general store are also helpful and very nice people. CVS in Berlin [that is Berlin, not Kensington...]

This rating is just for this pharmacy. The staff are rude, prescription refills take forever, meds…read moreare routinely out of stock. We were trying to get a script filled before going on vacation, it sat for days "In process." Called to see when they could fill it - they were "swamped" (they are always swamped) and it would be a few more days. No problem- asked to have it transferred to another CVS. They didn't transfer it, they just canceled it! Not their problem any more! Any other CVS is worth the drive. This one is horrible.

This is my normal go to pharmacy and everybody is nice and friendly…read more Every time I bring my dog through the drive-through, they always give her a treat!

This is just my experience in the store, I have no experience with the pharmacy. The entrance is at…read morea light, so that's nice if you have to turn left to get in. The parking lot is well lit and has lots of room. There's even a bench in front of the store. Inside is clean, a little full for a CVS but everything is where you expect it to be. Extra stars for the employee who checked in from his break and went right to ringing before even putting his uniform shirt back on. I was so happy to have someone help the line move while the other cashier was being bogged down by slow understanding customers. Who needs the formality if it gets me and my fellow customers on our way?

Efficient, fast and usually very friendly. One pharmacist is…read morea lot friendlier and more personable than the other but both are efficient. The only problem I have is they can't always contact my doctor but neither can I and I know they try.

I have very very happy I moved over to the Rocky Hill Pharmacy. I've been using Walgreens for many…read moreyears. Unfortunately Walgreen's seems to be very very under staffed. Major issues getting my prescriptions filled. I visiting nurse recommended The Rocky Hill Pharmacy. Outstanding service , very professional and a very clean and professional store/office. A big change have one on one service . I'm very happy I switched over to The Rocky Hill Pharmacy. 5 stars.

First, and last time here. There are no self check outs and the check out line was almost to the…read moreback of the store. One poor cashier was going back and forth between the two registers on a Saturday afternoon. Sign of poor management.

If I could give a Zero rating I would. Been using CVS because of the location for 4 years…read more Absolutely the most miserable staff ever encountered anywhere. Slow service love to let you stand without acknowledging your existence. Act like they are doing you a favor. I'm done trying another 5 star rated one on Berlin Turnpike, not a Chain!

I went to this pharmacy to pick up a prescription and the tech, Hector, was super rude. He didn't…read moregreet me at all he nodded his head and when he asked my name he continued to cut me off when helping with spelling. I don't recommend this pharmacy if you expect quality customer service.

Came in for a passport photo and instead of being helped the lady at the photo center desk looked…read moreat me while she continued to talk on the phone. I stood there for almost 10 minutes before asking the lady at the counter to help me out. Finally they got someone from the back to come out and assist me with my passport photo. Talk about lousy service. Honestly ridiculous-- female wasn't wearing a name tag however young girl maybe in 20's with glasses.

Everyone at this pharmacy has always been so pleasant. When I needed not only a vacation override…read morefor a prescription, but also a different generic (because my insurance suddenly stopped covering my reoccurring prescription - ugh!) they were nothing short of attentive, cordial, and helpful. My grandmother visited this pharmacy for decades and when she passed this last Spring, the pharmacist expressed his genuine condolences to my family. You don't often get to experience this level of service and support.

From the owner: Neighborhood pharmacy where Stop & Shop's trained and trusted pharmacists can conveniently fill…read moreprescriptions, as well as safely administer COVID-19 and other vaccines.

On September 26th I had an outpatient surgery at the hospital which called in two different…read morepainkillers to this pharmacy to be used if needed for pain after the surgery. On September 28th I received notification that the status of one of them was as of yet unknown and the other one would not be ready until September 30th. It's a good thing I have a high pain tolerance. I called the pharmacy to cancel the prescriptions being filled and to obtain the numbers of three previous prescriptions which I had transferred there recently due to a current move and they only had a record of one of them even though I had confirmed them with the pharmacist at another time. They offered no apology nor were they concerned that I am taking my business elsewhere. I consider that they are totally incompetent, unprofessional and an example of the worst form of customer service. I would tell anyone to avoid them.

Best pharmacy around never ever have to wait it is always ready they notify you with a text I just…read morelove this place

Wendy was great taking care of our order! Clean store, venders do need to do better when checking…read moretheir products.

Walked in to this CVS to get some cold meds. Huge parking lot. Overall a nice organized store. Has…read moreall the services including pharmacy, photo printing, passport photos and self checkout kiosks. Saw lots of deals on many items. But one eye sore was a pipe sticking out of the ceiling to collect leaking rain water from the roof.

In and out in under 15 minutes…read more No lines, fast service, and the kiosk check-in made pickup super easy. I tried the drive-thru first, then went inside, both were smooth. Clean, quiet, and actually organized Plus, CVS always comes through with the coupons and savings... so quick and budget-friendly

Impossible to call the pharmacy on the phone. You get in a loop of automated messages that goes in…read moreinfinite circles of nothingness.