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San Diego, CA

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Cutting Edge Restoration

4.2 (122 reviews)
Open • Open 24 hours

Services - Cutting Edge Restoration

Mold remediation

Cutting Edge Restoration Photos

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Reviews With Photos

Before and after pics. Very happy with their work!
Melanie C.

One thing to add that doesn't directly have to do with Cutting Edge: should you need a packout of your household items, **DO NOT** allow them to refer you to 1-800-PACKOUTS. I am currently one week out from project completion and am still not moved back home because 1-800-PACKOUTS was not honest with my insurance company about the packout amount, and since the final amount is more than what was agreed upon, I can't pay it and therefore they are refusing to move my household items back. My insurance adjuster also told me every time he's had to work with them it's been an absolute headache. The takeaway: research your own packout company and tell your project manager that's who you'd like to work with.

Price per sq. ft. of the wallpaper that we were told compared to what shows on the work order.
Precy A.

Another unsatisfied and unhappy family here with Cutting Edge Restoration's work. For new clients reading reviews, LET ME START WITH -- ASK YOUR INSURANCE FOR THE WORK ORDER. This will help you find out how honest/dishonest the people you're dealing with. Like some of the other reviews, we were referred to this company by the plumber who did work because of the leakage. I wish I researched first. Now, here's our experience with photos. 1. Unprofessional. The quality of work doesnt live up to their tagline "Expert Service With Integrity." We let the workers be and stayed in the kitchen, me and my mom. They were playing music/song on the phone, laughing, and can hear videos being played. 2. One worked with paint in the garage and didn't put something to protect the floor. Used the hose and left a mess. Paint smears in the garage. I have to put cardboard boxes on that spot so when they come back next day it's protected just in case they'll work with paints again. 3. Appears as if they weren't briefed on what work to do. They painted half of our living room. Who would like a half painted wall? My mom even told the guys we were expecting the whole wall to be painted as we were told and understood it. Sent photo to Jose and he stopped by and look at it. Guys came back to paint the other half. I even felt like we were asking for a favor. But when we got a copy of the work order, it says there that ALL WALLS to be painted FOR A UNIFORM LOOK. How hard is it to brief the guys on what to paint? 4. We discovered one of them unplugged the washer/dryer and used the outlet because the washer/dryer wouldn't work. A "Can I unplug your washer/dryer so I can use the outlet?" would be appreciated. Or "Is there an outlet we can use?" Simple things like this will be appreciated by clients. Happy clients means more referrals. Business. There were even sawdust left in there which I took photo. 5. Said they were done working in the bathroom. When they didn't even did the caulking. They even have to be told to do it. I told the manager and I was told the guys will look at it when they come paint the other half of the wall. Guys came back, we were just observing. Again, didn't put anything to protect the floor/tiles where he put the paint. My dad did. They were ready to head outside, no clue at all that they will do the caulking or they were told about it so my dad told them. Only then they did the caulking. Still my dad even need to ask them to add more as what the guy put wasn't enough. With the vanity. It wasn't painted inside and outside. (See photo included if that looks painted to you). 6. Left mess in the bathtub. Didn't clean it after they were done painting. 7. Said they will be back to install wallpaper WHEN WALL WASN'T EVEN PRIMED. 8. We were told the allowance for the wallpaper is $1.10/sq.ft. If we select a more expensive wallpaper we'll have to pay the difference. Guess what? The allowance is $2.91/sq.ft. I told the manager if we, the client will get the wallpaper, we have to deduct the amount we are going to spend. He didn't say anything. We even went through the trouble of going to a store as he asked, checking online, making phone calls for wallpaper. Opposite to what we were initially told that someone will come to let us choose a wallpaper. While it says on paper that they'll provide the materials. We're prolly the first client they will work with asking for a wallpaper as it appears they don't know that the store they referred us to doesn't carry wallpapers. So with what we discovered on what's with the work order, we wish we didn't get this people to do the restoration job. 9. Other things we found on the work order that shouldn't even be there like doorbell. Seriously? In the bathroom? 10. Only heard from them today after over a month because my brother made a call at their office. But no. We don't want anything to do with these people again. Don't be like us. Read the reviews first. And speak to your insurance adjustor request a copy of the work order. Youll be surprised.

