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    Custom Connections

    4.2 (45 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Custom Connections

    Auto customization

    Auto electronics installation

    Auto electronics repair

    10 More Services

    Engine customization

    Auto exhaust customization

    Grille customization

    Auto interior customization

    Leveling kit installation

    Leveling kit repair

    Lift kit installation

    Lift kit repair

    Suspension work

    Wheel, rim and tire customization

    Custom Connections Photos

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    Recommended Reviews - Custom Connections

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Installed new backup camera and radio. It looks GREAT and turned my older car into a new updated one. Work was done exactly as promised, and I'm extremely pleased!

    When I noticed this in my rear view

    Picked up the car with the radio in worse condition, they lost pieces of the new radio and they didn't screw the taillight back in. They ran the backup camera but asked me how to power it. D IS A P O I N T E D

    20% tint (medical waiver)
    Kevin M.

    Great work being done at Custom Connections! I dropped in (no advance call nor appointment) on a Saturday afternoon to inquire about window tinting for a newly purchased car - immediately greeted at the reception counter with all questions answered promptly. Expecting to have to make an appointment (I had an event to attend within the next 2 hours), I was surprised to hear they could take care of the job and have me on my way under an hour. Then, I was informed I was entitled to a free Jamaican dinner as it was "Plate while you wait" day. On short ordered, a piping hot meal was delivered to me with a bottle of water. This was a first, but certainly a plus - a great Chicken Curry delicacy. Before I could even inquire on the status of my car, it was pulled to the front with an amazing finish. If you're pondering a windoww tint or any other customization, I'd highly recommend Custom Connections. Try their delicious food @www.customcuisinesmd.com too!

    Jinke S.

    4 months later it rips. again, if you want waste money, by all means. Highly suggest don't come here. There's slot good tint shop around.

    Richard D.

    Had a rearveiw mirror installed with front camera, GPS, wifi, apps, etc! Really great quality equipment and great service. The owner went out his way making it a very comfortable and freindly envrionment. Going back soon for audio upgrade!

    Gerard G.

    Awesome price and even better job on my BMW 535. Trust these guys are worth every penny. The guys were professional courteous and quick with out sacrificing quality!!! I will get all my Custom work done here!!! I

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    10 months ago

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    4 years ago

    Custom Connections restored my highlights. They look brand new! Custom Connections is my goto for all my custom car needs & wants.

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    4 years ago

    Top shelf, start to finish. Service was easy, started on time, and ended early. I did not believe that ever happened anymore. Thank you.

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    Page 1 of 2

    Ask the Community - Custom Connections

    Review Highlights - Custom Connections

    Phillip Dorsett and Mike Gillis were extremely professional and courteous during the install of my new header unit.

    Mentioned in 10 reviews

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    BWI Motorsports

    BWI Motorsports

    4.2
    (10 reviews)

    Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

    I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

    DADS Garage

    DADS Garage

    4.6
    (17 reviews)

    Super honest, capable and quick. They also recommended a motorcycle shop nearby for me.read more

    I brought my truck to Dad's Garage in Owings for three relatively straightforward items:…read more * TPMS sensor programming * Tire balancing * Diagnosing an emergency brake-related clunking noise under load I had an 8:00 AM appointment scheduled well in advance, yet after TWO full days, the truck sat untouched until around 2:00 PM on the second day. This was a job that realistically should have taken a couple of hours. The TPMS issue was never resolved. Initially, I was told the sensors had been programmed correctly and that the warning lights were caused by incorrect tire pressure -- one of the most ignorant explanations I've ever heard from a mechanic. The reality was simple: the inner rear TPMS sensors were never programmed at all, which was the entire reason the truck was brought in. They eventually admitted that after the fact. Next was the wheel balancing. My truck has custom powder-coated wheels. Instead of using stick-on weights like the factory setup already had, they installed hammer-on steel weights on the OUTER edge of the rims, damaging the powder coating in the process. Any competent shop should have immediately recognized the proper balancing method after removing the existing stick-on weights. As for the emergency brake concern, they never properly diagnosed it. I specifically brought the truck in for a loud noise under load -- not the normal sound of the electronic parking brake actuator engaging. They dismissed the issue without ever meaningfully reproducing or testing the concern. To top it all off, they broke a wheel stud using an impact gun on the lug nuts rather than properly torquing them as a qualified mechanic should. Because of the excessive use of the impact gun, I now have concerns about stretching or cracking of the remaining wheel studs and will likely be replacing all of them as a precautionary safety measure. Between the damaged powder coating on the wheels and the wheel stud issue, I am now facing well over $1,000 in damages to either have the wheels professionally re-powder coated or replaced, along with replacing the studs they improperly handled. What made the experience even worse was my conversation with Mike, the owner. From the beginning of the call, he was defensive and adamant that everything had been performed correctly -- until several of those claims were proven untrue. Once confronted with the facts, the conversation quickly became unprofessional, including yelling on the phone rather than attempting to resolve the situation appropriately. Two days wasted, damage to my wheels, unresolved issues, poor communication, and additional damage caused while the vehicle was in their possession. This experience was frustrating from start to finish. Steer clear of Dad's Garage unless you want your vehicle returned with more issues than it had when you dropped it off.

    Absolute Electronix

    Absolute Electronix

    4.4
    (140 reviews)

    We recently had our second dashcam installed at Absolute Electronics, and once again, they did not…read moredisappoint. They came highly recommended the first time, and that recommendation absolutely held up. From scheduling with Aaron to getting clear and timely information from Chris to Hector taking the extra time to walk us through the phone app setup, the entire experience was seamless. That level of service is exactly why we came back. If you're in the market for a dashcam and want to make sure it's installed properly and set up correctly, this is the place to go. Aaron and his team genuinely take care of their customers. Free parking is available.

    I asked for an itemized labor breakdown on a wireless Apple CarPlay + USB-C quote and was told the…read morelabor alone was $775 -- for a plug-and-play install -- on top of parts priced well over retail. When I asked them to justify the labor, the salesperson and owner became hostile and asked me to leave the store. A confident shop welcomes questions about its pricing. I took my business elsewhere and saved hundreds. Get every line in writing before you commit here. Aaron and Adam are not to be trusted Edit in response to the owner: My review reflects my own experience: I asked for the labor to be itemized in writing before committing, and the conversation ended there. I'll let it stand and let readers judge for themselves. But look at other low reviews. They all talk about getting ripped off for labor. I've never been asked to leave a store before and rarely have ever reviewed anything Lastly, I was willing to spend $3k yesterday and terrible attitudes mixed with 150% labor costs turned me off. Enough said

    Custom Connections - stereo_installation - Updated June 2026

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