Great company with impeccable customer service. They tinted my entire car with ceramic coated tint…read moreand after two months it still rocks

I just recently had the windows tinted on my Silverado and was very happy with the experience…read more Everyone was very friendly and the time to complete was faster than I expected. The windows look great as well. My only critique would be to add a little bit of signage representing Tint MD. I was late to my appointment as I didn't realize they are in a shared space. Overall, very happy with their service. I recommend.

Byrd is a great audio technician and professional by every since of the word. I had him to install…read morethe Alpine model ilx-670 after switching from the factory radio (2017 jeep wrangler sports unlimited) and shortly thereafter I experienced some computer glitches from the apple play,I reached back out to Byrd and I chose what I thought would be an upgrade to the ilx-507.. bad choice on my part, (too many moving parts). With some hesitation I went back to the ilx-670 and I can't tell you enough how pleased am with this choice. Byrd took the time and patience to reinstall a new radio/stereo with back up camera without hesitation. The overall sound and techs are on point! His prices are reasonable, work ethics are of great value.(Hard to find good customer service these days)You can't go wrong with Iconic audio. Big shoutout to Byrd.. keep doing what you are doing and I wish you the best my brother.

Very prompt response! I was very pleased with the communication from this business. My questions…read morewere answered and he gave me some very good advice.

Take your business elsewhere…read more My back windshield got smashed in back in 2022, Automotive Concepts was one of the contracted options with my insurance to replace the windshield. Somehow they transcribed my VIN incorrectly and arrived with the wrong window. In 2024 they started calling and sending letters, which I frankly thought was an attempted scam because who would still have an outstanding bill from two years earlier? It apparently was not a scam so I directed them to insurance, I also confirmed with insurance what my deductible should have been at the time of the replacement; it should have been $250 instead of the $500 I was charged. I have left several voicemails requesting a refund of the $250 due to me with no response. This is a shady company which is very poorly ran. Only use them if you want to be overcharged, then years later hassled about the amount they overcharged you. Kiana- call me, you owe me $250.

This place is really kind of unbelievable. Stopped in late in the day on a Saturday, knowing full…read morewell no one was going to see me. My goal was simply to have someone call me back...they were referred to me by my dealership...I have to rethink my relationship with them as well, but that's another story. Anyway, receptionist takes my name and number, explains that the person who covers the kind of work I need done is out sick, but they will get back to me next week. Of course the next week comes..no call... and by Thursday I decide to call them. Same young lady answers the phone, and honestly seemed a bit snippy that I was calling, that the person was still out sick, that she was working alone, etc, etc. Two weeks (!) still no call l, so I call them again. This time I get a guy, who could not have been nicer. He could not find anything under my name in their system on me (how could he? They haven't done anything with me yet). But he did take all my information, asked me to send some pics of what I wanted taken care of if possible, which I did). The next day he texted for the VIN number and he responded with a text indicating he got it and he would make sure to double check that I had transposed that properly. Please note...their first initiated contact TO me. That was it...Never heard from them again. I (again) called them two weeks later. Probably the same receptionist answered the phone, and once again she can't find anything on me in their system. At this point, all contact, including a visit has been initiated by me (with exception of one text asking g for my VIN). On this call I was placed on hold for about 5 mins, but in this day and age, I have come to expect that. The next thing I know is some guy gets on the phone accusing me of abusing his employee. You'll just have to trust me...I could not have more polite, and quite frankly was taken aback by his tone and inference. I tried to explain that perhaps the young lady had me mixed up with another customer (I was on hold for a length of time after all - could that not be concievable?). He didn't seem too interested, however I was really PO'ed and mostly incredibly offended. Nothing near an apology was coming from his (enormous) mouth. In any event, after reading reviews here and on their own site, it is clear to me that at least some of the positive reviews are created by their own shills...perhaps and probably by the owner him/herself. If that is true (and it most likely is) it is absolutely pathetic. Be sure, I will NEVER go anywhere near that place and will warn anyone I know that might be in the market for their services, to do their homework and look for another company with which to do their business. They seem bit "off." Most importantly (and unfortunately) be careful when reading reviews...it's probably more important to digest the poor reviews than the positive ones....just one guy's opinion.

I had my oil changed, brake light fixed and windshield wipers fixed super fast. Great customer…read moreservice and reasonably priced

RC with S&S was swift, kind, and helpful in plugging a nail hole in my tire. He was generous, fast…read moreand refused to even let me pay him. I feel like this type of place is a unicorn and so lucky to have found them. They will have my business from here on out, can't believe how helpful they were. I want to keep them as my secret but they were so great, I have to share. Thank you S&s!!!!!

Had a subwoofer installed here with amp. Installer was nice guy, would not recommend service…read morethough. You can go somewhere else and save $ and get the same thing done

In very short notice my friend helped me with my radio installation with a custom tombstone for my…read morevehicle. It was exceptional customer service in my experience! After showing me multiple previous work he has done throughout the years, I didnt have to look elsewhere. The final results was everything I asked for and I will be coming back for further modifications with my sound system. Highly recommend everyone to come with a good attitude because you will get exactly what you paid for. Be mindful to wait patiently just like everyone else and enjoy a job well done with a satisfactory outcome. :)

I cannot recommend these guys enough! Elmer and his team have always been extremely helpful with…read moreall of our vehicles. They don't hesitate to take a look when we bring them an issue and they explain what they're doing and what they're looking at every time. Great service, great customer support and good people. Thank you, ZEPEDA.!

Very helpful pristine work overall a very enjoyable experience would highly recommendread more

Over the past few decades my insurance company (USAA) always recommended this shop. Body repairs…read moreand paint jobs were always top of the line. Last year, a perfect job was done installing body side moldings on a new Mazda CX5. That same car brushed under a tree branch (oops) and scratches resulted on the roof. Fortunately a staff member rendered an opinion that the scratches could possibly be removed by using a liquid lacquer. And, he did what was needed, easily. Wow, was I impressed. Moreover, there was no charge. I am greatly appreciative and strongly recommend this shop.

Wow. My husband scheduled an estimate this morning about some minor body damage. He had tried to…read morework on the scratches by himself but that made it more noticeable. John Brady took his time to assess the situation and then went WAY above and beyond to work on the two spots for about 15 minutes. When he was done, the scratches were barely noticeable. I was blown away with this level of customer service. Excellent & honest businesses are rare these days.