Built a beautiful pool to my expectations! Started on July 3, when it was blazing hot, and had it done by the end of August! Highly recommend Richard and Classic Pools and Spas! read more

Classic Pools and Spas - Pool & Hot Tub Service Near Me - Indio, California

We are absolutely thrilled with Classic Pools. All of the work they do is immaculate, and the entire process was seamless. We had a time deadline to meet, and they were able to beat it when others said it couldn't be done. They helped me with the design and gave me ideas I hadn't thought of. Our backyard is transformed into a magical desert oasis. I Highly recommend letting Richard and their team tackle your project. read more

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Absolutely horrible. I don't even know where to begin. -work was horrible. First six months lots of problems -I brought professionals in to take a look at the work and it appears there were many code violations and bad workmanship -By FAR the worst part is you have a business owner and his son that hide behind the desk girl Clarissa. Neither will give you their phone number as they don't stand behind their work. -Destroyed my beautiful landscape and didn't pay me a penny for all of the replaced plants. Father Ricardo Rodrigues phone number is- 760-427-9071 (he will hang up on you if he disagrees with you) Son Ricardo Rodriguez Jr (he doesn't pick up the phone or respond to texts, constantly says he is in a meeting). +1 (760) 619-5299 If anyone here has any questions about my experience with this horrible company, please feel free to reach out to me. I can tell you horror stories. I'm having to go the legal route with them now. AVOID CLASSIC POOLS! read more

Richard at Classic Pools and Spas created a dream come true. Everyone was courteous and professional keeping me informed of the process from start to finish. Would highly recommend Classic Pools and Spas for your next project. read more

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Rich and his team at Classic Pools and Spas are true artisans who can take a vision and turn it into reality. There were quite a few challenges with our pool/spa starting with the small area in our yard this had to fit, the extra water features, and other design/equip requests we made. Working project meant navigating local code, dealing with our perimeter wall (a section of which had to be torn down and rebuilt) and staying on top of compliance/code and challenges that invariably pop-up. Heck, even our newly built equipment housing and existing propane tank wall were embellished and each space was freshly painted and very nice gates were installed, as well as nice driveway pavers installed to cover the narrow channel that had to be dug were added by Classic without us begging...Classic took the initiative to make sure every component, not just actual pool/spa, looks incredible. Like any project, a source of frustration is that the work flow is unpredictable since the logistics are complicated. There were delays due to subcontractors or suppliers but Rich and his team worked it out. Classic was not the lowest bid but unlike many pool contractors, Rich doesn't "low-ball" a bid to get the job and then retroactively adds thousands at the end. He bids based on his experience tells him it will truly cost. We appreciated knowing what true cost is....we were not charged a penny more. Classic is genuinely collaborative, which is essential because there are no "do overs" when dealing in rebar and cement. Having a pool/spa is a dream: refreshing, relaxing, and restorative. Classic Pools makes the dream of having a beautiful and refreshing space a reality. read more

Let me start by admitting I'm a contractor's worse nightmare as I expect everything to be perfect. Richard and his team went above and beyond to meet my expectations, something I don't think other pool builders in the valley would have done. Yes we exchanged a few choice words (or maybe I did) during the build along with several of his eye-rolls, but at the end of the day he made everything right. Construction projects are not perfect so keep that in mind when you start yours. Karissa is their Office Manager, she is the gatekeeper and to get through to either of the Richard's (yes there is a younger version of Richard Sr.), you have to go through her, so stay on her good side! She was always very pleasant to me and returned all my calls and emails promptly. Richard Jr. is responsible for sales/quotes as well as their draftsman. He was very enthusiastic when onsite, had great ideas, an eye for detail, and returned the quote within the timeframe he promised. Their showroom is not very large and did not have a good selection of hardscape material, pool tile, pavers etc., so make sure Richard Jr. makes an appointment at NPT in Palm Desert where you will find a large selection to choose from. The landscaping was done by Land Savvy, Indio CA. Ozzy the owner is amazing, knowledgeable in horticulture, and competitively priced. Richard Sr. now uses Ozzy after he saw the work he did at my build. I have had one service call since the build and it was responded to in a timely manner. Classic Pools is family owned and operated and competitively priced. I truly feel the build was done as though they were building the pool for themselves. Build start 3/30/21, Completed 6/10/21 read more

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I called this company to get a quote for a new pool/spa, left a message on July 24 around 1pm. I did receive a return call and Karisa left me a voice message. I promptly called back and was told that they can send someone during the week. I told her okay but my husband works Mon through Friday and wouldn't be able to do that. She then said okay I'll call Richard Jr and see if he can go out in Saturday instead. Around 4pm she called back and said yes he agreed to go out to your house not this Saturday but next Saturday, August first at 10am. I said wonderful. Well, Richard Jr never showed up or even called to say that he wouldn't be making it out that day. To this day, August 4th I have no received any phone call or email or anything. Please don't do the mistake I did and just steer away from this company. Unless you want a no call no show!!! read more

