Kool Fog installed my misters a few years ago, every year they service and check the system. The…read moremisters allow me to enjoy my patios and garden. The techs are excellent, well informed and on time, if fact, they were early this year. A must have living in the desert.

Showed up exactly when they said. Calvin was awesome. Took his time explaining my new system and…read morereplaced the bad nozzles. Very friendly. I am very happy that I used Koolfog

Ryan, Kimberly, Adam & Jeremiah are awesome. Misting systems run in this family so go with the…read morepros. Install was timely and took a little more than half a day. Adam did an excellent job explaining the operation of the system and maintenance. The install was clean and professional and with no negative impact to the shade structure and landscaping. Definitely a 5 star experience!

Very impressed with Ryan and Kimberly owners of Modern Misting Systems. I had another company out…read morefirst who felt like used car salesman and had very poor implementation ideas and were considerably more expensive, for not as good a system. Modern had great ideas, did a beautiful job on the installation, hiding as much as possible and finished very quickly. They adjusted things just to our liking and we are loving the misting!! We highly recommend this company!

Grossly over charge for routine service. When challenged Ms Jackson claimed she accidentally…read moredoubled billed. Did not furnish a check off list of duties not performed. $150 equipment check up turned out to be $341. Entered private security guard gate to property using my name, unauthorised with no appointment.

I had my system installed by microcool,the service installer I believe was named Juan. He was very…read moreknowledgeable and did an excellent job. The whole company has been amazing and I recommend them to all my friends.

Alan & Jack helped us out on a couple projects and we're great! Easy scheduling, arrived on time,…read morekept us in the loop the whole way and no surprising costs. Definitely keeping Priority One in our bookmarks for future use!

One of the worst customer service experiences I've ever had. I don't like leaving negative reviews…read moreand as a former business owner, I always strive to resolve things with the business before taking to the internet. This is a lost cause. We called over a week in advance for an inspection on a house we are closing on, already in escrow. I let the person booking know that we needed a sewer inspection and that contingencies were being removed so it was crucial that we get the inspection as promised. I was told we would get an estimate for services in advance. Despite calling back three times prior to the inspection, I never got an estimate. It was too late to find a new service. On the day, we were able to get a price, which seemed fair. Our window was 12p-2p. Alan, the tech, showed up at 2:30 and only when it was time to do the video inspection of the sewer did they discover that the battery for the video unit was not charged. They dispatched another battery, but our realtor had to leave by 3:15, and there was just not enough time. How do you show up to do a video inspection and not have a charged battery, not have a backup, and not KNOW in advance your battery is dead? OK, not great. Alan promised us he would return at 10:30 the next morning. I explained to him that this meant we'd have to book another night at the hotel, and incur expenses for the dogs, food etc. All in all, it cost us an additional $350 because of their failure to bring a charged battery, Not happy. My jaw hit the floor when Alan informed us that there'd likely be an additional charge to come back the next day which was a Saturday, but then quickly backtracked, saying it wasn't his call. We spoke to someone on the phone who assured us that since the error was theirs, they wouldn't uncharge us for having to come back the next day. Well, thank you SO MUCH. Needless to say, the next day, after having incurred a $350 hotel stay, plus dining, toiletries, etc. NO ONE SHOWED. The realtor was with us, having left her family for the appointment. After 40 minutes of trying to figure out where the hell Alan was, we were told that unless we paid the additional $150 - again DUE TO THEIR MISTAKE WHICH ALREADY COST US AN ADDITIONAL DAY AND $350 - no one would show. And they didn't!! UNREAL. The guy we spoke to on the phone was cold, displayed no remorse or empathy, It felt like a total shakedown. What a great grift - have your battery not charged and up-charge people for it when you can hold them up in the wild. We ended up calling USA Drain and Plumbing who were courteous, understanding, and sent someone right out to do the job at a fair price. They also wrote a great report. Again, I hate to write bad reviews as you can see from the vast majority of my reviews. This one though left us no choice. I wish there was an option for ZERO stars.

I feel very fortunate to have found Ryan and then to have him and his team complete my total…read morebackyard renovation. I ended up with the backyard of my dreams thanks to Ryan and his great crews. My project was very challenging in that it was an old, very large brick patio that had to be completely demolished along with several layers of old concrete and then transformed into three new modern tile patios along with building a large privacy wall. My backyard project was started and completed last summer under the most severe heat conditions. Consistent with other reviews, Ryan is very knowledgeable, honest and fair, easy to work with and always tried to find ways to accommodate while maintaining project integrity. He and his team are first class, reliable and wanted to do everything perfectly. Ryan always went the extra mile and the project was completed in a timely manner despite a hiccup on my end with my tile order. In addition, Ryan took the time to personally build my great barbecue surround. So, like other reviewers, I highly recommend Ryan and Precision Patios for your outdoor project to create a beautiful new space.

Ryan and his team consistently demonstrated professionalism at level rarely seen these days. They…read moredid what they said they would do and they did it when they said they would do it. On the rare occasion when things changed, Ryan or one of his team was in contact with me to let me know what was going on. When issues with the permits came up as they often do, they handled them efficiently and effectively. Rarer still, when something went slightly askew that could have been avoided, Ryan took complete responsibility, and we were back on track instantly. Most importantly, we are delighted with the result! This is a good group of professionals, folks, give them your business. You won't be sorry.

