Go only if you must…read more I was a customer here for over 3 years, getting the same compounded prescription medication regularly. Although I got the meds on time, there were frequent annoyances with the staff, who mostly behaved like they were stressed out - unfriendly, unhelpful, curt. For instance I tried to talk to them about the availability of various medications and dosages related to what I was already using (to share this info with my doctor), and, rather than share useful information with me, they kept saying, "That's for your doctor to decide." These people could not comprehend that I was trying to obtain useful information to share with my doctor who would then make the decision and prescription that would thereby provide them with more business. Docs aren't born knowing about compounded medication options. I always felt like the patient/customer was an afterthought at The Compounding Center. There were frequent problems. One time my PCP's error filling out the Rx led to the staff at this store treating me like I was attempting a fraud. They did not take proper steps to verify the problem with my doc and I had to make a bunch of phone calls to straighten it out. They didn't fill the Rx and they didn't even bother to let me know there was a problem with it - they just assumed I was trying to cheat them. They did not apologize for their gaffe until I called and demanded one. They then offered me a free refill, but never actually provided it, which was pretty much the beginning of the end of my relationship with them. Later on, the dispenser for my meds wasn't working properly. I called them and made a trip in to have them look at the dispenser. An employee told me I didn't know how to use a pump dispenser properly - WTF. The last straws were that (1) they suddenly raised the cost of the Rx by 30%, and (b) my lab values of the prescribed compounded medication began dropping, and my PCP became concerned about the quality of the compounded medication, and consequently switched me to a name brand.

I have been a longtime customer and just wanted to say Thank You to the staff. I was running late…read moreone night to pick up my medication and i can't miss my medication since I am undergoing fertility treatments. The pharmacist stayed late so that I could get my medicine and they have even delivered it one time when I couldn't get there. I would recommend this pharmacy to anyone. Everyone has always been so nice. I even transferred my dogs medication there since they do pet medicine too.

I just transferred my compound prescription from Clark's Pharmacy to Carefree Compounding &…read moreWellness. It was too far of a drive coming from Anthem. So glad that I did this, because the pharmacist and staff are so nice. I give them 5 stars. Something else I really appreciate is that they can deliver it to my home at no charge. I'll use that option next time. These guys are close, convenient and friendly. I highly recommend them for your compound pharmacy needs. Sincerely, Michelle S.

Horrible. Unprofessional. It's appalling. I would rather drive 45 minutes to Scottsdale than deal…read morewith these people.

*Update!!!* Two…read morehours after posting my review, owner Jeff called me and left a message, apologizing for my bad experience and wanted to hear my whole story. The quick response surprised but more so impressed me because I could tell from his message that he sincerely wanted to speak to me and to help me right the wrong. I called him two days later, gave him my whole story and he was very apologetic of how things were handled. I am absolutely grateful for him taking time to resolve this issue, hearing out what I have to say and most importantly, handling my situation with outmost respect and professionalism. I told him that I don't take pleasure in posting bad reviews. However, if my experience could somehow help someone else avoid what I went through then I will post about it. I'm really happy that there are still people out there that truly care about customer service! Again, Thank you Jeff for helping me out!

This place has to be a joke, right? Who offers shipping but doesn't disclose the how much it costs…read moreto ship?? Who has the time to drive 45 minutes away to pick up a prescription? ESPECIALLY women who are struggling to get pregnant!? You've got to be kidding. Do fucking better. OH and then to top it off, YOU lose my paperwork and proceed to tell me it wasn't your fault and you "dont do same day deliveries"?? Jesus, INTEGRITY my ASS! And then you want to get my card information before we even talk about how to proceed?? Fuck right off. Ill go to my local Frys. EDITED: Received a call back from the same ass hole (I believe he said his name was Derek) who asked me if I wanted to fill my prescription about 5 hours after our first conversation happened. He proceeded to let me know that if I had just "stayed on the line" and didnt hang up on him earlier I would have found out that they "were going to waive my fees and do same day delivery" for their mistake... OK So I ask him if we can we do a delivery for tomorrow instead (its 4 PM here). And he says SO spitefully "I'm sorry ma'am that ship has sailed, I wish i would have known earlier you wanted to proceed this way." For such a smart ass, he's a complete idiot. If you really wished you wouldnt have known earlier, you wouldnt waited 5 hours to call me back.

This Pharmacy never answers their phone, and when they do, they will put you on an internal hold…read moreand never come back. I literally waited for 20 minutes, got in the car, drove down there while still being on hold and walked up to the Pharmacy desk, where there was nobody in line, just 1 pharmacist and me on hold with no intentions of picking up the call. When the store manager came up, he said, "yeah we've had a lot of complaints for years about getting the pharmacy to pick up the phone". You are the store manager, DO SOMETHING...MANAGE..don't be afraid to have tough conversations if this is a constant issue! Changing pharmacies

The pharmacists and staff are great. They answer the questions I have and are helpful.read more

I don't know if they have changed pharmacists since some of the low rated reviews were made. My…read morefirst experience at this pharmacy was in mid May 2026 pharmacist a young man, went way out of his way to help us find a discount for very expensive medication as my father does not have a Medicare supplement. I have switched all of his prescriptions to this location.

Went to pick up meds for my husband,Helil the pharmacist, was so rude and seemed overwhelmed with…read morethe simplest of questions and only one other customer was there.Ive been here on a couple of occasions and she is this way with everyone while I'm waiting.She has the worst customer service skills and won't listen to anything you have to say.Just seems like she is really unorganized and stressed. I hate when I have to go to this Pharmacy.Wouldnt recommend it.

I met Mike at the PregoExpo in Phoenix and at the time I was having difficulty getting my insurance…read moreto cover a breast pump for me. My insurance said that they wouldn't provide my free breast pump until a month before I was due and that I must have coverage at that time. Knowing that I was leaving the company and would only have coverage for another week - I went to Mike to see if there was anything that could be done. He contacted my insurance, set me up with a pump, and it was delivered the next week! Great experience, 5 stars.

I started trying to order my breast pump over a month ago. I was informed that I slipped through…read morethe cracks and it was forgotten and would be done immediately. I have now been trying to get an answer and no response for the past week. Very unorganized. Unfortunately this is the company my employer uses. I tried calling the business and the voicemail box is full.

Girlfriend needed a boot, there was no one else in the area that could assist us same day. This…read moreplace helped us right away and gave us the most affordable option. Thank you guys!!!!!

I'm so glad to have found this wonderful store!…read more Hubz received a medical diagnosis last December, and we've been on a journey ever since! If we'd come here first, we wouldn't have had to figure so much out on our own, been assured of purchasing quality products, and even found the items that would help him before we were at a point of needing them. It's too bad we made things harder on ourselves than they had to be, but as we browsed today, there are three items we think we're going to need shortly. Even if you and yours are in good health now, take ten minutes and browse the wide range of items just to become familiar, then you're confident and prepared if/when an injury or illness. I wish we had. Amazing staff as well!!

We've been using Vertisis for about two years now. They are easy to get in touch with, and have…read moregreat customer service. Our orders are received quickly and are always accurate. They have a good selection of products.

Since starting my custom treatment for cancer 12/4/2023 at Envita, I have been using Vertisis for a…read morecustom compound specified by my doctor. Service and professionalism has been excellent.