We interviewed 9 pool companies to redo our whole backyard and Classic Pools was by far the best out of all the interviews.They were very knowledgeable and had the best pricing. They also showed us several properties that they had worked on to give us ideas of what we wanted. We met former clients of theirs and they were all extremely happy with their service. We are so glad we went with them. Our pool and backyard overhaul turned out so much better then we could have ever expected. Richard Jr. did a great job designing our pool and backyard and Richard Sr. did an awesome job executing it. They always responded quickly to any questions or concerns I had and stayed on time to complete the project. Our project took roughly three months to complete. It was a large project and we couldn't be happier with the end product. We would highly recommend them. read more

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These guys really did a nice job of constructing my pool when supervised by owner. Some crazy stuff happened when unsupervised. They had put all the brick on the waterfall wall then had to remove it all because they forgot to do something first. 3 years after the installation the PVC pipes for the waterfall wall started to leak inside and was noticed by water bubbling on back side of wall. After trying to contact these people for about a year I finally gave up. They didnt even have the courtesy to return my calls. If I had it to do over again I would not have given them the job. Totally unreliable. read more

Richard at Classic Pools is an artist. He has built 2 pools for me and also re-tiled/plastered and added water feature at our vacation rental. Our backyard is a resort now thanks to Classic Pools. Richard built our pool, layed pavers for our deck, built a fire pit, outdoor shower and outdoor kitchen! All done beautifully, on time and on budget. I would only go to Classic Pools for building or updating your pool and outdoor space! read more

Classic Pools and Spas - Pool & Hot Tub Service Near Me - Indio, California

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We had a pool and spa built by classic. Recently out spa fell apart and had to be redone. A crew was sent out to repair the spa and left debris in spa and pool. right away after the repair we began having circulation problems with incoming lines from the pool and I contacted Classic to address problem. That was in December 2020 and as of today the same problem has only gotten worse. I've contacted them several times only to be ignored. All we want is our pool operational for medical necessities. My wife has MS and our pool is a vital necessity for he health regiment and wellness. It is important part of my regiment as well being a 100 percent disabled veteran. Before making a huge investment make sure service records are in order and company will stand behind it workmanship. Reading other reviews doesn't look this is the 1st time they refuse to stand behind their work. read more

I have never met someone with such integrity, work ethics and honesty!!!! We researched and talked to so many, many pool contractors before we decided on Richard to put a pool in our backyard. Richard was the cheapest and highest in quality! He finished the pool in the time that he said he would. He was always responsive to our questions/calls, was always on the job site supervising. We kept adding features, such as fire bowls, misting, lighting, to our pool while the construction was still underway. Richard was very accommodating and knowledgeable! At the end, we got the pool of our dreams with so many bells and whistles. He was and still is very responsive to our calls even AFTER the pool was built. We wanted to add some features such as outdoor showers after pool construction was finished. He was never hesitant to lend us his expertise on all things related to pool and backyard landscape. We still call him whenever we have questions on pool maintenance. I can't say enough good things about Richard! He is the guy if you are looking to build a pool of your dreams at the cheapest cost and fastest time frame! read more

Classic Pools and Spas - Pool & Hot Tub Service Near Me - Indio, California

I was definitely nervous about taking on the task of shopping for a pool contractor since I didn't know anything about pools. Quoted several companies in Coachella Valley and there wasn't big difference in price. All companies were within a couple hundred dollars. We found Richard Jr to be the person we felt we could trust. We were on a tight budget and they were willing to work with us. He was very easy to work with through the whole process. He allowed us to be creative during the design process. We ended up making some adjustments during the construction process and they never got frustrated with us. Pool construction was completed in about 2 months. Very satisfied with the pool design and construction. There has been some things that still need to be completed and or fixed but I am confident that they will get them taken care of. I would definitely recommend this company to anyone looking for a pool. This is a great family company which is run by Richard Sr. He oversees the construction and definitely knows his stuff. Very little amount of subcontractors were used. They so a great job of communicating through the whole process. Karissa is also very helpful at email correspondence. I would definitely recommend this company if you are looking for a pool in the Coachella Valley. read more

We had a wonderful experience with Classic Pools. Professional, prompt, and reliable, they worked with us to bring our ideas to life. They were respectful of our budget, and never tried to upsell us on things we didn't want or need. They were fast, clean, and true to their word. Always responsive to my questions and concerns as a new pool owner. Thank you to Richard Jr and Sr, Karissa, and the whole crew. read more

