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    Custom Floor Care

    4.9 (13 reviews)
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    Response time

    2 hours

    Response rate

    100%

    Services - Custom Floor Care

    Air duct cleaning

    Air duct sanitization

    Carpet cleaning

    7 More Services

    Grout cleaning

    Grout refinishing

    Grout sealing

    Grouting

    Rug cleaning

    Tile refinishing or restoration

    Upholstery cleaning

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    Recommended Reviews - Custom Floor Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 months ago

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    6 years ago

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    6 years ago

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    Johnny H.

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    7 years ago

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    john h.

    Thank you for the kind words see you next time cheers

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    3 years ago

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    6 years ago

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    Johnny H.

    Great review thank you for your business. John and Jay

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    8 years ago

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    john h.

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    6 years ago

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    Johnny H.

    Thank you Rebecca and for the great review cheers. John

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    8 years ago

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    john h.

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    4 years ago

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    6 years ago

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    11 years ago

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    john h.

    Thx for the great review Gary. Cheers

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    15 years ago

    on time and professional techs, thanks for the clean carpets.

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    john h.

    Great review cheers

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    Ask the Community - Custom Floor Care

    Review Highlights - Custom Floor Care

    Hi, I want to say that John is very professional, fair in price, responds quickly, and does not do a half-ass job.

    Mentioned in 3 reviews

    Read more highlights

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    John’s Helping Hand - Hanging piece of art high up on studs.  Well done !

    John’s Helping Hand

    (26 reviews)

    John was great, he quickly diagnosed what was wrong with my dishwasher and fixed it no problem!read more

    Originally, I left a 5-star review because John installed two toilets for us at a reasonable price…read more He did forget to caulk them, but he immediately came back and fixed the oversight. Unfortunately, one of the toilets has never functioned properly--it constantly runs and struggles to flush. Despite John returning several times, the problem was never resolved. We later hired John for other odd jobs, including installing a garbage disposal and fixing water backup into our dishwasher. As always, he was punctual and friendly. However, the garbage disposal was installed incorrectly, which caused new problems. He also accidentally caused some minor floor barrier damage while working in that area. To his credit, he offered to repair the damage right away, but I declined because I appreciated his willingness to help. The next day, when the water backup issue continued, we called him back. To our surprise, he asked for MORE money to revisit the SAME problem he had originally been paid to fix. Even after paying again, the issue still wasn't fixed. We ultimately had to hire another company, who immediately discovered that John had not removed the knockout plug or connected the dishwasher properly--something very basic for that type of installation. Overall, while John is personable and punctual, I cannot recommend him due to repeated problems, additional charges for unresolved issues, and ultimately needing to pay another professional to correct mistakes. Seems like an overall good guy trying to make a living but he needs to take his customers into better consideration if he would like to keep them.

    Nicholson Roofing - New sheathing needed.

    Nicholson Roofing

    (21 reviews)

    This is long overdue . . . we had a small roof leak on our house in Tahoe Donner. We had a…read moreroofing contractor come out to repair the leak. Unfortunately, after their work, the leak was still there. He said there was nothing more that they could do. Since the leak was small, we decided to address this in the future. Fast forward one year later, we now have a second leak in the same area. I called 4 roofing contractors to address these 2 smaller leaks. Two never bothered to return my call. One did not show for the appointment, which did not matter because we had already met with Doug Nickerson and decided we would use them. Doug returned my call and made an appointment to look at our situation. Doug called on the day of our appointment to let me know he was running early, was that OK? Hell yes! After inspecting our roof, he was confident where and how the leak was occurring, and that they would have no problem remedying the problem. As far as scheduling, since it was such a smaller job, he said they would fit it in somewhere between jobs. Could be a week, a month, whatever. Well, two days later, I get a call from Doug saying they could get there that morning! Their guys show up, go to work on the leaks as well as give our metal roof a total screw down. They are done and gone by 1:00 pm. Two years later . . . No leaks and performing well. I have the company who will be doing any roofing work I need from now on. Very pleasant, great communicator and fantastic work. Plus an SF Giants fan for a bonus. I STRONGLY recommend them for any roofing work you have.

    As, President of my HOA and an on-site owner I have used Nicholson Roofing on two recent occasions…read moreand bid for a new roof on one of my four buildings. They, have been nothing but "Great" in response, communication, reliability and quality workmanship. Their pricing is competitive and fair without gouging. I would highly recommend their service.

    Full Circle Flooring Abbey Carpet & Design Center - Front Entrance

    Full Circle Flooring Abbey Carpet & Design Center

    (49 reviews)

    South Reno

    This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

    Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

    Kent Sweet Inspections - Kent Sweet, Inspector

    Kent Sweet Inspections

    (14 reviews)

    Kent was excellent! My house is relatively small and he was here for several hours and I could…read moretell he was being incredibly thorough, which is exactly what I wanted in an inspector. After he was done, he took the time to chat with me to discuss what he found, propose solutions, and answer any questions I had. He was very clear in how he described things and would show pictures of what he found and pictures of what it should look like. He clearly takes pride in his work and has years of experience. A couple days later, I received his official written report and I was pleasantly surprised at how long and detailed it was. If you need an inspection, this is the guy to hire! Also, his wife, Lori, handles scheduling/admin duties and she was also very pleasant to work with.

    Last year we moved into a new Toll Brothers home. As the homes warranty was coming up to expire I…read morewanted an additional set of eyes on our home to make sure we were set. I found Kent on Yelp and gave him a shout. Made an appointment and boom, the inspection began. Kent was at our home almost 5 hours. I was extremely impressed with his knowledge of construction and building code. Needless to say our home is looking pretty good. Kent did find a few items I need to have Toll Brothers fix. A cracked roof tile, an unmarked fire door entering the home from the garage, and a landscaping drainage issue. If you are looking for peace of mind with the investment regarding your home, I highly recommend Kent come take a look. With decades of experience Kent's sharp eye will bring light to the unknown in your home.

    Custom Floor Care - carpet_cleaning - Updated May 2026

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