This review is for pool resurfacing service I hired Bella Blue Water to do but I wanted to give a…read morelittle bit of background. When we moved to Palm Springs in 2021, the house we purchased had a pool, which was a first for us. It was built in 2015. I incorrectly assumed the weekly pool service guy was taking care of the maintenance. For four years I watched him come once a week and spend 5-10 minutes skimming, brushing, testing the water, and occasionally adding a chemical. In 2025, I decided to take on this maintenance task. With the help of instructional Youtube videos and regular free water testing with chemical guidance from our local pool supply store (yes, the one that begins with "L"), I asked myself why I had been paying the guy so much money for 5 minutes of his time a week. We decided this year that it was time to have the pool resurfaced but with a pebble surface instead of plaster. At 11 years old, this plaster surface had reached its end of life. I also wanted to add the Hayward Prologic Upgrade kit so I could control the pool with an app on my phone. Several people recommended Bella Blue Water to do the job. The owner of the company, Mario, came out and took measurements and showed me samples of pebble finishes. He was so nice, professional, and quite knowledgeable of the pool building business. Mario made several trips out or called during the project just to make sure things were going well. Toward the end of the project, there was a little minor issue with a subcontractor. I let Mario know of the problem and he sent his supervisor out right away to take care of it. When Mario's team finished with the resurface and refilled the pool, they came back out to balance the water with chemicals. Bella Blue Water's supervisor showed me the new control box and got me up and running with the app. He also did something I didn't quite understand at the time. He adjusted the valves to and from the pump, something that never had been done since before we bought the house. Before the resurface project, the pool maintenance guy I parted ways with last year had the pump running at 100% all day long and I think the valve to the surface skimmer was the only skimmer valve that was on. The return valves were all wide open which made the outlets in the pool feel like spa jets. I never questioned it or changed them. That was 8 weeks ago and every time we get in our new pebble pool, we are so happy with the way it turned out, from the tile we chose to the color of pebble to the ability to operate and monitor the system from my phone. Bella Blue Water did a beautiful job! We are now using the variable speeds of the pump and don't have to listen to it run so loud all day long and are using far less electricity. I am surprised the pump didn't burn out long ago. The bottom and surface of both pool and spa are much easier to keep clean with both bottom and surface skimmers working, all thanks to this wonderful supervisor Mario has leading his team who took the time to properly adjust the valves and speed of the pump. So if you are looking to have work done on your pool, Bella Blue Water is who you should call. I will say, on the afternoon of day 1 of demolition with jack hammers going and dust so thick, I asked myself "what the hell have I done?" But the crew cleans up the yard daily before they leave and the end result is this beautiful new pool! Thank you, Mario, and many kudos to your team!

Reliable, punctual, honest, friendly those are just a few…read morequalities I encountered with the remodel team. Everyone starting with Gio and Eduardo and of course Mario the owner were all polite, respectful and professional. I can't think of a better company to use for the pool remodel. They are all really wonderful ! Ron S. / Rancho Mirage

After many years of dealing with our pool leaking and having bandaids put on the problem, we…read moredecided it was time to fix the problem properly. We knew we would have to have the whole pool and decking redone due to the leaking. We contacted Julio from Kancun Pools, he immediately had ideas of what the problem was and how to fix it. From start to finish it was about 3 weeks. Julio and all of his crew were pleasant to deal with, always available and willing to answer questions, helpful in making decisions and very reliable. I highly recommend Julio and Kancun Pools if you are thinking about adding a pool/spa to your backyard or remodeling an existing pool/spa. Thank you Julio for making our pool beautiful again. Shara and Norm Smith

Pool was beautiful the day it was finished but deeply disappointed with the quality and durability…read moreof this firm's work. Strongly advise looking elsewhere. I won't air my grievances here, but feel free to message me for specific details.

In late January 2021, JJ&B Pools was hired by our realtor to do a pre-purchase inspection of the…read morepool and spa at a house we were considering purchasing. James Zukowski (I believe he's one of the owners) came out and did the inspection. I was pleased with him and the inspection he did. We discussed having JJ&B do the necessary repairs and also providing the regular ongoing maintenance to the pool but we never finalized anything; I expected James to contact me later with pricing and other details. A few weeks went by and I hadn't heard back from James so I sent him an email; he never responded. I then called and left a voice mail; he never responded. Needless to say, I found another company to handle things for me. Why a 1-Star rating? The lack of communication is one thing, but today I received an invoice for $330 for two months of pool service. JJ&B never provided any service -- in fact, the pool has been drained for weeks now. Any company with the audacity to bill a person for service not rendered is not worth dealing with. Maybe it's not audacity in this case; maybe it's just plain laziness, lack of professionalism, and stupidity. In any case, I'd stay clear of these people!

