Todd Bernard is amazing…read more I had some scary crawlspace issues and had a massive estimate from a local company to address those issues, but I wanted to get a second and third and fourth opinion. Todd came to my house and spent a good chunk of time with my in my 3' crawlspace, highlighting issues he saw, telling me what they meant to him, and identifying ways to mitigate those concerns. You can tell he cares because my crawlspace is absolutely horrifying: wet, musty, tons of spiders. You can tell he knows his stuff because he was more than happy to share his thoughts and then give non-technical explanations. Long story short, most of what I need to do is above ground or not within Todd's remit, but I know that I'll be working with New England Structural Works if I have any issues in the future.

Rating: / 5Review:I contacted Associated Design Partners for a critical forensic structural…read moreassessment after city-contracted construction equipment shook and damaged my retaining wall. I sent a highly detailed email explicitly outlines the scope of work, timeline, and the extensive photo/video evidence I possess.Unfortunately, my experience with their engineer, Warren, was incredibly disappointing. He took days to return my calls, forcing me to repeatedly follow up just to get an answer. Far worse than the poor communication was his dismissive, negative attitude. Without even stepping foot on my property or inspecting the physical site, he immediately began defending the opposition's perspective, claiming the damage would simply be labeled "pre-existing."If you are a homeowner seeking a responsive, motivated structural engineer who will objectively evaluate the facts of a property damage claim, look elsewhere. The lack of energy, defeatist approach, and unprofessional delay made it clear they were not interested in helping me.

I contacted a number of contractors to inquire about repairing the concrete floor in the basement…read moreof my 80-yr old home in Portland. Jamie from Custom Concrete of Maine was definitely the right person for the job. He replied to my online inquiry and came to the house to check out the project within 24 hrs. He gave me a detailed cost estimate before he even left the house. The next day, he worked a 10+ hr day and completed the project. He communicated clearly with me about the extent of the work; he told me when to expect him at the house; and he gave me project updates along the way. Based on my experience with other concrete contractors in the area, Jamie's rates are very reasonable. In the end I was happy with the repaired floor. He's one of the good ones and I wouldn't hesitate to work with him again!

Contractor agreed to repair a cinder block wall for $14,000 but never gave us a written contract…read more On line reviews were good and he seemed good in person. Job was supposed to be done in two weeks. Six weeks later said the job was done and initially billed us a total of $17,562.50. There were serious defects in the job, improper mortarings, cracked mis-aligned cinder blocks left in place, wooden shims left in the spaces between the replaced blocks. Got a new contractor who is charging us $3000.00 to repair the damage. In addition the workers lost our master key and caused over $600 in damage to our electrical system. . We had a professional building inspector and another mason look at the job. Both said the job was not done by a qualified mason. Inspector quote "What little was done was done poorly." We have been going back and forth since June. There is more but the pictures tell the story. Next stop court.