This review is strictly based on customer service, because I have not had any work done on my car…read morehere (yet), but I was very impressed with the experience I had when I called to ask about my options for the trouble I'm having with my car. The person I spoke with provided a lot of very valuable information, including recommendations for transmission shops in the area based on my situation. I don't experience that level of honesty and transparency often, especially from auto repair shops, so I think it's important to acknowledge it. I will definitely bring my car here in the future and recommend them to others!!

My daily driver is a 2010 RX 350 with 195,000 miles. Bought…read moreit as a 1 owner vehicle in 2020 Has been highly reliable The Lexus dealer gave me a list of repairs and since they did an outstanding job on my SC430, I made an appointment with Logan. They did in my opinion a thorough check up and without pressuring me, shared what's going on. They went over the top to change out the front passenger axle as it was really stuck in the transfer case Because they are people of integrity instead of a $4000 bill, they got it done for about $800! This shop is the real deal! Thank you Logan and Staci and your technicians for your perseverance in this repair. Steve

This is the Best place for Auto Repairs! Russ the owner is…read morenot only a Great Business Owner, he also gives back to his Community whether it's in Sponsorship or Coaching. You can rest assured that your automotive needs will be well taken care of with a reasonable price. I've brought my car here for years and appreciate the great care I receive.

I really wanted to love this place. Unfortunately the owner was consistently rude/condescending to…read moreme and after our last service they didn't even tighten the screws holding my engine in place and it was only discovered because I took it to Niello Volkswagen for a second opinion (to which they said I didn't need the $1,000 repair proposed by Auburn Autohaus) such a bummer.

He was very friendly and hopeful. Like the friendly neighbor next door. Made to feel comfortable…read more He was able to find out I had a very simple problem. And giving my situation. Being homeless. When I asked him how much. He said bless you and, get back up on your feet. And even offered to come back to install the part if I'm unable to myself. I would definitely recommend Grant to anybody who needs help. He's a great guy and trustworthy. I don't know if he's a real man. Or an angel sent to me today. But I feel blessed to have met him. May God bless you grant and all that is yours.

Excellent service. I needed a pre-inspection before buying a van. I got a quote very quickly and…read moreGrant came out to look at van within a few hours. He sent me photos and explained what he saw and what it would cost for repairs. Price was very reasonable for thorough inspection. I would definitely use them again and absolutely recommend them. Very professional

It was great Marco is top notch I was having issues with…read morenot starting So they put a new battery in it Really nice knowledge and patient With there customers.

Replies were very quick and they provided price and scheduling. Very nice tool! It helps knowing…read morewhere to go and how much it will cost. I wasn't even aware these places existed until I used this and it provided me with lots of options. Thank you.

Linda and her crew did a phenomenal job fixing up my car despite the fact that it was a complicated…read moreprocess. They went above and beyond to help ensure that the process was a smooth as possible. The team has great customer service and they are super transparent and fair about the pricing of services. They're also very patient with me asking a bunch of questions as I work on being more knowledgeable about my car. 10/10 would recommend to anyone looking for a reliable mechanic shop in Auburn.

Very comfortable with rates. They have a very honest team, you get the good bad or ugly.read more

My Toyota Van broke down near Colfax earlier this year and I got a tow to Car & Truck Pros on a…read moreFriday afternoon. The owners were incredibly kind and friendly, and extremely helpful. I immediately felt as if I was in good hands. Even when they were needing to close their shop for the day, they drove me to a safe place to sit and wait for my husband to pick me up. They were able to do the needed repairs on my van and were very thorough in their diagnosis of the issue. I cannot thank them enough and I know if I run into car trouble on the 80 again, I will definitely use this shop!

Amazing trustworthy car repair shop. They're so kind and helpful, not out to upsell you. Great…read morepeople, great service, great everything. Very satisfied customer.

Been here a few times for smog checks. Dude is always quick and direct. No lines like the other…read morenearby smog places.

First time using this business. Was pleasantly surprised. No waiting and quick service. Will use…read moreagain.

Literally the best of the best! From Mark & Noah, John (one of the technicians I met who serviced…read moremy car), Ryan the owner-absolutely everyone here provides all around topnotch service & are so efficient. They are confident, thorough & honest.

Not only did he fix my car. He did some minor detailing on the front bender which looks much better…read morethan it did before. I'd say before it looked like a total fix - everything was busted, including the battery, overfilled with water in the container. He put some vents in to help drain the water. He fixed my transmission wire -- which was completely chewed through by something -- and managed to replace it. I didn't have much but he was very hospitable and gave me complimentary service. It was such a relief after I had spent the whole weekend there. Thank you, Ryan, and happy new year to you and your crew!

I had a fantastic experience at Autovantage in Auburn! I arrived 10 minutes early for my…read moreoil-change appointment, and they did not make me wait - an employee on her way to the punch-clock, stopped, took my keys, and got the process started immediately. While I was away at breakfast, they performed a thorough inspection and discovered some rodent damage in my heater box. I am so glad they caught it! Service Technician Pat walked me to the vehicle and showed me proof of the infestation. They were able so sanitize the entire unit including the ducts and replace the cabin air filter right then and there. It's a huge relief knowing the air in my vehicle is clean and safe again. Professional, proactive and honest service. I'm very happy with the work and highly recommend them to anyone in Auburn looking for a shop that actually pays attention to details!

Friendly and professional. Will definitely be back. Very honest. Good estimate of time to fix.read more

Mark Smith and Five Star Auto Care are outstanding. Our Dodge Dakota needed the passenger window…read moremotor assembly and switch replaced. We also needed a new battery and a smog certificate. Mark took care of everything within one day at a very fair price. He is honest, trustworthy, knowledgeable, efficient and does a great job! I highly recommend Five Star and Mark for your auto care needs. Thank you, Mark! Gus

Requested a quote for a battery replacement over the phone. They gave me a price. So I brought my…read morecar the next day and they finish the job. I called several other shops before this for a quote and they would not give me a quote for a battery replacement. Multiple shops wanted me to come in for a $100-$200 diagnosis for them to tell me what I already know. (I need a new battery). I feel that the shop was honest reliable and has good communication. Also, I feel like I was charged a fair price compared to other shops. Will definitely be back in the future.