JJ&B Pools recently replaced the flagstone around our pool and spa. The stone had been in for…read moreapproximately 20 years and was disintegrating slowly. We could not be happier with how the job turned out and the price to do the work was very reasonable and acceptable. The job was not only labor intensive but required an artistic talent that the crew was able to provide. Also, Jose, JJ&B manager of the project was very responsive to our requests/concerns and was a pleasure to work with.

They did a great job on the pool but now don't appear to have a working number and are not…read morereturning emails.

Crystal Blue pools did a great job with our recent pool remodel. The project was complete in about…read more3 weeks and Nanci was very responsive throughout the process. The tile and plaster tradesmen were highly skilled and efficient. Thank you!

Built a beautiful pool to my expectations! Started on July 3, when it was blazing hot, and had it…read moredone by the end of August! Highly recommend Richard and Classic Pools and Spas!

We are absolutely thrilled with Classic Pools. All of the work they do is immaculate, and the…read moreentire process was seamless. We had a time deadline to meet, and they were able to beat it when others said it couldn't be done. They helped me with the design and gave me ideas I hadn't thought of. Our backyard is transformed into a magical desert oasis. I Highly recommend letting Richard and their team tackle your project.

Willy and his team did an amazing job! Exceeded expectations and completed a total backyard…read morerenovation in 30 days including removing/replacing all cement. Everyday on time as promised all at a fair price. Very proud of our new backyard and very pleased to recommend AquaTerra Pools they are the best contractor I have ever done business with. If you have any pool projects in mind call them for a proposal.

Where do I start. I am literally speechless for how unrealistic this company transformed my…read morebackyard. The customer service you get with this family owned company you will never get it anywhere else. Every promise that was made to me was always kept and delivered. Willy & Liliana are such a great leaders in this company. All of their workers are respectful and they move FAST. If you are looking for someone to build your pool/backyard, your search ends here. You will not be disappointed. I hope to work with this company again in the future. Thanks again AquaTerra, you all are heroes in my book.

Splash Pool & Design is a very responsive and professional company. Co-owner Thomas Montigny…read moreresponded quickly to a quote request on Yelp and clearly explained the various options for upgrading the coping around our pool and spa, as well as repairing and restaining a front step that had previous overlay work by done by another contractor. He listened to our many questions with patience and always responded with clear answers. The quote received was very reasonable, and the work began promptly and was finished in the timeline promised. Thomas came by daily to review the work, as well as touch base with us in person to keep us informed of the process and what the next day's work would be. They had a good size crew to ensure the work was finished on time . When the first coping color we selected didn't turn out as we expected, they redid the coping in a different two-tone color and texture that we preferred, and at no additional charge. Thomas even sent out his color expert to help with this final color application. Both the steps and pool coping turned out beautifully. Thomas and his team were a pleasure to work with and we would readily consider Splash Pool & Design again for future pool and spa work. At the end of the day, it was clear that our satisfaction with their work really mattered.

Loved reading the past reviews - this is initially why we decided on Splash. From everyone's…read morefeedback here, I am excited to work with them. We will be doing a mini pebble and regrout/tile clean up. Thomas was very helpful in guiding through the process. Everything has gone "swimmingly" so far. I will update photos once complete in early August.

Gardner Outdoor Pool & Remodeling did an outstanding job. Recently, I met with 3 pool contractors…read moreabout removing my existing 26 yr. old plaster and re-doing it's surface. After meeting with Dave Cole of Gardner PooI who provided me with excellent information and advice, and seeing their impressive yelp reviews, I chose them to change my pool from to a Pebble Sheen finish. They began the job on time, I received daily phone messages detailing what work would be performed, everyone did a professional job--from Diego doing the prep, pre-site, masonry, acid wash & start-up work to the Demo Crew and Plaster Crew, all of their work was top-notch! Dave was my contact & answered any questions I had and was helpful. I could not be happier with the entire experience, the workmanship, clean-up and end result. Thank you to all of you. I HIGHLY RECOMMEND this company and all of it's crew, they are THE BEST!!

Best pool contractor in the Coachella Valley. Mike and his team are top-tier with her installs and…read morecustomer service.