As the owner of All Valley BBQ, Spa & Fireplace in Indio, we have been supplying Richard at Classic Pools and Spas equipment for his company for many years. We supply bbq equipment to most major pool builders and landscape contractors, and we've only heard good things about this company. They pay on time, we don't have 'issues', so we would have to say that this company doesn't trouble us at all and their customers are happy when we speak to them about their bbq equipment and pool. Give them a call and see if they are right for you! read more

This company is the ABSOLUTE WORST! I should have sued Richard and his company when I had the chance, so he wouldn't overcharge at the end and not finish the job. He finally finished after I threatened to sue him. He may look great in the beginning, but BE CAREFUL! read more

Richard and all of the people at Classic pools are great..We have a beautiful pool which he helped design/chose tiles etc...He installed the pool ahead of schedule - his workers were great and he has hooked us up with an excellent maintenance group...He was on budget and responsive at every level...We have heard many Palm Springs horror stories about pool installers but Classic Pools with Richard and Indio are FIRST CLASS. He also has a great sense of humor..We would recommend him to anyone.. Bill Shean Palm Springs , Ca read more

Absolutely outstanding service. We needed a repair on our pool light, the pool needed to be drained. After repairing the light we needed a new outer ring. When the best color option was not available in stock, Tommy do not hesitate to order it . He knew this meant it would be necessary for him to return in a couple of days after the pool had been refilled. Going into a very cold pool in November was above and beyond for a small cosmetic difference! Thank you Tommy and Jim! read more

Richard finished my 50 ft. lap pool in Palm Desert a year ago. I wanted to wait a year before doing the review. I am very happy with it and it was a pleasure working with him. He is a likeable and trustworthy guy who makes sure you are going to be happy with the end result. read more

It is almost a year later and we are STILL happy with Classic Pools. When our backyard was done last year, we had about 600 square feet of concrete poured. One of the sections cracked so I called Richard to see if he would fix it. He came out, we discussed options and true to his word, the crack was taken out and pavers were placed creatively in the area of concern. It looks beautiful and again, I would not hesitate to recommend what I consider one of the best contractors I have ever worked with. read more

Classic Pools and Spas - Pool & Hot Tub Service Near Me - Indio, California

We selected Classic Pools and Spas, from numerous contractors, as the company that was most willing to help us achieve our vision with the custom design we created. As a smaller family owned company, with years of experience, Classic, was focused more on customer satisfaction and deliverables than others who wanted to sell their " in and out" cookie cutter pool/spa configuration. Throughout the process, the Classic Pools team was responsive, patient and respectful of our vision, while at the same time, drawing upon their years of expertise to improve design/function and manage costs. Selecting Classic as our contractor was, indeed, the right choice. We are "exacting" customers but throughout the process Classic worked with us and for us producing an end result that exceeded our expectations. Bigger is not necessarily better and based on our experience, I recommend Classic Pools and Spas as a wise choice for consideration as a Pool and Spa contractor. read more

Classic pools was the last company to provide us with an estimate. We were immediately impressed with Richard Jr and his knowledge of the process. His ability to create the plan and get the ball rolling were very important and he stepped up and got it done. He and Karissa were very responsive to calls and texts and very clear about what to expect next. Richard was very accommodating to changes and helpful with suggestions. We are extremely please with the finished product and would call them again - first! Thank you Classic! read more

We contracted with Classic Pools & Spas to remodel & reshape our existing pool by adding a tanning shelf, raised wall for sun bathing, water falls, lighting and spillway spa. It's like being in Disneyland. And we benefitted from Richard's business integrity, experience & project management. We now enjoy a gorgeous pool & a patio that drains well with upgraded gas & electrical lines safe for our grandchildren and guests for years to come. His company is five with a plus. read more

Classic Pools did an outstanding job on our backyard pool. We were challenged by extremely tight conditions, but Richard worked with us to design and build the perfect installation. The crew kept it neat and clean throughout the project, which was completed right on schedule. Great job, guys! read more

We finished a total backyard remodel to include a tear out of the existing cement and structures and replacing with a new pool, spa, fire pit, landscaping and lighting. We started with Richard Jr who took the time to understand our vision and worked with our budget, offering creative solutions and alternatives. He was genuine... friendly, caring and professional. Once the project started we worked with Richard Sr who is probably one of the best service professionals I've ever met. The pool stayed on track, on budget, and when those little glitches happened he always had a plan B and kept us updated and in the loop. My wife and I both looked forward to coffee with him most mornings, as the project progressed and are thankful we had an opportunity to use his insights, as we made decisions. I think both of us, consider him a friend and know we could call and get a response, at any time. The final outcome is gorgeous and way beyond our expectations! Thank you! PS I can't leave out Karissa, in the office. She's an amazing asset to their organization and always positive, helpful and quick to respond to questions or follow up. read more