Teserra provided excellent customer service, offering me more affordable options for my hot tub…read moremotor than any other business I contacted. They quickly replaced everything and even gave me advice on the pool filter. I'll definitely consider them again when I decide to refurbish my pool.

We have had such a wonderful experience with Teserra since purchasing our new home with a…read moreTeserra-built pool. The customer service has been truly outstanding and we're so grateful for the care and support we've received. Cassandra in particular has been amazing. She meets you where you're at, communicates clearly and thoughtfully and makes the entire process feel easy and supported. Her customer service has been exceptional and it's clear she genuinely cares. We're very thankful for Teserra and would absolutely recommend them to anyone looking for a company that stands behind its work and takes great care of its customers.

Great experience with Sunlogix installing solar with batteries on my home in the desert…read more Mark Licon, my account rep was outstanding. He has great knowledge and experience, which was invaluable as we designed our system. He listens and asks good questions, so he understood our priorities and goals. We came up with a cost effective plan that meets our needs really well. It's installed now, and we are very happy. Mark was with us through the whole process including finalizing our design (he recommended a panel upgrade that didnt cost much and seems to be well worth it), permit application and HOA approval and install (and after). Our home is in an older neighborhood designed by a well-known desert architect, so the visual effect of the system was important to us and to our HOA. Mark and his guys came out twice to do mock panel demos to make sure everyone (including the HOA) was satisfied and to get us through HOA approval, which went without a hitch. Install went well and Mark was key contact through that whole process as well. I had questions, and he made sure they were addressed immediately. Mikayla is another powerful asset at Sunlogix. She's invariably the one who picks up the phone when you call the office, and she seems to know everything. If you manage to call when she doesnt know the answer to your question, she knows how to get you through to the right person, right then. Any time Ive had a concern, she's been helpful and able to get me an answer right away. She is always pleasant, every single time. They've both provided great follow-up since the system went it. Mark came out and walked us through the system, making sure we understood all the parts and what to do when things come up. He walked us through the app and all its uses. Several years ago I installed a different system at a different house in the desert, with another company who installed it and then disappeared. No follow-up, no training, no service. This is why Im sensitive to service during the permitting, install and after. Sunlogix, has been the opposite of our previous bad experience. They have been great. The whole company, especially as represented by Mark and Mikayla, seems to be in this for the long haul. BTW I also met Glenn, the CEO of the company, when I dropped by to check out their offices. He was personally interested in our project, eager to make sure things were going well. There's real security in this kind of interest in customer satisfaction and loyalty, especially since this is an important upgrade for our home that we hope will help us love living in the desert for many more years,

I would like to leave a shout-out compliment for employee, Katie Fleig at Sunlogix. I was seeking…read more solar information from different companies, and Katie went over and above to answer my questions. She even provided a follow up contact from Michaela Terrell. Such outstanding Customer Service reflects admirably for Sunlogix. I would highly recommend any company that treats their customers with such personal service.

No call back. No email back. Multiple attempts at reaching them for a quote on my sprinkler system…read morefor a new property (pretty big job). They old me to send them my plans, my information on the house then disappeared. I do NOT recommend this place. What a disappointment. We went with another company and they were fabulous. They responded within 1 day, had a quote to me in 2 days, and submitted the proper permits to the city within a week! NOW that is how business is done. Stay away.

After coming back from being closed for covid we needed both extinguishers serviced. we call other…read moreplaces like desert fire who had previously serviced us , they would schedule and then no show, the no showed several times. We were getting ready for our insurance renewal and need someone to come and actually show up and KORD did that. They were great, on time and cheaper then what we paid before. I was impressed that they gave a time and stuck to it while being the better price. Thanks for getting me serviced and my insurance inspection went through like a breeze.

Kelly (the owner) recently worked on our pool remodel and we are really happy with the quality of…read morehis work! We had our pool refinished from white plaster (that was starting to peel) to an aggregate finish (mini stones tropics blue). Kelly suggested we check out the NPT showroom in Palm Desert to view all the options and it was a great idea to see this stuff in person. He did most of the work in 2 weeks (pebble finish, retiled the water level, added a few turtle tiles, replaced the Pool and spa lighting to LED (we went with a color one for the spa), and he also fixed numerous issues with our heater. He's been a pleasure to work with and highly recommend him!

What a great company. I just bought a vacation rental and was a little overwhelmed with how to…read morechoose companies to do various task. Kelly responded on a Sunday, and was so reasons and personable, and the work was amazing!! Right now we are looking at building a custom fire pit and redesigning the pool. Would not work with anyone else!

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

Eddy was a great host! Super easy to communicate with and always quick to respond if we had any…read morequestions. You can tell he really cares about his guests and wants everything to go smoothly. The place was well taken care of and everything was neat and clean and felt really organized. It's clear Eddy and his family know what they're doing when it comes to hosting. Would definitely stay again and recommend him to anyone looking for a reliable and attentive host.