Guest bathroom- tile and painting all done by Cutting Edge Restoration team
Jennifer E.

If one is ever in need for a restoration company due to water damage, Cutting Edge Restoration should be your first call. I'm am so thankful, my plumber, Fabian from Fabulous Plumbing, recommended this company. Having to go through a claim involving multiple insurances, HOA, plumbers, mitigation, and rebuild work, it can be both intimidating and overwhelming. However, through the struggle, I meant some of the best and trustworthy people. Sleiman, you were a god sent! You were so kind to me, taking the time to explain how a claim works and being there when the insurance guy showed up to make sure it was legit with what he and my HOA team were saying. I am so grateful for you. Not only that, when Sleiman and team came in to do the mitigation work, the level of professionalism and the integrity of how they handled the job and my home, was top notch. After the mitigation team, came the rebuild Team lead by Jose. Jose was another stand up guy who was very patient and kind. Jorge lead most of the work for the rebuild and he always put my mind at ease with explaining next steps and taking care of any concerns I had along the way. Cutting Edge restoration has some of the best people. They still value customer service, kindness, and integrity, something that seems really hard to find nowadays. Thank all of you guys for taking such great care of me. If I ever need future work (I hope I'm done for awhile) your guys are the first I will call! Thank you so much!!

Hole made by the plumber, didnt get fix until after one month.  Repair in the interior was bing done but stucco is still open
Angelo G.

I had water damage in the kitchen due to a busted pipe. Cutting Edge did the repairs and I would like to give credit to the workers who did the actual work. But for the management they need to improve a couple things. 1. Lack of communication. They need to have a plan laid out to the customer, they need to provide updates on a weekly basis. What happened to me is I dont even know when the workers will show up, sometimes they only work 1 or 2 days in a week. I keep on messaging the main office asking them if somebody will work in my house on that day. It should not be the customer asking for the update. 2. Sub contractors show up un-prepapared. They show up to my house at 830 in the morning and they dont have the materials needed this happened numerous times, this is a failure of the project manager. They will ask me that they need to go to Home Depot to buy materials, completely UNSAT. Also the plumber punched a hole on the stucco and did not inform anybody, they have been working on the interior of the house and the stucco outside is still open! They fixed it after a month when I told them that there is still a hole. Also the sub contractor dont exactly know what to do, I ask them about the project and the response is . 3. There are charges on the quote that are not performed, I did not complain because insurance paid for it but be careful with the estimate. Goodluck...

Finished shower

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Thank you for your kind words and for acknowledging our great team.

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4 years ago

They are quick and get the job done properly. Thank you for a hassle free repair Miguel.

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Ask the Community - Cutting Edge Restoration

Review Highlights - Cutting Edge Restoration

“Jose, the General Manager, was very easy to work with and was clear in communicating scope of work and timeline.”

Mentioned in 16 reviews

Read more highlights

Bello Express Carpet Care - Sisal rug before cleaning during dusting process before urine decontamination and wash

Bello Express Carpet Care

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Otay

Bello Express Carpet Care was recommended to me by another carpet cleaner who unfortunately does…read morenot service my area. They were professional on the phone and carefully went over my expectations as well as the service they could provide. Few things that I noticed: 1. Professional attitude - Bello arrived on time and after the initial walkthrough, he went over the entire process. He went over different types of carpet cleaning they provided (standard vs. deep clean), how long the process will take, how long to dry, face masks/shoe covers they'd use (he even offered me some shoe covers!) 2. Competitive pricing - pricing was very competitive from the quotes I received from other cleaners. Bello also provided a breakdown of the cost and answered any questions I had. I appreciated that he was upfront with the costs and there were no hidden/unexpected charges at the end. 3. They have a portable machine! I was worried that the truck mounted machine wouldn't be able to reach my unit so they were kind of enough to bring a portable machine (does require extra charge though). 4. Thorough and careful - the team brought corner protectors so that their machines did not damage the walls/paint. They also took the time to wipe up any wet spots left by the machine on the non-carpeted areas. I am very satisfied with their professionalism and quality work. I'll be recommending them to anyone I know who needs their carpets cleaned and will definitely use their services again!

