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    Custom Concrete

    5.0 (4 reviews)
    Closed 7:00 am - 7:00 pm

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    Services - Custom Concrete

    Masonry/concrete removal

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    9 months ago

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    TC Hafford Basement Systems

    TC Hafford Basement Systems

    2.5
    (19 reviews)

    The person who came to our house was nice enough. Price was absolutely ridiculous. We got another…read morequote for 1/4 the price.. went with someone else.

    [Update 07/24]:…read more Since I can't reply to a comment on my review, I will update this one. What costs that are incurred by TC Hafford are not my problem. A lift was never discussed nor included on the contract. So again, not my issue. The items paid for will be sold to another customer anyways I'm sure, so you are only out the lift cost. Which was less than $500 for the day. You did mobilize. However, your mobilization team did not want to proceed with the signed planned because it was not a good idea, per them. You're the experts, not me. Which I assume they did because it was a bad idea and wanted to make sure they did a good job by the customer. Which they did. I have no issues with the guys that came out here. They were honest with me and I appreciated that and told them as much in person. I also want to add that Brian the sales guy tried to do right by me, but here we are. Your CS Manager told me she wouldn't refund me unless I deleted this review, which is against the law. In terms of refund, we just received it today 7/27 and it's pending clear. Glad we got it back but it should not take so much to get a legally owed refund back. We had full intention to go with them for gutters after cancellation. We told the sales guy this. We will never do business with them now, however. ----- [Original review below] Signed a contract with this company. Proceeded to sign a second one as additional work was requested. They came on install day and the installer indicated the install was a bad idea as agreed. Why would I proceed if the installer says it's not a good idea? Canceled with in Maines 3 day law. They will not honor the second signed contract date but the original just so they can keep the deposit. Scummy scummy company. Stay far away from them for ANY work. Gutters, basement systems. Anything. There are better companies that stand behind their word.

    Custom Concrete - masonry_concrete - Updated August 2026

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