We only had a very small space but chose Richard/Richard because of their vision of a beautiful space. They took us down to all dirt and reinvented our space into a backyard paradise. While their prices were very competitive we chose them because of their commitment to our project. They were totally committed to listening to our desires and wishes and delivered exactly what they promised. Not only did they deliver a beautiful pool (given the small space), they transformed our entire side yards, back patio and landscaping into something we will be proud to show to our friends. Their desire to deliver our vision was apparent throughout the entire project. His inside staff kept us in the loop at every stage. Their "can do" attitude at every stage was very impressive. Their are lots of pool builders in the valley but Classic delivers more than just a great pool. They deliver an experience that will transform YOUR vision into a reality. There's more to a pool than just the pool....choose carefully... you won't be disappointed. read more

We contracted Richard and his son to build our pool April 2017, it is now August 2018 and we are waiting to finish..... Buyers beware of this fake individual !!!! our Pool was Over $100,000. don't worry Richard said it will be beautiful, so we added $ 20,000 in extras, a beautiful bar, was build, but when we sit at it, has been built 3 inches too high, Richard said buy bigger chairs wow, you need a pair of steps to reach the sink, and he doesn't install all the equipment and dumps on or doorstep, now is refusing to fix the issues, we have stains in the pool, and have lights out for over 3 weeks, and he refuses to approve the warranty company to fix this... all good until things goes wrong, I could go on and on. read more

I thought it would be fair to update my review from 2 1/2 years ago. I could not be happier with my pool. The construction and equipment are excellent. I would highly recommend Classic Pools and Spas to anyone looking for a pool or spa. I researched quite a few companies before choosing Classic Pools and I'm really glad I did my research. If I have any questions, they are quick to respond. I don't give a 5 rating often, but Richard does a great job. read more

In July of 2011, we sought out referrals for four (4) pool contractors. We prefer to do business with companies with very good reputations. Having people we can speak with who give personal accounts of how the process and the product turned out is also a must. When we met Richard, his knowledge of various products, materials and the entire process made us feel most comfortable. Richard is patient and a very good listener. He showed us, in person, more than one dozen pools that he had built and that approximated either the design or materials that we wanted to incorporate in our design. I think that Richard understood what we wanted very clearly and he was willing to make our pool and landscape design truly custom for us. Our confidence in Richard inspired us to contract him to completely remodel our entire back yard in addition to building the pool. We started with a fairly small yard and wanted a spa, pool and plenty of lounging and dining area. Richard knew how to maximize the space and give us everything we wanted but didn't think there was room for as far as space and budget were concerned. We also had one seemingly OUTRAGOUS request. We wanted to have all aspects of the construction and landscaping done while we were away. Having lived through the nightmare of construction several times in the past, we didn't want to go through it again. This is an ultimate luxury that only a most professional contractor can provide. Quite frankly, it took a lot of trust in Richard for us to even consider. This worked out wonderfully. The result? Richard created an inviting outdoor space that has a beautiful freeform pool, a sexy, stacked stone spill over spa and lush landscaping that looks as if it has been naturally in place for years. He was also able to retain room for lounging, dining and entertaining. We are grateful for Richard, Andrea and the entire staff who did such a professional job and made every aspect of the project a pleasure. Richard somehow made all of this come in on a very competitive budget too. Just in case you think that Richard may be part of our family, he isn't, but he feels like he is. Thank you Richard. read more

Richard is a straight out honest guy!!! I told him how much I had to spend and he did exactly what he said. Even made some changes at no additional costs. I am a Realtor and it is always hard to find honest guys. I picked the pool on the cover of his folder and that's what he delivered. Thank you Classic read more

We have enjoyed our pool for 6 months, and it is now time for a review. We give the highest recommendation to Classic Pools. We have built 7 houses using contractors, so this is a rare compliment. Richard, and his son, Richard, are honest. They are artistic, timely and have a team of skilled craftsmen. I mean, who actually knows what the various tiles in a show room look like under salt water? Richard does. He uses the finest Pentair equipment. In 2018, we will use Classic Pools to build the BBQ and finish the landscaping. They are a pool and spa company first, but they have an uncommon ability to listen to a client's ideas and the keen eye to make them even better. PS - they set us up with Robert, a very dependable pool guy. read more

Richard and his crew remodeled our pool and backyard and we are extremely pleased with the results. He did all that we asked and we appreciated the positive attitude of all crew members- from moving and removing large boulders to hand cutting custom Quartz coping and installing 3000 sq. feet of pavers. He did the little extras that give us a good feeling every time we look at the finished result- Ralph and Karen B. read more

My wife and I looked at many pool contractors and went with Classic Pools. After meeting with Richard and his son we choose them for our pool project. They are amazing. I can't imagine nay company are a better company to work with. Our pool is finished and amazing. If anyone wants a quality pool with honest and caring people to work with, Richard and Classic Pools is the only way to go!! Thank you Richard and Richard Jr. read more