There happened to be some water type stains on our two year old couch and Bello Express cleaners…read morecame in and made our couch look brand new! Absolutely impressed by their professionalism and service and their work. They come in and let you know right away what needs to be done and provide you with options. If you have invested in your furniture, you also need to invest in maintaining its condition in the future years to come. Bello came in and did just that for us. Will definitely use them again. Thank you!

Quality Restoration Services

Quality Restoration Services

(22 reviews)

I highly Quality Restoration. When my icemaker leaked, I had another company come out initially to…read morecheck out the damage. They missed a lot, and if I had followed their recommendations I would've been left with mold in the walls and moisture under the travertine flooring. As soon as Steve from Quality Restoration came out, I knew I was in good hands. He had such a confident and calming approach, and educated me on what I was entitled to from my home owners insurance. Luis, Christian and the whole team were so kind and professional and worked really hard to make sure I was happy with all the repairs, every step of the way. At first I wasn't sure if I could trust everything that they said since I don't know a lot about remodeling, etc. However they proved themselves to be honest and caring, and they basically held my hand through the entire process. Luis even gave his input on many design decisions, which was so helpful. They went above and beyond, and I am so happy with the final results. I will continue to call in them for any future restoration or remodel needs. I am so appreciative of what a great job they did!

Excellent resto company. Luis and his guys were always on time, communicated well, and open to any…read moreminor changes that were needed. I got other bids on different parts of the project, and Quality usually had the best offer. I'd recommend them to anybody looking at remodeling or restoration jobs.

Dryfix Services - Before the dryout from a catagory 3 loss.

Dryfix Services

(10 reviews)

Otay

Dryfix is better than Home Depot Design Center…read more Chris and Jaime did a great job of communicating with my wife and I from start to finish through or condo remodel. Dryfix gave us a huge selection of vinyl flooring and carpet choices and we used them to paint as well. Our place came out looking GREAT and we'll be using them again for future projects.

There is NO way that the reviews on here are real or maybe they are better at restoration but when…read moreit comes to construction/remodeling Dryfix Services are THE worst! I've had them working in my home now since October for a job they told me would be done, Dec 5th. It's almost February. I can't even begin to explain everything that has gone wrong but here are the highlights: Sales guy named Sergio who promised the moon and the stars, all was a lie. Contracted a guy named Manny who would never show. Ambiguous quote that the owner Jaime could not stand behind and has tried to go back on several time now. Project manager, Chris as much as I want to like the guy, promises only get you so far. Workers have chipped my new vanity, cracked tiles, scratched my new toilet seats. They couldnt even center a showerhead in one bathroom and the hot water comes out cold in my other shower because the faucet was installed wrong. Has issues with countertops being installed. The first bathroom was not supposed to have a backsplash because I had a tile wall behind. The second bathroom needed a backsplash because there was no tile behind. Of course, they got both bathrooms wrong! It's literally been like this almost every day of the project. Everyone points the finger at each other while the owner Jaime has his assistant Gabriela send invoices for material costs that we never agreed on because they overpromised. No accountability. No time management. No respect for working Mom. The only guy who has done a good job is the tile guy Eduardo who has to keep coming back and redoing work because the other workers can't get the job done right the first time. I've literally never had a vendor drive me so insane in my life. Everyone warned me that contractors can be terrible but never in my life would I have imagined the stress this company could cause me. Do yourself a favor and look elsewhere, no matter how cheap their quote is or what other reviews or even their references (I called) say!

Cutting Edge Restoration - contractors - Updated October 2026

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